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Hyatt Regency Dubai Creek Heights

Photo gallery for Hyatt Regency Dubai Creek Heights

Exterior
2 outdoor pools, open 6:30 AM to 10:00 PM, pool umbrellas, pool loungers
Regency, Suite, 1 King Bed | Pillow-top beds, minibar, in-room safe, desk
Suite (EMIRI) | Pillow-top beds, minibar, in-room safe, desk
Regency, Suite, 1 King Bed | Pillow-top beds, minibar, in-room safe, desk

Overview of Hyatt Regency Dubai Creek Heights

Hyatt Regency Dubai Creek Heights

5.0 star property
Luxury hotel with 2 restaurants, near Dubai Creek

8.4/10 Very good

653 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
20th Street, Dubai Healthcare City, Bur Dubai, Dubai, 5668

Room options

About this area

What's nearby

  • In Bur Dubai
  • Dubai Creek - 2 min drive
  • City Centre Deira - 10 min drive
  • BurJuman Mall - 10 min drive
  • Gold Souk - 17 min drive
  • Dubai World Trade Centre - 7 min drive
  • Dubai Cruise Terminal - 15 min drive
  • Dubai Fountain - 13 min drive
  • Dubai Aquarium & Underwater Zoo - 14 min drive
  • Dubai Mall - 15 min drive
  • Burj Khalifa - 16 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 14 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 39 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 42 min drive
  • Health Care City Station - 12 min walk
  • Oud Metha Station - 21 min walk
  • Airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • La Tablita - 5 min walk
  • Qbara - 8 min walk
  • Cactus Cantina - 9 min walk
  • Grub Shack - 10 min walk
  • Azur - 10 min walk

About this property

Hyatt Regency Dubai Creek Heights

Placing you within a 15-minute drive of Dubai Mall and Dubai Cruise Terminal, Hyatt Regency Dubai Creek Heights offers an airport shuttle (available 24 hours) for AED 207 per vehicle. You can visit the spa to be pampered with deep-tissue massages, facials or hydrotherapy, and La Tablita, one of 2 restaurants, serves Mexican cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a rooftop terrace and a poolside bar. Fellow travellers like the helpful staff and airport. Public transportation is close by: Health Care City Station is only 12 minutes on foot.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Korean, Malay, Romanian, Russian, Spanish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 463 rooms
  • Arranged over 35 floors

Arriving/Leaving

  • Check-in time from 3 PM until 3 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (AED 50 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Shopping centre shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Children's club (surcharge)
  • Children's pool
  • Supervised childcare (surcharge)
  • Lifeguard on site

What to do

  • Golfing

Working away

  • Business centre
  • Computer station
  • Conference centre (34445 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Korean
  • Malay
  • Romanian
  • Russian
  • Spanish
  • Ukranian

Room amenities

Be entertained

  • IPod docking station
  • LCD television
  • Premium cable/satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Pillow-top mattress
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

La Tablita – This restaurant specialises in Mexican cuisine and serves lunch and dinner.
Sufra – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Market24 – This delicatessen specialises in international cuisine. Open daily.
Eve Penthouse & Lounge – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.

Fees & policies

Refundable deposits

  • Deposit: AED 200.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • New Year's Eve (31 December) gala dinner per adult: AED 1200
  • New Year's Eve (31 December) gala dinner per child: AED 600 (from 6 to 12 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 130 for adults and AED 75.00 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AED 207 per vehicle (one way)
  • Shopping centre shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for AED 122.0 per day
  • Children's club access is available for an extra charge

Parking

  • Valet parking costs AED 50 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 10:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

<p>This property uses a grey water recycling system. </p> <p>Guests can rest easy knowing that there's a fire extinguisher on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hyatt Regency Dubai Creek Heights Hotel
Hyatt Regency Creek Heights Hotel
Hyatt Regency Dubai Creek Heights
Hyatt Regency Creek Heights
Hyatt Regency Dubai Creek Heights Hotel
Hyatt Regency Dubai Creek Heights Dubai
Hyatt Regency Dubai Creek Heights Hotel Dubai

Frequently asked questions

Does Hyatt Regency Dubai Creek Heights offer free cancellation for a full refund?
Yes, Hyatt Regency Dubai Creek Heights does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Regency Dubai Creek Heights?
As of 4 February 2023, prices found for a 1-night stay for 2 adults at Hyatt Regency Dubai Creek Heights on 5 February 2023 start from €190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Regency Dubai Creek Heights?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hyatt Regency Dubai Creek Heights?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 6:30 AM to 10:00 PM.
Are pets allowed at Hyatt Regency Dubai Creek Heights?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hyatt Regency Dubai Creek Heights?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Hyatt Regency Dubai Creek Heights?
Yes, an airport shuttle is available. The charge is AED 207 per vehicle one way.
What are the check-in and check-out times at Hyatt Regency Dubai Creek Heights?
You can check in from 3 PM - 3 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hyatt Regency Dubai Creek Heights and nearby?
Hyatt Regency Dubai Creek Heights has 2 outdoor pools, 3 bars and a spa, as well as a steam room and an arcade.
Are there restaurants at or near Hyatt Regency Dubai Creek Heights?
Yes, there are 2 on-site restaurants, featuring al fresco dining and Mexican cuisine. Nearby restaurants include La Tablita (5-min walk), Qbara (8-min walk) and Cactus Cantina (9-min walk).
Does Hyatt Regency Dubai Creek Heights have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hyatt Regency Dubai Creek Heights like?
Hyatt Regency Dubai Creek Heights is in Bur Dubai, a short 11-minute walk from Dubai Creek and 10 minutes' walk from Wafi City Mall.

Reviews

8.4

Very good

8.7/10

Cleanliness

8.4/10

Staff & service

8.1/10

Amenities

8.6/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

8/10 Very good

Nir, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

Pleasant stay with lounge access.
Plus points. Comfy beds, nice decor and room size plus the hotel smells gorgeous. Breakfast and canopies as part of lounge access are both very good for choice. Negative points. The lounge itself is a bit drab and has little on offer. Limited drink selection at evening canopies. Have to request sheets and towels to be changed at reception as opposed to just leaving a card or placing them in the bath - too eco in my view and trying to coerce customers into that choice.
Alan, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Akhter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely outstanding hotel. Great location. Amazing service, awesome breakfast, brilliant layout of recreational facilities. We will definitely return here.
Akhter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Khaled, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Krishna Prasad, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Ebtisam, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Very pleasant stay Keep Un the good work
Karima, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robyn, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Harris, 5-night business trip
Verified Hotels.com guest review