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1 room, 2 adults

Hyatt Regency Dubai Creek Heights

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
20th Street, Dubai Healthcare City, Bur Dubai, Dubai, 5668, United Arab Emirates

Luxury hotel with spa, near Dubai Creek
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • overall a very comfortable and pleasant stay - except that they had issues with network…Jan 23, 2020
  • The check in process was very poor. Took longtime to check in and without giving any…Jan 15, 2020

Hyatt Regency Dubai Creek Heights

from €116
  • Club Room, 1 King Bed
  • Club Room (2 Single Beds)
  • Deluxe Room, 1 King Bed
  • Deluxe Room (2 Single Beds)
  • Junior Suite
  • Standard Room, 1 King Bed
  • Regency, Suite, 1 King Bed
  • Regency, Executive Suite
  • Room (2 Single Beds)
  • Deluxe Room (2 Single Beds, Club Access)
  • Deluxe Room, 1 King Bed (Club Access)
  • Suite (EMIRI)
  • Suite (prince)
  • Deluxe Room (2 King Beds)
  • Room, 1 King Bed (Creek View)

What’s around Hyatt Regency Dubai Creek Heights

Landmarks

  • In Bur Dubai
  • Dubai Creek - 18 min walk
  • City Centre Deira - 44 min walk
  • BurJuman Mall - 45 min walk
  • Dubai World Trade Centre - 4.2 mi / 6.7 km
  • Gold Souk - 5.5 mi / 8.8 km
  • Dubai Festival City Mall - 5.9 mi / 9.4 km
  • Dubai Mall - 6 mi / 9.6 km

Getting around

  • Dubai Intl. Airport (DXB) - 14 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 35 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 42 min drive
  • Health Care City Station - 12 min walk
  • Oud Metha Station - 21 min walk
  • Airport shuttle (surcharge)
  • Area shuttle
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 463 rooms
  • This hotel is arranged over 35 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking on site

Offsite

  • Free shopping center shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • 2 coffee shops/cafés
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing on site
  • Pool umbrellas
  • Spa tub
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 34445
  • Conference space size (meters) - 3200
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2015
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Korean
  • Malay
  • Romanian
  • Russian
  • Spanish
  • Ukrainian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

La Tablita - This restaurant specializes in Mexican cuisine and serves lunch and dinner.

Sufra - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Market24 - This delicatessen specializes in international cuisine. Open daily.

Eve Penthouse & Lounge - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.

Hyatt Regency Dubai Creek Heights’s small print

Also known as

  • Hyatt Regency Dubai Creek Heights Hotel
  • Hyatt regency Dubai creek Heights Dubai Hotel
  • Hyatt Regency Dubai Creek Heights
  • Hyatt regency Dubai creek Heights Dubai
  • Hyatt Regency Creek Heights Hotel
  • Hyatt Regency Creek Heights
  • Hyatt Regency Dubai Creek Heights Hotel
  • Hyatt Regency Dubai Creek Heights Dubai
  • Hyatt Regency Dubai Creek Heights Hotel Dubai

Policies

Children under 18 years old are not allowed in the spa without adult supervision.

Guests can rest easy knowing there's a fire extinguisher on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night

Deposit: AED 200.00 per night

Optional extras

Rollaway beds are available for AED 122.0 per day

Buffet breakfast is offered for an extra charge of AED 130 for adults and AED 75.00 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 207 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hyatt Regency Dubai Creek Heights

  • Does Hyatt Regency Dubai Creek Heights offer free cancellation for a full refund?
    Yes, Hyatt Regency Dubai Creek Heights does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hyatt Regency Dubai Creek Heights?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hyatt Regency Dubai Creek Heights?
    Yes, there's free valet parking.
  • Is there a pool at Hyatt Regency Dubai Creek Heights?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Hyatt Regency Dubai Creek Heights?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hyatt Regency Dubai Creek Heights?
    You can check in from 3 PM - 3 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Hyatt Regency Dubai Creek Heights?
    Yes, there are 3 onsite restaurants, featuring alfresco dining and Mexican cuisine. Nearby restaurants include Qbara (8-min walk), Cactus Cantina (9-min walk), and Medzo (10-min walk).
  • Is airport shuttle service offered by Hyatt Regency Dubai Creek Heights?
    Yes, an airport shuttle is available. The charge is AED 207 per vehicle one way.
  • What is there to do near Hyatt Regency Dubai Creek Heights?
    Recommended spots to visit include Dubai Creek (0.9 mi) and City Centre Deira (2.3 mi), along with BurJuman Mall (2.3 mi) and Dubai World Trade Centre (4.2 mi).

Recent reviews

Very Good 8.0 From 273 reviews

Good 6.0
Vacation
I’ve stayed for 7 days ,in general I will say my stay was ok,only few details missing first day I write few issues about the room,t.v remote not working properly,mini bar not getting cold, light stayed on in the closet even when closet door is closed.3 days later the issue was resolved,bit to long.breakfast was superb,the staff was wonderful..
Terry, ie7 night trip with friends
Good 6.0
Cheating
There is cheating in the behavior of the staff . They offer for me upgrade to sweat room. I did , but surprised that no change in the terms of basic room except the sitting hall which not deserves what I paid. Not only this .. minibar is really 1 water 200 MLS, 3 Pepsi, 3 ( small) chocolates ( 10 grams ) . Really shameful, pluss ( the surprise ) no breakfast inspite of my upgrade... cheating.. by the way : I'm member of ( world of Hayat ) , their fantastic program .
Ouni, ie2 night romance trip
Very Good 8.0
Booked a room with club access but was not given the right information on where the club area is for evening canapés
ie3 night business trip
Very Good 8.0
Perfect 5 star hotel to staying in Dubai.
The staff was so accommodating and the overall stay was very comfortable.
ie2 night business trip
Poor 2.0
Amazing hotel
Amazing hotel amzing staff just a shame we were there whilst the covid 19 was at its peak but for sure will be returning...
Dani, gb2 night business trip
Exceptional 10.0
lovely clean hotel about 10 mins from airport and 5 mins walk to metro station
gb8 night romance trip
Exceptional 10.0
Very clean and nice staff. Food are good. Lots of selection especially during breakfast.
Tessieb, ca1 night family trip
Exceptional 10.0
It’s very clean and nice staff. I highly recommend this hotel.
Tessieb, ca1 night family trip
Very Good 8.0
VERY good experience
Ghassan, ca4 night business trip
Fair 4.0
Very bad service and slow action
PEI, cn2 night business trip

Hyatt Regency Dubai Creek Heights