Heri Heights Serviced Apartments

Photo gallery for Heri Heights Serviced Apartments

Lobby sitting area
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Heri Heights Serviced Apartments

Heri Heights Serviced Apartments

4.0 star property
4-star aparthotel with outdoor pool, near Uhuru Park

7.6/10 Good

30 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
  • Non-smoking
Map
Kolobot Drive, off Arboretum Road, Nairobi
Main amenities
  • 46 smoke-free apartments
  • Daily housekeeping
  • Restaurants and pool bar
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Room service
  • Business centre
  • Airport shuttle
  • Terrace
  • Garden
  • Front desk safe
For families
  • Children stay free
  • Playground on site
  • Kitchen
  • Living room
  • Garden
  • Terrace
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Chiromo
  • University of Nairobi - 14 min walk
  • Uhuru Park - 26 min walk
  • Nairobi Hospital - 34 min walk
  • City Market - 8 min drive
  • Kenya National Theatre - 7 min drive
  • Jeevanjee Gardens - 9 min drive
  • Kenyatta Mausoleum - 3 min drive
  • City Hall - 3 min drive
  • Nairobi Railway Museum - 3 min drive
  • Kenya Railway Golf Club - 4 min drive

Getting around

  • Nairobi (WIL-Wilson) - 18 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 24 min drive
  • Nairobi Station - 24 min drive
  • Syokimau Station - 26 min drive
  • Syokimau SGR Railway Station - 27 min drive
  • Airport shuttle (surcharge)

About this property

Heri Heights Serviced Apartments

Heri Heights Serviced Apartments is only 4 mi (6.4 km) from the airport and offers a shuttle (available 24 hours) for USD 35.00 per vehicle one way. Guests can take a dip in the outdoor pool or grab a bite to eat at Palm Cafe, which serves lunch and dinner. A poolside bar and a 24-hour fitness centre are other highlights, and apartments offer nice touches such as rainfall showerheads and pillowtop beds with down duvets. The helpful staff and restaurant get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from noon until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • Children stay free
  • Playground

Kitchen

  • Fridge (full size)
  • Hob
  • Microwave
  • Cookware/dishes/utensils
  • Blender
  • Electric kettle
  • Free tea bags/instant coffee
  • Cleaning supplies
  • Toaster

Dining

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 20 per person
  • 1 restaurant
  • 1 poolside bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Premium bedding
  • Down duvet
  • Pillow-top mattress
  • Bed sheets provided
  • Rollaway/extra beds: USD 30.0 per day

Bathrooms

  • Shower
  • Rainfall shower head
  • Free toiletries
  • Hairdryer (on request)
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 32-inch flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Laundry detergent

Work spaces

  • 1 meeting room
  • Business centre
  • Desk

Comfort

  • Heating
  • Portable fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Lift
  • In-room accessibility
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free newspapers (reception)

Location highlights

  • Near the airport
  • Near a hospital
  • Near outlet shopping
  • Near a zoo

Things to do

  • 24-hour fitness centre
  • Health club access nearby
  • Casino nearby

General

  • 46 rooms

Restaurants on site

  • Palm Cafe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 20 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 35.00 per vehicle (one way)
  • Late checkout can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for USD 30.0 per day
  • Guests must contact this property in advance to reserve cots/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and cash.

Also known as

Heri Heights Serviced Apartments Nairobi
Heri Heights Serviced Apartments
Heri Heights Serviced Nairobi
Heri Heights Serviced
Heri Heights Serviced Apartments Nairobi
Heri Heights Serviced Apartments Aparthotel
Heri Heights Serviced Apartments Aparthotel Nairobi

Frequently asked questions

Overall score and ratings

7.6

Good

8.1/10

Cleanliness

7.4/10

Staff & service

10.0/10

Amenities

7.5/10

Property conditions & facilities

6/10 Good

Could Be Better
Heri Heights is a nice place but the wi-fi is very poor, cleanliness not the best our first night was interrupted by a noise after complaining to the staff this was sorted and our 2nd night was a peaceful.
Richard, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place.. the rooms are huge.. I am definitely staying here again.
Elly, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Eric, 1-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place
david, 4-night trip
Verified Hotels.com guest review

6/10 Good

Quiet and Convinient
It was ok
Temwa, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Nairobi
The room is spacious and very clean, staff are very friendly and helpful.
6-night trip
Verified Hotels.com guest review

6/10 Good

The staff are a gem here and keep this place shining. However, the management needs to pay attention to the maintenance and conveniences offered at similar types of properties to keep this place relevant and competitive. Services are lacking and accommodations just ok, nothing exemplary.
2-night trip
Verified Expedia guest review

6/10 Good

Heri Heights is relaxing, secure and quiet. The location is great for excursion and local travel. However, it falls short for apartment - hotel travelers needs for in house conveniences. The check in experience needs system and process improvement. Eve from the front office was exemplary in facilitating my accommodation despite these gaps. Accommodations are clean and spacious, however, in need of maintenance. The restaurant offerings are ok but there are plenty options nearby.
1-night trip
Verified Orbitz guest review

8/10 Very good

COMFORTABLE CLEAN & RELAXING.
My stay at Heri Heights was very nice polite helpful staff makes it a more relaxed time spent. Although a taxi is required to venture out. I would recommend Heri Heights and am looking for another stay there some time later this year.
Richard, 5-night romance trip
Verified Hotels.com guest review