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5 Swiss Hotel

3.0 star property
3-star hotel in Kigali with restaurant and bar/lounge

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5 Swiss Hotel

Photo gallery for 5 Swiss Hotel

Front of property
Garden
Standard Twin Room
Free daily buffet breakfast
Shower, hair dryer, slippers, towels

Overview of 5 Swiss Hotel

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Airport transfer
  • Pet-friendly
  • Free WiFi
  • Bar
Map
KN 25 Street 2, Kiyovu, Kigali
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Studio, Garden View

Minibar, in-room safe, desk, blackout curtains

Studio, Garden View

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Hill View

Minibar, in-room safe, desk, blackout curtains

Standard Double Room, Hill View

  • 16 sq m
  • Hill view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

About this area

What's nearby

  • Heart of Kigali
  • Kigali Convention Centre - 9 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Makfast - 9 min walk
  • Executive Lounge - 13 min walk
  • Dine Divine - 12 min walk
  • Cucina Italian Restaurant - 13 min walk
  • Ubumwe Grande Hotel - 5 min walk
Map

About this property

5 Swiss Hotel

5 Swiss Hotel offers an airport shuttle (available 24 hours) for USD 25 per vehicle one-way. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. A snack bar/deli, a terrace and a garden are other highlights.

Languages

English, French, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 14 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for USD 20 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.

Also known as

5 Swiss Hotel Kigali
5 Swiss Hotel
5 Swiss Kigali
5 Swiss Hotel Hotel
5 Swiss Hotel Kigali
5 Swiss Hotel Hotel Kigali

Frequently asked questions

Does 5 Swiss Hotel offer free cancellation for a full refund?
Yes, 5 Swiss Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at 5 Swiss Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at 5 Swiss Hotel?
Yes, pets are welcome. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is an airport shuttle service offered by 5 Swiss Hotel?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.
What are the check-in and check-out times at 5 Swiss Hotel?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing is available.
What is there to do at 5 Swiss Hotel and nearby?
5 Swiss Hotel has a garden.
Are there restaurants at or near 5 Swiss Hotel?
Yes, there's an on-site restaurant.
What's the area around 5 Swiss Hotel like?
5 Swiss Hotel is in the heart of Kigali, a short 5-minute walk from Union Trade Center.

Reviews

8.8

Fabulous

9.4/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Gertruida Martha, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very helpful and friendly staff!!!! Great location and very calm premise. Highly recommended specially for business trips. The staff at the reception and bar are very supportive.
Subhash, 8-night business trip
Verified Expedia guest review

10/10 Exceptional

Alex, 1-night trip
Verified Hotels.com guest review

8/10 Very good

This property is very well located. The staff is very nice n helpful. There could be more meal options for vegetarians
Renu, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Great hotel in Kigali
My friend recommended it and the best price was on Hotels.com. It’s clean, modern and comfortable with friendly staff. Not stuffy at all. Well situated in Kigali and a good base for exploring further afield. A nice lounge and garden to drink a coffee while chatting to your friends. The bar and restaurant are reasonably priced and food is good. Breakfast is plentiful.
Suresh, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

A gem - stay here!
Katherine, 6-night business trip
Verified Expedia guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean property as for staff members, they make you feel like you have your own personal butler of every requests you might need.
Adilise, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful and quiet
The hotel is a quaint and cosy place with exceptional service. I absolutely loved the compound with its green spaces, there are many secluded areas one could just hang out, listen to music and read a book. Although it is small, I found it to be private and very comfortable. I absolutely loved my room, it was super clean and quiet. I got a hill view room, but unfortunately they were out of the ones with a balcony. I recomend the rooms with a balcony and will definitely get one of those on my next visit.
3-night trip
Verified Hotels.com guest review