10/10 Exceptional
21 February 2023
VERY PLEASED!
We booked this for family members who were coming to visit my very ill wife. Ordinarily, family would have been most welcome to stay at the house but I was hesitant to upset my wife's routine. At the same time, I was hesitant to book them a room at a hotel I had never stayed in; the last thing I wanted was for my wife's family to be upset about my wife's declining health and then have to return to an uncomfortable, unclean or otherwise unsuitable hotel each evening. Fortunately, this Best Western came through for us - my wife's family was very comfortable during their stay there and could not say enough nice things about the hotel! They complimented the friendliness of all of the staff, their proficiency at their jobs, the comfort and cleanliness of their room, they even commented on how much they liked the rustic brick and wood decor and comfort in the lobby. They did visit the pool for some exercise and a little relaxation one evening and remarked on the cleanliness of that area, as well. They appreciated the ample free parking and the fact that it was well- lit at nighttime. The IHOP next door to the hotel was a bonus convenience. THANK YOU, Best Western, for making their visit as comfortable and pleasant as it could be, given the circumstances. I will be happy to book rooms here for visiting family and friends in the future, knowing they will be cared for by kind staff who are good at their jobs and that their rooms will be clean and comfortable!
David
David, 2-night family trip
Verified Hotels.com guest review
