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Hotel Excelsior

Photo gallery for Hotel Excelsior

Double Room | Desk, iron/ironing board, free cots/infant beds, free WiFi
Front of property
Point of interest
Double Room | Desk, iron/ironing board, free cots/infant beds, free WiFi
Free daily continental breakfast

Overview of Hotel Excelsior

Hotel Excelsior

3.0 star property
3-star hotel with bar/lounge, near Marquis of Pombal Square
6.8 out of 10 Good
6.8/10 Good

354 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities
  • 24/7 front desk
Map
Rua Rodrigues Sampaio, 172, Lisbon, 1150-282
Main amenities
  • Daily housekeeping
  • Bar/lounge
  • Room service
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area
For families
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Lisbon City Center
  • Avenida da Liberdade - 3 min walk
  • Marquis of Pombal Square - 3 min walk
  • Rossio Square - 18 min walk
  • Santa Justa Elevator - 21 min walk
  • Castle of São Jorge - 26 min walk
  • Commerce Square - 27 min walk
  • Lisbon Cathedral - 28 min walk
  • Eduardo VII Park - 1 min drive
  • Gulbenkian Museum - 2 min drive
  • Campo Grande - 3 min drive

Getting around

  • Lisbon (LIS-Humberto Delgado) - 19 min drive
  • Cascais (CAT) - 26 min drive
  • Sete Rios Station - 3 min drive
  • Rossio Station - 17 min walk
  • Entrecampos Station - 30 min walk
  • Marques de Pombal Station - 4 min walk
  • Avenida Station - 8 min walk
  • Parque Station - 9 min walk

Restaurants

  • Local - Your Healthy Kitchen - 1 min walk
  • A Padaria Portuguesa - 2 min walk
  • Hotdog Lovers - 3 min walk
  • Balcão do Marquês - 2 min walk
  • O Cacho Dourado - Actividades Hoteleiras - 3 min walk
Map

About this property

Hotel Excelsior

Only 5 mi (8 km) from the airport, Hotel Excelsior puts you a short five-minute drive from Rossio Square and Castle of São Jorge. You can unwind with a drink at the bar/lounge, and free continental breakfast is available daily between 7 AM and 10 AM. Also, Belém Tower and Lisbon Oceanarium are within a short drive. Fellow travellers say great things about the overall value and location. The property is only a short walk to public transportation: Marques de Pombal Station is 4 minutes and Avenida Station is 8 minutes.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows the industry cleaning and disinfection practices of CovidClean (Safehotels - global expert), COVID-19 Guidelines (CDC) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 13 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and over; guests must have received complete vaccination at least 5 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:30 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 13 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and over; guests must have received complete vaccination at least 5 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–10 AM
  • Bar/lounge
  • Room service

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Television in common areas
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (surcharge)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Safes in guest rooms can be used for EUR 1.50 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative Antigen COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 13 and over, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and over; guests must have received complete vaccination at least 5 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (CDC)
  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (WHO)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Excelsior Lisbon
Excelsior Lisbon
Hotel Excelsior Hotel
Hotel Excelsior Lisbon
Hotel Excelsior Hotel Lisbon

Frequently asked questions

Does Hotel Excelsior offer free cancellation for a full refund?
Yes, Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Excelsior?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Excelsior?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Excelsior?
Sorry, there's no on-site parking at Hotel Excelsior.
What are the check-in and check-out times at Hotel Excelsior?
You can check in from 2:30 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Excelsior?
No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
What is there to do at Hotel Excelsior and nearby?
Recommended spots to visit include Marquis of Pombal Square (3-min walk) and Eduardo VII Park (4-min walk), along with Medeiros e Almeida Museum (6-min walk) and Cinemateca Portuguesa Museum (7-min walk).
What's the area around Hotel Excelsior like?
Hotel Excelsior is in Lisbon City Center, a short 4-minute walk from Marques de Pombal Station and 18 minutes' walk from Rossio Square. Travellers say that the hotel is in a great location.

Reviews

6.8

Good

7.1/10

Cleanliness

7.5/10

Staff & service

5.3/10

Amenities

6.3/10

Property conditions & facilities

6.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Good but small in size especially the bath room.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great little find
Great hotel - basic but cheap, clean and ideal for location
katie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good place and good location.
Check in was easy, hotel was very clean, good location and very helpful staff.
Suresh, 3-night family trip
Verified Hotels.com guest review

6/10 Good

christine, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lloyd, 1-night trip
Verified Expedia guest review

2/10 Poor

The room and the overall property was terrible. Staff was very helpful. Breakfast was not decent at all.
Amber, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Pablo, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Staff were very gelpful
Natalie, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Smelly
I'm sorry to say this place was a dump. It was hot (no A/C), run down, and my room stunk badly of sewer gases. I kept the door to the bathroom closed and the window open. Location was pretty good but I won't be back.
Leslie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean but old, great location and value for money
I traveled alone for a few days. The hotel staff was amazing and the room was clean. The building is old and you could see that (roof was leaking, elevators didn't sometimes work). Room was good though, only minus was the bed. It was way too hard to sleep on and I woke up with pain every morning. Pillows were good and the area was calm, great location! If it wasn't for the bed I would rate this hotel much higher, overall it was very good for the price.
Heini, 4-night business trip
Verified Hotels.com guest review