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All properties in Veracruz, Veracruz, Mexico

Hotel Impala

Central hotel connected to a shopping center, within easy reach of Veracruz Aquarium

  • Free WiFi and free parking
From
€23

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1 / 53Guest Room
8.2.Very Good.
  • Only thing it need it’s for elderly people to grab thing for support when there in the…

    Sep 7, 2020

  • Like that hotel and made friends with the staff awesome

    Dec 16, 2019

See all 129 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place

Guests rated location

Safe
Transport options
Walkable
Quiet
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 86 smoke-free guestrooms
  • Daily housekeeping
  • Room service
  • Business center
  • 24-hour front desk
  • Air conditioning

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • Heart of Veracruz
  • Veracruz Aquarium - 20 min walk
  • Zocalo - 34 min walk
  • Veracruz Harbour - 42 min walk
  • Parque Recreativo Cri-Cri - 4 min walk
  • Benito Juarez Auditorium - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds

Location

  • Heart of Veracruz
  • Veracruz Aquarium - 20 min walk
  • Zocalo - 34 min walk

What’s around

Landmarks

  • Heart of Veracruz
  • Veracruz Aquarium - 20 min walk
  • Zocalo - 34 min walk
  • Veracruz Harbour - 42 min walk
  • Parque Recreativo Cri-Cri - 4 min walk
  • Benito Juarez Auditorium - 5 min walk
  • UNIMEX Mexican University Veracruz - 8 min walk
  • Veracruz Wax Museum - 22 min walk
  • Bastion of Santiago Museum - 31 min walk
  • City Museum - 31 min walk
  • Naval Historical Museum - 33 min walk

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 23 min drive
  • Veracruz Central Station - 4 min drive

At a glance

Hotel size

  • This hotel has 86 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Room service (during limited hours)

Working away

  • Business center

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Elevator

Accessibility

  • Accessible bathroom

Languages Spoken

  • Portuguese

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 55-inch LED TV
  • Premium TV channels
  • IPod docking station

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Small print

Also known as

  • Hotel Impala Veracruz
  • Impala Veracruz
  • Hotel Impala Hotel
  • Hotel Impala Veracruz
  • Hotel Impala Hotel Veracruz

Policies

Guests can rest easy knowing there's a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and staff at the property wear personal protective equipment.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Impala does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 1 PM.
  • Yes. Nearby restaurants include Restaurante Mama Gallina (13-min walk) and El Llagar (14-min walk).
8.2.Very Good.
  • 10.0.Exceptional

    i had a wonderful time

    2 night romance trip, Feb 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Buena Atención estancia cómoda y sin problemas.

    ALVARO ALFREDO, 2 night trip, Dec 2, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Buen servicio, muy buen precio y excelente atención.

    1 night family trip, Sep 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Que el perso al no está al pendiente de abrir el estacionamiento. En dos o tres ocasiones tuvo que ir mi esposo aavisar al personal que nos abriera el garage.

    1 night trip, Mar 21, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    En general la atención es muy buena, te ayudan y son muy amables.

    3 night trip with friends, Feb 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente servicio de los empleados establecimiento muy limpio

    1 night romance trip, Feb 14, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Cheap but mildly slow tragic

    Lots of music noise from restaurants and bars in the evening and at night As well as being Veracruz City's surest hotel service 😖😖😖

    paul, 5 night trip, Feb 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente

    Todo fue muy rápido.. la comida muy rica , las habitaciones amplias , limpias y muy serca de todos los lugares y sobre todo la seguridad de entrar y salir sin problemas..

    Ricardo, 2 night family trip, Feb 1, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente servicio en todas las áreas del hotel, recepción, restaurante, estacionamiento, limpieza.

    Rómulo, 3 night family trip, Jan 31, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Buen servicio.

    Es buen hotel, solo agregaría un poco de más comodidad a los colchones king size. Pero en general es muy buen hotel con una ubicación excelente.

    2 night trip, Jan 17, 2020

    Verified Hotels.com guest review

See all 129 reviews