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Carols Beau Rivage Hotel

Photo gallery for Carols Beau Rivage Hotel

Minibar, in-room safe, desk, free cots/infant beds
Private beach
Private beach
Private beach
Indoor pool, outdoor pool

Overview of Carols Beau Rivage Hotel

Carols Beau Rivage Hotel

5.0 star property
Marsa Matruh beachfront resort with spa, outdoor pool

7.8/10 Good

45 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
El-Obayed Bay, Marsa Matruh
Main amenities
  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free children's club
  • Free supervised childcare
  • Health club
  • Children's pool
  • Pool bar
  • 24-hour room service
  • 2 coffee shops/cafes
Feel at home
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom

Room options

About this area

What's nearby

  • On a private beach

Getting around

  • Marsa Matruh (MUH) - 35 min drive
  • Area shuttle (surcharge)

About this property

Carols Beau Rivage Hotel

Carols Beau Rivage Hotel is a great choice for your beach stay in Marsa Matruh. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can indulge in massages at the spa. Serving international cuisine, La Veranda Main is one of 3 restaurants and 2 bars/lounges. Other highlights at this luxurious resort include a free kid's club, a poolside bar and a health club.

All-inclusive

All-inclusive room rates at Carols Beau Rivage Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

Arabic, English, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 289 units

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage

Facilities

  • ATM/banking
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa

Accessibility

  • Lift
  • In-room accessibility (select rooms)

Languages

  • Arabic
  • English
  • Italian

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at Carols Beau Rivage Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Cleopatra Spa & Wellness. Services include massages. The spa is equipped with a sauna, a spa tub and a steam room.

Dining

La Veranda Main – This restaurant specialises in international cuisine.
Siwa – This bar is located by the pool.
Yanni – On-site lobby lounge.
Arabesque Oriental – This restaurant specialises in Middle Eastern cuisine.
Octopus Sea Food – This restaurant specialises in seafood.

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of EUR 6 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing that there's a fire extinguisher on site.

Also known as

Carols Beau Rivage Hotel Marsa Matruh
Carols Beau Rivage Hotel
Carols Beau Rivage Marsa Matruh
Carols Beau Rivage Resort
Carols Beau Rivage Hotel Resort
Carols Beau Rivage Hotel Marsa Matruh
Carols Beau Rivage Hotel Resort Marsa Matruh

Frequently asked questions

Does Carols Beau Rivage Hotel offer free cancellation for a full refund?
Yes, Carols Beau Rivage Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Carols Beau Rivage Hotel?
As of 6 December 2022, prices found for a 1-night stay for 2 adults at Carols Beau Rivage Hotel on 27 December 2022 start from €95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Carols Beau Rivage Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Carols Beau Rivage Hotel?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Carols Beau Rivage Hotel?
Yes, cats and dogs are welcome. There's a charge of EUR 6 per pet, per night.
Is parking offered on site at Carols Beau Rivage Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Carols Beau Rivage Hotel?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Carols Beau Rivage Hotel and nearby?
Carols Beau Rivage Hotel has 2 bars, a private beach and a spa, as well as an outdoor pool and a health club.
Are there restaurants at or near Carols Beau Rivage Hotel?
Yes, there are 3 on-site restaurants, featuring international cuisine, ocean views and poolside dining.
Does Carols Beau Rivage Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Carols Beau Rivage Hotel like?
Carols Beau Rivage Hotel is located a short 2-minute walk from Ubayyad Beach.

Overall score and ratings

7.8

Good

8.1/10

Cleanliness

7.3/10

Staff & service

6.7/10

Amenities

7.7/10

Property conditions & facilities

7.7/10

Eco-friendliness

10/10 Exceptional

Amazing place
We had the most amazing family time. Staff is great , hotel very clean , service is excellent. we arrived around 12:30 PM , and staff checked us in already. Also the rooms booked were garden view , and they got us pool/sea view. It goes without saying the beach there is insane. Overall it was a wonderful time spent , and am glad Carols is still maintaining their quality lever.
Khaled, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience
Mohamed, 4-night family trip
Verified Expedia guest review

4/10 Fair

very old room furniture that is in a very bad condition, fridge not working, closets and beds almost expired. in general whole hotel needs renovation. level of cleanliness for rooms, restaurants, public toilets very poor. All inclusive offering extremely poor, no bottle of water could be provided but have to go get from water dispenser, no fresh juices, no ice creams, coffee is provided in Nescafe classic only, food quality very poor. staff doesn't help. staff appearance and cleanliness very poor. while hotel pricing is high. hotel should be max 3 starts hotel not 5 at all.
Amr, 3-night family trip
Verified Expedia guest review

8/10 Very good

Wonderful beach , spacious rooms ,
hassan, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Quiet and secluded but means of transportation to the city Are very limited. Dining as a whole was less than what is expected at a classified as a 5 stars hotel. Friendly staff and very helpful. Beautiful beach, white sand and turquoise water .
Fayek, 4-night family trip
Verified Expedia guest review

8/10 Very good

Carols Hotel Marsa Matrouh
The site is very well kept. Beach clean except the presence of Burka women in the water (what a shame). Room comfortable and clean. Restaurant more or less organized. Behaviour of some guests was against basic hygiene for Covide-19. Asked for an orange juice and was offered TANG (what a shame for a 5 stars Hotel) I booked 3 rooms sea view and I was given swimming pool view. with a sarcastic comment :look at your left and you will see the sea. I was never given a sea view in spite of paying for it.
Hani, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Child Friendly and lovely beach.
Beautiful beach and very child friendly. Lovely food. We went out of season so it was very quite which was good for us. The service was sometimes slow but the food was good. I personally found the beds a little hard but others might be fine with them.
1-night family trip
Verified Hotels.com guest review

6/10 Good

The hotel is nice as well as the beach. They charge premium rates which are understandable, however, you don’t get the service equal to the premium rates, and here are some: - The staff is nice and helpful with extra security at the gate and the hotel entrance, however, the front desk only treats you well if you are a foreigner or a tourist, if you are a local, they treat you well but not so good. - You have to pay extra if you want to get your clothes ironed as the rooms don’t have any iron boards or iron which is kinda off for the rate they charge. - There is no Microwave in your room to use. - This is one of the shocking news and made me not pleased which they do not have WiFi in the rooms, ONLY available at the bar so if you are a traveler like me and do not have a local network, you are kinda stuck. Or you have to walk to the bar to use the wifi which is a little distance from the room. - The restaurant and the breakfast bar are very limited if there are few guests at the hotel. If I pay premium rates, I should expect premium service no matter what. I end up driving to the town(which is 30 minutes away) to get some food. On the good side, the hotel is clean and the view is amazing. They do have an outdoor pool and an indoor as well. Also, they offer free beach tools if needed. Overall was nice and I would be ok with everything if I don’t have to pay premium rates.
Mohamed, 3-night family trip
Verified Expedia guest review

2/10 Poor

The beach is amazing but everything else is terrible! For a hotel that thinks it’s 5 star the restaurant chef is really bad. If you are eating meat one piece would be too salty the other would have no salt That plate you thought was called macaroni béchamel is actually black paper with the side of pasta! Toooo spicy!!! Also, the beef burgers are actually salt a little beef. They serve stale bakery/pastries. For example, the croissants were stale on our first breakfast but were amazing on our next but then stale again!! 2 people in my group got sick eating 2 different meals on 2 different days! The staff are really underpaid and it shows! If they smile they expect you to reach for your money tree and give away money! Staff are really polite and almost always helpful but you can’t pause for awkward silence after each interaction waiting to be paid tips! In my opinion, the beach towel person is the best! He does his job well, cleans your seats, sets towels on them and don’t wait. If you want to to him you’ll have to go back to his towel booth. He also cares about the environment. I’ve seen him chase after litter and plastic before reaching the sea! Amazing person. My mom is a regular there and she even said the kitchen was really bad this stay. I really hope they improve. The hotel is amazing but they need to fix things before it’s too late
Shereef, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Tamer, 2-night trip
Verified Hotels.com guest review