SureStay Plus Hotel by Best Western Black River Falls

Photo gallery for SureStay Plus Hotel by Best Western Black River Falls

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Indoor pool
Standard Room, 1 Queen Bed, Non Smoking, Microwave | In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Standard Room, 2 Double Beds, Non Smoking, Microwave | In-room safe, desk, blackout curtains, iron/ironing board

Overview of SureStay Plus Hotel by Best Western Black River Falls

SureStay Plus Hotel by Best Western Black River Falls

2.5 star property
Black River Falls hotel with indoor pool and bar/lounge

7.4/10 Good

597 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Internet access
  • Pet-friendly
  • Gym
Map
600 Oasis Rd, Black River Falls, WI, 54615
Main amenities
  • Daily housekeeping
  • Indoor pool
  • WiFi in the lobby
  • Fitness centre
  • Spa tub
  • Bar/lounge
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Lobby fireplace
For families
  • Cots/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

Getting around

  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.) - 144 min drive

About this property

SureStay Plus Hotel by Best Western Black River Falls

Property highlights
Free continental breakfast, laundry facilities and a fireplace in the lobby are just a few of the amenities provided at SureStay Plus Hotel by Best Western Black River Falls. For some rest and relaxation, visit the a hot tub. In addition to a bar and a fitness centre, guests can connect to in-room WiFi (surcharge).
Additional perks include:
  • An indoor pool
  • Free self-parking
  • A vending machine, coffee/tea in the lobby and a 24-hour front desk
  • Meeting rooms, a computer station and express check-out
  • Guest reviews say good things about the pool, convenient parking and helpful staff
Room features
All guest rooms at SureStay Plus Hotel by Best Western Black River Falls include comforts, such as climate-controlled air conditioning, in addition to amenities, such as safes and high-speed Internet access.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 141 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 2 per room, up to 80 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free wired Internet access in public areas
  • WiFi in rooms*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6 AM–9:30 AM
  • Bar/lounge
  • Coffee/tea in a common area

What to do

  • Pool table

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (4434 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 1974
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Fitness centre
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Orange Moose Bar – On-site bar. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for an extra charge
  • WiFi is available in public areas for an extra charge

Children & extra beds

  • Cots/infant beds are available for USD 5.0 per night
  • Rollaway beds are available for USD 20.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 25 per accommodation, per night (maximum USD 100 per stay)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Best Western Arrowhead Lodge Black River Falls
Best Western Arrowhead Lodge
Best Western Arrowhead Black River Falls
Best Western Arrowhead
Best Western Black River Falls
Black River Falls Best Western
Best Western Arrowhead Hotel Black River Falls
SureStay Plus Hotel Best Western Black River Falls
SureStay Plus Best Western Black River Falls
Best Western Black River Falls
Black River Falls Best Western
Black River Falls Best
SureStay Plus Hotel by Best Western Black River Falls Hotel

Frequently asked questions

Does SureStay Plus Hotel by Best Western Black River Falls offer free cancellation for a full refund?
Yes, SureStay Plus Hotel by Best Western Black River Falls does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at SureStay Plus Hotel by Best Western Black River Falls?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Black River Falls on 16 October 2022 start from €88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at SureStay Plus Hotel by Best Western Black River Falls?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at SureStay Plus Hotel by Best Western Black River Falls?
Yes, there's an indoor pool.
Are pets allowed at SureStay Plus Hotel by Best Western Black River Falls?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. There's a charge of USD 25 per accommodation, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at SureStay Plus Hotel by Best Western Black River Falls?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Black River Falls?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-out is available.
Is there an on-site casino at SureStay Plus Hotel by Best Western Black River Falls?
No, this hotel doesn't have a casino, but Ho-Chunk Gaming Black River Falls (5-min drive) is nearby.
What is there to do at SureStay Plus Hotel by Best Western Black River Falls and nearby?
SureStay Plus Hotel by Best Western Black River Falls has an indoor pool and a hot tub, as well as a fitness centre and a picnic area.
Are there restaurants at or near SureStay Plus Hotel by Best Western Black River Falls?
Yes. Nearby restaurants include Denny's (15-min walk), Sand Creek Brewery Co. (2 mi) and Re-Pete's Saloon & Grill (2.1 mi).

Overall score and ratings

7.4

Good

7.6/10

Cleanliness

8.1/10

Staff & service

6.9/10

Amenities

7.0/10

Property conditions & facilities

6.7/10

Eco-friendliness

4/10 Fair

Gross bathroom
Bathroom was falling apart. Sink plunger wasn’t attached so sink didn’t drain. I fixed it myself. Shower had mold and ceiling was peeling off.
Kathleen, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Not returning
We chose to stay here because we had stayed there years ago. Unfortunately the condition of the hotel has gone down hill. Our room was very small. The bathroom was also very small the bathroom door opening was only two feet wide and you could use the toilet and wash your feet in the tub at the same time. The morning breakfast choices were very little eggs sausage and waffle. No bagels, sweet rolls or donuts and the bread choices were on two. Unfortunately there is an ATV trail that shares the driveway and parking area, so it is not very quiet. The room numbering was very confusing, you had one hallway that was all the odd numbers and then the other hallway was even numbers. We would not stay here again.
Debra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zarah, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Needs updating. Bathrooms need better cleaning, there was black mold around the tub handles and spout. No lotion bottles, shampoo bottles were very small, maybe 1 hair washing. Pool area smelled like fishy water, hot tub was under renovation.
Elizabeth, 2-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

6/10 Good

Don’t stay here if you are very tall
Stayed here for a wedding that was in town. Based on the age and condition of the property, I would have thought a one-night stay would be about $75. It came to $207 with all the taxes and fees. Way overpriced for the accommodations in the middle of nowhere. There was no carpeting in the room and the floor was dirty, definitely couldn’t walk barefoot or we’d have grit stuck to our feet. The ceiling was maybe 7 feet, I could reach up and touch it and I’m only 5’6”. Ran out of toilet paper on our 1-night-stay because there was less than a half roll in the room and no extra roll, gotta love when that happens. The front desk staff was very nice and accommodating though, got us in a room 1 hour before check-in, which was very nice since the wedding was shortly after that.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Rundown and gross…pain clipped tub, hole patches everywhere, room smelled etc
Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Not worth the $
Would not recommend. To high price not clean or up to date in suits.
Goose poop all over
Chad, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice place as always. Need to improve breakfast. And better lawn care. Bring back paddle boat. Bring back restaurant inside hotel.
stephanie, 1-night family trip
Verified Hotels.com guest review