Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

Lovely comfortable hotel with very friendly discreet staff. Super comfortable bed and great shower. Great location for easy access to metro and Dubai Mall.

From when i walked into the hotel lobby first impressions were 'wow' and then the friendly welcome drink was so refreshing and a lovely gesture. The room was a twin and was a great size had everything we needed, dressing gowns, slippers, hairdryer, ironing facilities, tea/coffee and kettle and everything was topped up daily by house keeping even if we needed extra it was a phone call away. Very clean rooms and bathroom too. The spa is great even though we only used it the once and that was for the steam room which again was a clean and helpful environment. And the best thing is the metro station it is like a 1min walk, it is right outside the hotel 😉 The only few points i would have to point out which i did address at check out was that breakfast service is quite slow and at times things were finished and not restocked for guests therefore we were having to constantly request or at times we could not be bothered with the hassle and would even skip breakfast, which after paying extra for it is quite annoying. The other point was that the air con in the room wouldn't be allowed to be less than 23 degrees and at the time we visited it was middle of August where temperatures were topping 50 but even though we called maintenance they told us we could not have it below 23 which i think it should be up to the guests what temperature they want air con at not hotel maintenance. Overall, a really really good stay, would return when i am in Dubai again 🙂

Amazing stay, Professional stuff with excellent hospitality, they are careful to any need. The receptionist guy Al Fhad were a very friendly and he surprised me by upgraded the room and he extended check out till 2 PM. Thank you all. And of course I’ll book it over and over again. Highly recommended for friends.

Always stay here as close to work and good service. Petit Belge bar on the ground floor well worth a visit

1. Made reservations for nonsmoking room. 2. Reception confirmed the non smoking room at the time of checkin. 3. Made inquiries due to unbearable smell. And again Reception confirmed that the given room is non smoking room. 4. Made an inquiry to housekeeping team. And realized entire floor is a SMOKING FLOOR. Very disappointed.