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The Island House

Photo gallery for The Island House

Property grounds
Private beach nearby, white sand, free beach shuttle, sun-loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Balcony

Overview of The Island House

The Island House

4.0 star property
Nassau beach hotel with spa, free beach shuttle

9.4/10 Exceptional

184 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
  • Bathtub
The price is €678
Price available on 06/12/2022
Map
Mahogany Hill, Western Road, Nassau, New Providence
Main amenities
  • Daily housekeeping
  • Private beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • 2 indoor tennis courts
  • 24-hour health club
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
For families
  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels

Room options

About this area

What's nearby

  • Cable Beach - 19 min drive

Getting around

  • Nassau (NAS-Lynden Pindling Intl.) - 11 min drive
  • Free beach shuttle

Restaurants

  • The Captain's Table - 11 min walk
  • Naughty Johnny's - 4 min drive
  • Sushi Rokkan - 4 min drive
  • Nirvana Beach Bar - 6 min drive
  • Traveller's Restaurant - 7 min drive

About this property

The Island House

A great choice for a stay in Nassau, The Island House is only 4.2 mi (6.7 km) from the airport. Guests can visit the spa to be pampered with massages, aromatherapy or reflexology, and Shima, one of 3 restaurants, serves Asian cuisine and is open for lunch and dinner. Other highlights at this upmarket hotel include 3 bars/lounges, an outdoor pool and a beach bar. The pool and helpful staff get good marks from fellow travellers.

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Off-site

  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • 3 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Free beach shuttle
  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Racquetball/squash
  • Shopping
  • Private beach nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • 2 indoor tennis courts
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Cot/infant bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Bamford Spa has 4 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Shima – Overlooking the ocean and pool, this restaurant specialises in Asian cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Mahogany House – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
The Coffee Bar – This poolside café serves breakfast, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: BSD 60 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Spa access (may be limited)
    • Health club access
    • Fitness centre access
    • Fitness/yoga classes
    • Internet access (may be limited)
    • In-room safe
    • In-room bottled water
    • Self-parking
    • Valet parking
    • Parking

Optional extras

  • Breakfast costs between BSD 30.00 and BSD 75.00 per person (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for BSD 75.0 per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: BSD 250.00 per day
  • Pets are allowed for an extra charge of BSD 250.00 per accommodation, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and lunch.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Island House Hotel Nassau
Island House Nassau
The Island House Bahamas/Nassau
The Island House Hotel
The Island House Nassau
The Island House Hotel Nassau

Frequently asked questions

Does The Island House offer free cancellation for a full refund?
Yes, The Island House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Island House?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at The Island House on 6 December 2022 start from €678, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Island House?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Island House?
Yes, there's an outdoor pool.
Are pets allowed at The Island House?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of BSD 250.00 per accommodation, per day, and there's also a deposit of BSD 250.00 per day. Service animals are exempt from fees.
What are the check-in and check-out times at The Island House?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at The Island House and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes aerobics , pilates and racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Island House also has 3 bars and a 24-hour health club, as well as spa services and a garden.
Are there restaurants at or near The Island House?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Asian cuisine and garden views. Nearby restaurants include The Captain's Table (11-min walk), Naughty Johnny's (2.1 mi) and Sushi Rokkan (2.3 mi).
Does The Island House have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

9.1/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Always a great stay
Always our last stop on a trip to the Bahamas. Great pool, craft drinks, and the restraunt inside the hotel, Shema, is always a hit. However, the service at Shema was slow this last stay, even for bahamas.
Bedford, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ecerything was great.
Elena, 1-night romance trip
Verified Expedia guest review

2/10 Poor

I booked a 5 day stay at the Island House for the first week of August. While there were no issues during my stay I would like to make future guests aware of dishonest business practices. I booked my stay through Expedia and paid extra for free booking cancellation/modification. For personal reasons I needed to amend my booking to arrive a day later than originally planned. I called Expedia within the free cancellation period and was given confirmation by the customer service agent that my booking would be amended with no fees. Upon arriving at Island House on the new arrival date, I was subsequently made aware by management that my cancellation request was denied and I would be charged for the night that I was not there. I was not given a valid reason why the amendment was not made, despite Expedia confirming it had been. Whether the blame is to be held with Expedia or Island House is of no significance. To be charged nearly C$1000 for a night that I was not at the hotel, and having made the amendment within the free cancellation period and accordance with their policy, is not only entirely unjust but is an instance of two companies acting dishonestly. This not what I would expect from businesses that each core competency is guest experience. I would not recommend using Expedia or Island House to future guests.
Jay, 4-night romance trip
Verified Orbitz guest review

10/10 Exceptional

We had a wonderful stay at the island house. Spectacular food and drinks. The private beach was paradise (although service at the beach wasn’t as good as at the Island House). The staff were fantastic, very kind and attentive. The facilities were top notch- high end treadmills, pool was quiet and great for doing laps or relaxing. Never had to worry about getting a place to sit by the pool in the shade. Don’t miss the Market which has packaged food and drinks (on the property but hidden a bit!). Highly recommend and we will go back.
Shannon, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

RICARDO, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Jean, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property, serene and peaceful, great service, nice restaurants, great gym and yoga studio.
Jacques, 2-night family trip
Verified Expedia guest review

2/10 Poor

I was super excited to stay at The Island House with four of my friends, but when we got there we were told that all five of us weren’t allowed to stay in the double queen room that we booked due to “housekeeping” reasons and that we were required to purchase an additional room for a charge of $1700 on top of the $1800 we already paid for our room. After a bunch of back & forth we were told that a maximum of 4 people are allowed to a room due to safety reasons. It was disappointing that we could not be better accommodated because we were not aware, especially since I had spoken to Antonique, one of the employees a week prior to our arrival to set up transportation and she was aware that there were a total of five people under 1 reservation and one room. Had it been mentioned then we would have found somewhere else to stay. We were only staying 3 nights & pleaded with them for some type of accommodation since we came all this way and had nowhere else to go even if we could just stay for one night until we figured it out, but that wasn’t possible without being charged for the entire weekend. The bigger disappointment was the manager James who could care less that we were essentially stranded and said that we should’ve read the policy. He was very cold & rude. We wasted an entire day going back & forth. They pretended as if there was going to be some type of resolve but kept coming back with the same exact answer. Overall just a very bad experience.
Yasenia, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Beautiful stay…the only issues we had were that there was no fridge in the room which is absolutely insane for what you pay, they don’t take cash which we had planned to use, we felt that staff members were talking about us behind the scene which made us very uncomfortable- also we were told things such as our room was ready and our taxi was here…just to find that our room was NOT ready and took another 30-45 mins after having waiting already an hour, and our taxi driver took off once already having arrived to go get gas so we had to wait even longer. Everything was extremely overpriced, would probably not return.
kara, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Small intimate hotel. Very quiet to relax and recharge.
Teykia, 2-night romance trip
Verified Expedia guest review