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All properties in Des Moines, Iowa, United States of America
1 room, 2 adults

Quality Inn & Suites

2.5-star2.5 stars
4995 Merle Hay Rd, Des Moines, IA, 50322, United States of America

City-center Des Moines hotel with indoor pool
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Iowa may have travel restrictions in place due to COVID-19. 

  • Wall are super thin!!! You hear everything going in the next roomOct 16, 2020
  • In the First room The toilet didn’t work, and there was brown stuff on the dryer. We got…Oct 10, 2020

Quality Inn & Suites

from €68
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Room, 2 Queen Beds, Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking

What’s around Quality Inn & Suites

Landmarks

  • Heart of Des Moines
  • Merle Hay Mall - 29 min walk
  • Pioneer Hi-Bred Headquarters - 2.4 mi / 3.9 km
  • Drake University - 5.1 mi / 8.1 km
  • IHS-Iowa Health Systems - 2.9 mi / 4.7 km
  • Iowa Gold Star Military Museum - 3.6 mi / 5.7 km
  • Buccaneer Arena - 3.6 mi / 5.8 km
  • Waveland Municipal Golf Course - 4 mi / 6.5 km

Getting around

  • Des Moines International Airport (DSM) - 25 min drive

At a glance

Key facts

Hotel size

  • This hotel has 116 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Iowa may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Pool sun loungers
Working away
  • 24-hour business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Quality Inn & Suites’s small print

Also known as

  • Quality Des Moines
  • Quality Inn Des Moines
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Des Moines
  • Quality Inn & Suites Hotel Des Moines

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and masks are required in public areas.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards.

Mandatory fees

Cash deposit: USD 250.00 per stay

Optional extras

Rollaway beds are available for USD 10.0 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Quality Inn & Suites

  • Does Quality Inn & Suites offer free cancellation for a full refund?
    Yes, Quality Inn & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Quality Inn & Suites?
    This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Quality Inn & Suites?
    Yes, there's free self parking.
  • Is there a pool at Quality Inn & Suites?
    Yes, there's an indoor pool.
  • Are pets allowed at Quality Inn & Suites?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Quality Inn & Suites?
    You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Are there restaurants at or near Quality Inn & Suites?
    Yes. Nearby restaurants include Perkins (9-min walk), Bandit Burrito (14-min walk), and Sonic (14-min walk).
  • Is there an onsite casino at Quality Inn & Suites?
    No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (14-min drive) is nearby.
  • What is there to do at Quality Inn & Suites and nearby?
    Quality Inn & Suites has an indoor pool.

Recent reviews

Very Good 8.2 From 136 reviews

Very Good 8.0
nice room needs new carpet.
The carpet in the halls was badly worn, the room carpet was better but the room was clean and nice, bed was comfortable, overall I would stay again.
Daniel, us1 night family trip
Good 6.0
Over priced
We rode into to the hotel after finding the hotel we booked had no power. The rate for the night was over priced for the condition of the room. Shower didn't work, vending machine wouldn't take a credit card.
Ben, us1 night family trip
Poor 2.0
ot a safe environment to stay at
The halls and room was stuffy with a musty odor smell. The toilet seat wasn’t stable. It was very dim lighting in the hall. The entry doors are as not secured. All you have to do is just for the handle in both doors was unlocked. That was not safe for me nor my family. I will not be staying at the hotel anymore and I would not suggest anyone
Vickie, us1 night family trip
Exceptional 10.0
Great service!
Everything was good but the only issue I found was that the bottom of the bathtub had water underneath and think you guys has a leak in your bathtub in the room I stayed in, the tv remote didn’t work well and the air conditioning wasn’t too good. But I love the hotel and the service was great. Thank you
Omar, us1 night business trip
Poor 2.0
TERRIBLE!
VERY BAD! The first clue is the “for sale” sign. 2 rooms. Neither room had working air conditioners. Tried to call the front desk; phone had no cord, was disconnected. So we walked back to Talk in lperson. Was told “that’s odd, we used those last night and they were fine”. Don’t imply I’m lying! 1 new room had working sir. Then told the other room would have to be 2nd floor. After refusing, they found a first floor with it’s working air. Pool was not available, was told due to COVID, but other hotels had theirs open. Due to COVID, only had a light breakfast, if you can call it that. They had about 10 bananas, a ffew w pre-packaged small honey buns, and a few small packages of chocolate covered donuts. If anyone is diabetic or has a food problem, you’re out of luck. Due to these major concessions, the room should have been maybe $50. Do not stay here!
Sherry, us1 night family trip
Very Good 8.0
Excellent value, given the unfortunate restrictions with the current pandemic of fear sweeping the nation. Would love to have a pool and actual breakfast, but that’s not the hotel’s fault. Very comfortable and spacious layout. Would definitely return.
Robert, us1 night trip
Good 6.0
Ok stay good breakfast
Great service and clean room my first room was next to the interstate would have woke the dead but they traded rooms for me and was much quieter just had a peeling ceiling in the bathroom otherwise a non eventful stay did have a decent warm breakfast
Brian, us1 night business trip
Good 6.0
The staff was very friendly and the breakfast was delicious but the the building and rooms were out dated and had an awful smell.
us2 night trip
Very Good 8.0
The price was right, stayed one night. Would stay again. Room was fine bed was good. Its just an older motel.
us1 night business trip
Good 6.0
Nothing, I did like the Karma Bar next door. The staff was awesome
us1 night romance trip

Quality Inn & Suites