8/10 Very good
31 December 2022
Post xmas break
Friendly staff, easy check in
Bar service very slow ,seemes to be a few members of staff serving and when asked for a drink or food they have to go ask someone else because they dont understand english ,
So not an ideal job to be serving
Rooms ok tea coffee provided
Bathroom a bit of a disaster
It had a walk in shower which i requested, but when we used it it just flooded the whole bathroom
i mentioned on checkout and lady said she dident know ,but i think its an ongoing proplem as theres waterstaines all across the door trim , never got much sleep on ourlast night as think the nightclub was open or the late bar ,and the music and everyone out smoking outside shouting , kept us awake ,
I know its a city centre hotel ,so what can you do ,
Catherine
Catherine, 2-night trip
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