Hotel Casa del Balam

Photo gallery for Hotel Casa del Balam

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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Terrace/patio

Overview of Hotel Casa del Balam

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Hotel Casa del Balam

3.5 star property
3.5-star hotel with outdoor pool, near Mérida Cathedral

8.6/10 Fabulous

584 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Mérida Centro
  • Mérida Cathedral - 4 min walk
  • Paseo de Montejo - 9 min walk
  • Yucatan International Convention Center - 28 min walk
  • U.S. Consulate Merida - 30 min walk
  • Merida Tourism Office - 2 min drive
  • Plaza Grande - 5 min drive
  • La Mejorada Park - 4 min drive
  • Merida Clinic - 11 min drive
  • Zoological Park of Centenario - 11 min drive
  • Star Medica Hospital - 23 min drive

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 21 min drive

About this property

Hotel Casa del Balam

Located 5 mi (8 km) from the airport, Hotel Casa del Balam offers a great location, putting you within a short 10-minute walk of Mérida Cathedral and Paseo de Montejo. You can indulge in massages, facials or aromatherapy, and grab a bite to eat at Bistrola 57, which serves fusion cuisine and is open for breakfast, lunch and dinner. Other features of this Colonial hotel include an outdoor pool, a bar/lounge and a terrace. Fellow travellers say great things about the helpful staff and central location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 54 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 6:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site
  • Free off-site parking within 164 ft

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Taking the kids

  • Children stay free

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 1960
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and outdoor treatment areas. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Bistrola 57 – This restaurant specialises in fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of MXN 110 for adults and MXN 80 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for MXN 150.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and cash.

Also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa del Balam Hotel
Hotel Casa del Balam Mérida
Hotel Casa del Balam Hotel Mérida

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

7.8/10

Amenities

8.1/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Very good

Adriana, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Centrally located and pleasant hotel
Nice hotel , stayed 3 nights. centrally located. Friendly staff. No real issues.
ALAN, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Dora, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and large rooms. Cute Little patio!
Marine, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Magali, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Barna, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful classic hotel where you can really see and enjoy old Merida
Joseph, 1-night family trip
Verified Expedia guest review

8/10 Very good

.
Carmen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff, always clean and centrally located to everything
Sugey, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

I have no complaints ab out the property everything was great.
William A., 7-night family trip
Verified Expedia guest review