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1 room, 2 adults

Andaz Ottawa Byward Market - a concept by Hyatt

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
325 Dalhousie Street, Ottawa, ON, K1N 7G1, Canada

4-star hotel with 2 bars/lounges, near Byward Market Square
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • We found it peaceful and comfortable. Staff was super friendly and helpful via text…Oct 4, 2020
  • Our room was extremely noisy because our neighbors were having a "party" in their room,…Oct 2, 2020

Andaz Ottawa Byward Market - a concept by Hyatt

from €106
  • Deluxe Room, 1 King Bed, View
  • Room, 1 King Bed, View
  • Room, 2 Queen Beds, View
  • Room, 1 King Bed, Accessible (Shower)
  • Room, 2 Queen Beds, Accessible (Shower)
  • Room, 1 King Bed, Accessible, View (Shower)
  • Andaz, Suite
  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed
  • Room, 2 Queen Beds

What’s around Andaz Ottawa Byward Market - a concept by Hyatt

Landmarks

  • In Downtown Ottawa
  • Byward Market Square - 2 min walk
  • Parliament Hill - 13 min walk
  • University of Ottawa - 14 min walk
  • Rideau Canal - 42 min walk
  • Shaw Centre - 8 min walk
  • National Gallery of Canada - 9 min walk
  • Canadian Museum of History - 23 min walk

Getting around

  • Macdonald-Cartier Intl. Airport (YOW) - 23 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 10 min drive
  • Ottawa Station - 10 min drive
  • Ottawa Fallowfield Station - 28 min drive

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • Up to 50 lbs

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking * on site

  • Electric vehicle charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4500
  • Conference space size (meters) - 418
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • Rooftop terrace
Accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Cable/satellite TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Feast + Revel - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Copper Spirits and Sights - Onsite rooftop bar. Open daily.

Andaz Ottawa Byward Market - a concept by Hyatt’s small print

Also known as

  • Andaz Ottawa Byward Market Hotel
  • Andaz Byward Market Hotel
  • Andaz Byward Market
  • Andaz Ottawa Byward Market - a concept by Hyatt Hotel
  • Andaz Ottawa Byward Market - a concept by Hyatt Ottawa
  • Andaz Ottawa Byward Market - a concept by Hyatt Hotel Ottawa

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs CAD 20.00 per night

Breakfast costs between CAD 10 and CAD 24 per person (approximately)

Pets are allowed for an extra charge of CAD 50.00 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Andaz Ottawa Byward Market - a concept by Hyatt

  • Does Andaz Ottawa Byward Market - a concept by Hyatt offer free cancellation for a full refund?
    Yes, Andaz Ottawa Byward Market - a concept by Hyatt does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Andaz Ottawa Byward Market - a concept by Hyatt?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Andaz Ottawa Byward Market - a concept by Hyatt?
    Yes. Self parking costs CAD 20.00 per night.
  • Are pets allowed at Andaz Ottawa Byward Market - a concept by Hyatt?
    Yes, dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of CAD 50.00 per pet, per stay.
  • What are the check-in and check-out times at Andaz Ottawa Byward Market - a concept by Hyatt?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Andaz Ottawa Byward Market - a concept by Hyatt?
    Yes, there's an onsite restaurant. Nearby restaurants include Aulde Dubliner & Pour House (3-min walk).
  • What is there to do near Andaz Ottawa Byward Market - a concept by Hyatt?
    Recommended spots to visit include Byward Market Square (2-min walk) and Shaw Centre (8-min walk), along with National Gallery of Canada (9-min walk) and Parliament Hill (13-min walk).

Recent reviews

Superb 9.2 From 1,606 reviews

Fair 4.0
Let down
Honestly, had high expectations for this hotel and it was kind of a let down. Booked one of their suites and we were staying there for 4 nights. The next day we came back to our room and it wasn’t clean and we thought, maybe we had left DND sign on the door too long, no worries. Second day we come back and still not cleaned... call down and the reception desk gave me a little bit of attitude stating that they only clean the rooms after 3 nights and she sent up some fresh towels. Third day come back, still not cleaned... still attitude... I will not stay here again. Views are nice for sure but for a 300/night suite I expect better customer service.
Jordan, ca3 night trip
Exceptional 10.0
favourite hotel in Ottawa
I had a great time staying at Andaz once again. Stayed for 1 night. Service was incredible. Felt very safe. Amazing view.
ca1 night trip
Good 6.0
The lobby was my first impression and I wasn’t impressed. The facade of the entire hotel is glass and it was filthy. The floor of the lobby was full of stains and hadn’t appeared to be washed in some time. The front exterior of the hotel could definitely use a good cleanup also. Certainly not what you would expect for an upscale hotel. Fortunately, our Room was very nice, modern and clean. Our bed and sheets were super comfortable. It just would of been nice to come back to a clean welcoming lobby, instead of a dumpy looking one. Honestly, if I had just been walking by and dropped in to see the hotel, I would have not booked a room assuming the rooms were as neglected as the lobby.
JULIE, ca2 night trip
Exceptional 10.0
Very nice modern room with comfortable bed and amazing design armchair! The view at night was breathtaking (9th floor).
Tanya, ca1 night business trip
Very Good 8.0
This hotel is ideally located in the Byward Market; great restaurants and shops. The parking is a bit of a gong show. We paid for three nights parking and on the last night the lot was full and we had to find somewhere else to park? The staff were very sorry and only charged us for one of the other two nights but it was really inconvenient. Otherwise...everything was great.
Tim, ca3 night family trip
Exceptional 10.0
location location
Great place to stay close to sightseeing and restaurants.
Maria, ca2 night trip
Exceptional 10.0
perfect Stay
It was a perfect stay. The rooms were modern efficient and clean. Thank you ! The view was is amazing too
us1 night family trip
Very Good 8.0
Fine hotel great location
Check in was odd, maybe due to covid. They have 2 kiosks set up and we had to wait a few minutes for someone to arrive so we could be checked in. After the clerk was there, check in was fast and seamless. The bed was comfortable, pillows were horrible. The were very flat almost without loft.
Robert, ca1 night trip
Very Good 8.0
Stay was nice. Only complaint was the noise from the construction. Also, the “city view” of lowertown was not what I thought I was paying extra for. It probably would have been quieter on the other side too. Over all the hotel was nice and it was a great location.
Debra, ca1 night trip with friends
Exceptional 10.0
Best hotel on our road trip!
Absolutely amazing. Made the rest of the hotels we stayed at on our trip look like crap. My kids complained the minute they walked in and said ‘the place in Ottawa was WAAY better’. Thanks for the great experience.
Jeannette, ca2 night family trip

Andaz Ottawa Byward Market - a concept by Hyatt

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