Promenade Hotel Bintulu

Photo gallery for Promenade Hotel Bintulu

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Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of Promenade Hotel Bintulu

Promenade Hotel Bintulu

3.5 star property
3.5-star hotel in Bintulu with restaurant and bar/lounge

8.2/10 Very good

117 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is €61
Price available on 03/07/2022
Map
Lot 8074, No 178, Bintulu Sentral, Jalan Kidurong, Bintulu, Sarawak, 97000
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Room service
  • Conference centre
  • Business centre
  • 3 meeting rooms
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Bintulu
  • Assyakirin Commerce Square - 3 min drive
  • Taman Tumbina Bintulu - 6 min drive
  • Pasar Utama Bintulu - 11 min drive
  • Similajau National Park - 59 min drive

Getting around

  • Bintulu (BTU) - 17 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Promenade Hotel Bintulu

Promenade Hotel Bintulu offers an airport shuttle (available at scheduled times) for MYR 50 per vehicle one-way. The lobby lounge is a great place to grab a drink, and guests looking for a bite to eat can visit Peppers Cafe, which serves fusion cuisine and is open for breakfast, lunch and dinner. Fellow travellers like the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 183 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • On-site parking is limited

Transfers

  • Airport shuttle from 9 AM to 6 PM*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Beach nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages spoken

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Peppers Cafe – This restaurant specialises in fusion cuisine and serves breakfast, lunch and dinner. Reservations are required.
Lobby Lounge – On-site lobby lounge. Open daily.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Deposit: MYR 300 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 50 per vehicle (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for MYR 60.0 per night
  • Airport shuttle for children between the ages of 6 and 12 costs MYR 50 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

This property accepts credit cards, debit cards and cash.

Also known as

Promenade Hotel Bintulu
Promenade Bintulu
Promenade Hotel Bintulu Hotel
Promenade Hotel Bintulu Bintulu
Promenade Hotel Bintulu Hotel Bintulu

Frequently asked questions

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Jacob, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mohd Sabri, 4-night trip
Verified Hotels.com guest review

6/10 Good

Eng Hee, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Santhara Sageran, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Yen Shiong, 3-night trip
Verified Expedia guest review

8/10 Very good

Decent Place
Overall ok, but the air conditioner setting does not work. Had to turn off the air conditioner to make the room less cold.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clean & nice
Clean & comfortable hotel room.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Breakfast very good
Good!!!
Law, 7-night business trip
Verified Hotels.com guest review

8/10 Very good

The hotel is clean and nice but the only thing that i dont like is the carpet which can be quite dusty and dirty causing me to have difficulty in breathing. Other than this, everything is good and nice
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Kien Ping, 1-night trip with friends
Verified Hotels.com guest review