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All properties in Acapulco (and vicinity), Guerrero, Mexico

Donde Mira El Sol Tu Casa Spa Resort en Acapulco

Beach resort in Balcones Al Mar with spa and beach shuttle

  • Free WiFi

Image gallery

  • Indoor/Outdoor Pool
  • Indoor/Outdoor Pool
  • Pool
  • Outdoor Pool
  • Indoor/Outdoor Pool
Indoor/Outdoor Pool. Image 1 of 101.
1 / 101Indoor/Outdoor Pool
Calle las Ardillas #123, Acapulco (and vicinity), 39430, GRO, Mexico
7.0.Good.
  • Magnifica vista

    Sep 4, 2020

  • I left the hotel because the room was dirty, there were no towels neither water.

    Jun 19, 2020

See all 48 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 20 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 3 outdoor pools

Feel at home

  • Rollaway/extra beds (surcharge)
  • Microwave
  • Private bathroom
  • Separate bedroom
  • Separate dining area
  • Number of living rooms

What’s around

  • In Balcones Al Mar
  • Playa Pie de la Cuesta - 38 min walk
  • El Veladero National Park - 3 mi / 4.8 km
  • Coyuca Lagoon - 3 mi / 4.8 km
  • Condesa Beach - 5 mi / 8.1 km
  • La Quebrada Cliffs - 4.3 mi / 6.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Ocean View
  • Double Room, Ocean View
  • Suite, 2 Bedrooms, Ocean View
  • Room, 2 Double Beds, Ocean View
  • Unidad, 2 habitaciones, amplia terraza

Location

Calle las Ardillas #123, Acapulco (and vicinity), 39430, GRO, Mexico
  • In Balcones Al Mar
  • Playa Pie de la Cuesta - 38 min walk
  • El Veladero National Park - 3 mi / 4.8 km

What’s around

Landmarks

  • In Balcones Al Mar
  • Playa Pie de la Cuesta - 38 min walk
  • El Veladero National Park - 3 mi / 4.8 km
  • Coyuca Lagoon - 3 mi / 4.8 km
  • Condesa Beach - 5 mi / 8.1 km
  • La Quebrada Cliffs - 4.3 mi / 6.9 km
  • Zocalo - 4.3 mi / 7 km
  • Parque Papagayo - 4.8 mi / 7.7 km
  • Gran Plaza Shopping Mall - 5.7 mi / 9.2 km
  • Diana the Huntress - 6 mi / 9.6 km
  • Playa Caletilla - 6.2 mi / 10 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 53 min drive
  • Airport pick-up service
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-11:00 PM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • 2 per room (up to 88 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Cruise terminal shuttle*

Parking

  • Onsite self parking (MXN 95.00 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Payment types at the property

American ExpressMastercardVisa

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Fitness classes on site
  • Fishing on site
  • Kayaking on site
  • Pilates classes on site
  • Scuba diving on site
  • Snorkeling on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Water skiing nearby

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Elevator
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Separate dining area
  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Microwave

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, dms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Fitness classes on site
  • Fishing on site
  • Kayaking on site
  • Pilates classes on site
  • Scuba diving on site
  • Snorkeling on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Water skiing nearby

Small print

Also known as

  • Donde Mira El Sol Adults Hotel
  • Donde Mira El Sol Tu Casa Spa Resort en Acapulco Acapulco
  • Donde Mira El Sol Tu Casa Spa Resort en Acapulco Resort Acapulco
  • Donde Mira El Sol Adults
  • Donde Mira El Sol Tu Casa Spa Resort en
  • Donde Mira El Sol Tu Casa Spa en Acapulco
  • Donde Mira El Sol Tu Casa Spa en
  • Donde Mira El Sol Adults Only
  • Don Mira Sol Tu Casa Spa en
  • Donde Mira El Sol Tu Casa Spa Resort en Acapulco Resort

Optional extras

Self parking costs MXN 95.00 per day

Rollaway beds are available for MXN 500.0 per night

Full breakfast is offered for an extra charge of MXN 150.00 per person (approximately)

Pets are allowed for an extra charge of MXN 100 per pet, per night

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of MXN 600

Cruise ship terminal shuttle service is offered for an extra charge

Area shuttle, beach shuttle, and shopping center shuttle service is offered for an extra charge

Policies

This property only accepts reservations from guests aged 60 and older.

Guests under 15 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property only accepts credit cards and cash for all bookings.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MXN 95.00 per day. Parking spots may be limited.
  • Yes, there are 3 outdoor pools.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 88 lbs per pet. There's a charge of MXN 100 per pet, per night. Service animals are exempt from fees.
  • You can check in from 2:00 PM - 11:00 PM. Check-out time is 11 AM. Express check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Tres Marías (3.3 mi), Mi Piaci (3.9 mi), and 100% Natural (4.5 mi).
  • Yes, a shuttle from the airport to the hotel is available. The charge is MXN 600.
  • Have fun with onsite activities like kayaking, fishing, and snorkeling. Additional recreation onsite includes aerobics , Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Donde Mira El Sol Tu Casa Spa Resort en Acapulco also has a fitness center and spa services, as well as a garden.
7.0.Good.
  • 6.0.Good

    Mixed impressions

    The staff is very friendly but you realize that this place is not run like a professional hotel. The service seems to depend on who is currently available. I would not call the place a Spa resort, it is rather a middle class B&B and the photos on the website and at Hotel.com are not accurate. The terrace is nice but the lounge furniture seen on the photos are not available, instead they were replaced with simple and outdated ones. Our room 601 did not have a lock, not even a real door. Instead it was a terrace door that could not be locked at all. Not sure everyone would like to sleep or be away with a room unlocked. The shower and WC are simple but okay, cleanliness is good. The premium bedding advertised on the website is not available, the beds are simple ones with pretty worn out beddings. The view from the terrace is exceptional but there is no way to enjoy the sea.you need to travel to Pie de la Cuesta or downtown. All in all you get what you pay for, the food and drinks served are rather on the expensive side, the same is valid for the parking (95 pesos a day).

    Andreas, 2 night family trip, Mar 5, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Le hace falta mucho mantenimiento, algunas veces se va la luz y por lo tanto el agua. No sirve el elevador. La vista es muy agradable. Si quieres llegar a dormir, un lugar donde puedas estar con tu mascota y quedarte un par de noches sin exigir mucho, es un buen lugar.

    Noemi, 1 night trip, Dec 31, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Terrible hotel instalaciones deterioradas y viejas su aire acondicionado jala x ratos el acceso para vehículos está horrible el estacionamiento es una grosería nada recomendable para vehículos solo pueden ingresar camionetas sin resibir daños la atención pesima y grosera solo los vigilantes son atentos las habitaciones sucias de inicio no se peribe que tan mal está pero después cuido intentas relajarte no enfría el clima no sale agua caliente no prende la TV no cierran las chapas y no atienden tu situaciones

    Hugo, 1 night trip with friends, Dec 4, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    La primer habitación muy sucia, con presencia de fauna nociva. No hay protocolo COVID.

    Gabo, 4 night family trip, Sep 3, 2020

    Verified Expedia guest review

  • 2.0.Poor

    En nada se parecen las fotos que enseñan con la realidad. Es una farsa lo que muestran y hasta el conserje me dijo que muchísimos de los huéspedes cancelan o se quedan porque no les queda de otra. NADA recomendable

    JuanyGracia, 3 night romance trip, Aug 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Es un lugar listo para descansar en serio con una vista espectacular nos divertimos como niños. Saludos y buen día

    Rodrigo, 1 night trip with friends, Aug 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Tiene lo necesario para descansar y dispone de servicios elementales como restaurante y asistencia para lavandería. Cuenta con albercas y una excelente vista al mar. Dispone de acceso al mar con una vista bastante agradable

    Gabriel, 1 night business trip, Jun 14, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Vamonos de nuevo...!!!

    Super me divertí la verdad esque es un exelente lugar y muy bonito hotel y vista..!!

    Juliette, 1 night trip with friends, Jun 12, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    BUENA VISTA, MUY SUCIO Y ALGO PELIGROSO PARA BAJAR POR LAS ESCALERAS AL IR A LA PEQUEÑA PLAYA, ES MAS ROCA QUE PLAYA, TIENE VARIAS ALBERCAS EN DIFERENTE LUGARES LO CUAL ES BUENO, PERO SI LE FALTA REPARAR E ILUMINAR LOS ESCALONES ESTÁN MUY PELIGROSOS E INESTABLES, NO FUNCIONA EL ELEVADOR PARA PERSONAS CON DISCAPACIDAD, BUENA ATENCIÓN DEL PERSONAL, MUY CARO PARA TODO LO MALO QUE ESTAN ALGUNAS INSTALACIONES.

    3 night romance trip, Dec 30, 2019

    Verified Expedia guest review

  • 6.0.Good

    El lugar es bueno solo que no hay wifi en todas las habitaciones y le falta mantenimiento pero esta agradable

    Héctor, 2 night family trip, Dec 28, 2019

    Verified Hotels.com guest review

See all 48 reviews