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Crown Prince Hotel Surabaya

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Outdoor pool
Outdoor pool
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Crown Prince Hotel Surabaya

Crown Prince Hotel Surabaya

4.0 star property
4-star hotel in Surabaya with spa and outdoor pool

7.6/10 Good

44 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Connecting rooms available
The price is €28
Price available on 30/07/2022
Map
Jl. Basuki Rahmat 123 - 127, Surabaya, East Java, 60271
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free shopping centre shuttle
  • Fitness centre
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 6 meeting rooms
  • Airport shuttle
For families
  • Children's pool
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Surabaya
  • Tunjungan Plaza - 1 min drive
  • BG Junction - 2 min drive
  • Surabaya Plaza Shopping Mall - 6 min drive
  • Submarine Monument (Monumen Kapal Selam) - 12 min drive
  • Grand City Surabaya - 9 min drive
  • Heroic Monument - 11 min drive
  • Surabaya Town Square - 12 min drive
  • Surabaya Zoo - 17 min drive
  • Red Bridge - 14 min drive
  • Galaxy Mall - 18 min drive

Getting around

  • Surabaya (SUB-Juanda) - 39 min drive
  • Surabaya Pasar Turi Station - 12 min drive
  • Surabaya Gubeng Station - 28 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Free shopping centre shuttle
Map

About this property

Crown Prince Hotel Surabaya

Crown Prince Hotel Surabaya offers an airport shuttle (available 24 hours) for IDR 220000 per vehicle one way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Avallon, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge, a fitness centre and a children's pool. Fellow travellers say good things about the pool and central location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 211 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up

Off-site

  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children's pool

Working away

  • Business centre
  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Indonesian

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Alaya Spa.

The spa is open daily.

Dining

Avallon – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 220000 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for IDR 350000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitiser.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property accepts credit cards, debit cards and cash.

Also known as

Crown Prince Hotel Surabaya
Crown Prince Hotel
Crown Prince Surabaya
Crown Prince Hotel Surabaya, Java
Crown Prince Surabaya Surabaya
Crown Prince Hotel Surabaya Hotel
Crown Prince Hotel Surabaya Surabaya
Crown Prince Hotel Surabaya Hotel Surabaya

Frequently asked questions

Overall score and ratings

7.6

Good

7.5/10

Cleanliness

8.0/10

Staff & service

10.0/10

Amenities

7.7/10

Property conditions & facilities
Write a review

10/10 Exceptional

Satria Gentur, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Pleasant stay
Excellent location!
Clemence, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable stay
As usual, always stay here when in Surabaya. Prices are comfortable and room is very clean
Willie, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice stay in Surabaya
Good condition rooms, clean and comfortable. Very good breakfast
Richard, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, best and healthy welcome juice.
Experienced faulty kettle, called receptionist, they immediately replaced the kettle..best breakfast buffet, my family loves the breakfast buffet
farah, 3-night trip
Verified Expedia guest review

8/10 Very good

Comfortable Stay
Location is good with a mega shopping centre nearby
Masanori, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

HOUSEKEEPING
VERY POOR HOUSEKEEPING SERVICE.. NO SOAP, NO TOILET TISSUE, WE HAVE TO BUY OUR OWN, TOWELS ARE GREY COLORED WITH HOLES. WHEN WE NOTIFIED THE HOUSEKEEPING DEPARTMENT, THEY COMPLETELY IGNORED US. WE HAD VERY DISAPPOINTING EXPERIENCE FOR 5 DAYS!
5-night trip
Verified Orbitz guest review

10/10 Exceptional

cuong, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Surabaya
Service poor. Not a good location very noisy Breakfast terrible
Diamantino, 5-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel. Centre of city. Good staff.
Bfast menu can be better. Otherwise a good Hotel located centre to teh city. Excellent pool and rooms were clean and tidy.
Gautam, 1-night trip
Verified Expedia guest review