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All properties in Otaru, Japan
1 room, 2 adults

Smile Hotel Otaru

3-star3 stars
3-5-14 Inaho, Otaru, Hokkaido, 047-0032, Japan

3-star hotel with restaurant, near Otaru Canal
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Good7.2
Location
Great location
Value
Best value for money
Service
Fantastic service
Comfort
More comfort would be nice
445See all 445 Hotels.com reviews
From 205 reviews

TripAdvisor Traveller Rating

Smile Hotel Otaru

from €31
  • Semi double room, (Main building), Smoking (Bed width 120 cm)
  • Semi double room, (Main building), Non-Smoking (Bed width 120 cm)
  • Semi double room, (Annex building), Smoking (Bed width 120 cm)
  • Semi double room, (Annex building), Non-Smoking (Bed width 120cm)
  • Twin Room, (main building), Smoking (Bed Width 100 cm)
  • Twin Room, (main building), Non-Smoking (Bed Width 100 cm)
  • Twin Room, Smoking, Annex Building (Bed Width 120 cm)
  • Twin Room, Non Smoking, Annex Building (Bed Width 120 cm)
  • Double Room, (main building), Smoking (Bed width 140 cm)
  • Double Room, (main building), Non-Smoking (Bed width 140 cm)
  • Triple Room, Smoking (Main Building) (Bed width 100cm)
  • Triple Room, Non-Smoking (Main Building) (Bed width 100cm)
  • Triple Room, (Annex building), Smoking (Bed Width 100cm)
  • Triple Room, (Annex building), Non-Smoking (Bed Width 100 cm)
  • Japanese Tatami room, (main building), Smoking (Futon Width 100 cm)
  • Japanese Tatami room, (main building), Non-Smoking (Futon Width 100 cm)
  • Japanese Tatami room, (Annex building), Smoking (Bed Width 100 cm)
  • Japanese Tatami room, (Annex building), Non-Smoking (Futon Width 100 cm)
  • Shared Dormitory, Non Smoking (Bed Width 120 cm)
  • Dormitory Room Only For Woman, Non-Smoking (Bed Width 120 cm)
  • Two Bunk Beds in Mixed Dormitory Room, Non Smoking

What’s around Smile Hotel Otaru

Top spots nearby

Recommended by this property

  • Otaru Canal (5-minute walk)
  • Otaru Music Box Museum (12-minute walk)
  • Shin Nihonkai Ferry (18-minute walk)
  • Otaru Tenguyama Ropeway (27-minute walk)
  • Otaru Aquarium (41-minute walk)
  • Asarigawa Hot Spring (4.3 mi / 6.9 km)
  • Mount Tengu (6.7 mi / 10.8 km)
  • Kiroro Resort (9.1 mi / 14.6 km)
  • Kokusai Ski Resort (9.7 mi / 15.6 km)

Getting around

  • Sapporo (OKD-Okadama) - 34 min drive
  • Sapporo (CTS-New Chitose) - 65 min drive
  • Sapporo Inaho Station - 20 min drive
  • Sapporo Hoshioki Station - 21 min drive
  • Sapporo Teine Station - 22 min drive

At a glance

Key facts

Hotel size

  • This hotel has 204 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-5:00 AM
  • Check-out time is 10 AM
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive after midnight must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.
Additional fees apply to children 0-12 years old for breakfast. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

WiFi rated fast

  • Great for browsing, email, gaming and videochat

Transport

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee/tea in a common area
Working away
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 2
  • Year Built 1972
  • Elevator/lift
Languages Spoken
  • English
  • Japanese
  • Russian

In the room

Things to enjoy
  • In-room massage available
Stay connected
  • Desk

Special features

Dining

Gabbiano - Onsite bistro.

Smile Hotel Otaru’s small print

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Noise-free guestrooms cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

  • Smile Hotel Otaru
  • Smile Otaru
  • Smile Hotel Otaru Hokkaido

Optional extras

Late check-out can be arranged for an extra charge of JPY 500 (subject to availability)

Self parking costs JPY 1000 per night

Buffet breakfast is offered for an extra charge of JPY 1300 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.2 From 445 reviews

Fair 4.0
The sign board is misleading. Hitel is near to jr stn . We dont comfortable staying coz we couldnt sleep the whole nite n had bad dream. Room is ver small too
Chia, sg2 night romance trip
Exceptional 10.0
awesome stay in SMILE HOTEL
everything from check in and our stay.... FANTASTIC. Front desk greetings with smile on their faces, very accommodating. Thoroughly enjoyed our 3 nights stay. Though breakfast was simple but delicious. We had an option for breakfast, Western or Japanese. all of us during our 3 days stay had Western. They also provide free coffee in the lobby. only set back, during booking - had requested for NON SMOKING ROOM. unfortunately, one room had the cigarette smell. Complained to front desk and they were quick to response and provide air freshner. it does help but it would be good if they could have replaced another room.
myTrip with friends
Very Good 8.0
Good
Perfect local area and normal service.
Phan, jp1 night trip
Very Good 8.0
Great location, comfortable.
A great place to stay near the Otaru JR Station – probably only about a 5 minute walk. The dormitory style rooms are basic, but comfortable. Although the bathroom situation can be a little strange as there's only 1 toilet in one of the setups.
us1 night trip
Good 6.0
The staff is very helpful. Coffee machine is available anytime. Recharging wifi place at reception is very good . The room where we stayed need to be upgraded .sink had clack Mark . Wear and tear are everywhere. Good location .
au2 night romance trip

Smile Hotel Otaru

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