Hotel Four Seasons

Photo gallery for Hotel Four Seasons

Primary image
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Balcony

Overview of Hotel Four Seasons

Hotel Four Seasons

3-star property
3-star hotel in Kingston with 2 outdoor pools and 3 bars/lounges

7.8/10 Good

546 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
18 Ruthven Road, Kingston, Saint Andrew
Main amenities
  • Daily housekeeping
  • Restaurants and 2 poolside bars
  • 3 bars/lounges
  • 2 outdoor pools
  • 24-hour fitness centre
  • Spa tub
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Separate bedroom
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • In New Kingston
  • Bob Marley Museum - 3 min drive

Getting around

  • Kingston (KIN-Norman Manley Intl.) - 29 min drive
  • Ocho Rios (OCJ-Ian Fleming Intl.) - 98 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Tastee - 8 min walk
  • China Garden - 10 min walk
  • Blue Window Restaurant - 13 min walk
  • Sweetwood - 13 min walk
  • The Oasis On The Oxford - 14 min walk

About this property

Hotel Four Seasons

3-star hotel in the heart of New Kingston
Free continental breakfast, a round-trip airport shuttle and 2 poolside bars are just a few of the amenities provided at Hotel Four Seasons. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a garden.
You'll also find perks such as:
  • 2 outdoor pools with sunloungers and pool umbrellas
  • A front desk safe, free newspapers and a porter/bellboy
  • A banquet hall, barbecues and a TV in the lobby
  • A lift, a computer station and tour/ticket information
  • Guest reviews speak highly of the location
Room features
All guest rooms at Hotel Four Seasons have thoughtful touches, such as laptop-compatible safes and air conditioning, as well as amenities, such as complimentary wireless Internet access and complimentary bottled water.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with free toiletries and hairdryers
  • LCD TVs with premium channels
  • Balconies or patios, fridges and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 114 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site parking only available on request

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:30 AM
  • 3 bars/lounges
  • 2 poolside bars
  • Restaurant
  • BBQs
  • Room service (limited hours)

Travelling with children

  • Children stay free

Working away

  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • 2 outdoor pools
  • Hot tub

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance

Languages

  • English

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35.00 per person (one-way)

Parking

  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Four Seasons Kingston
Four Seasons Kingston
Kingston Four Seasons
Four Seasons Kingston Jamaica
Four Seasons Hotel Kingston
Hotel Four Seasons Jamaica/Kingston
Hotel Four Seasons Hotel
Hotel Four Seasons Kingston
Hotel Four Seasons Hotel Kingston

Frequently asked questions

Does Hotel Four Seasons offer free cancellation for a full refund?
Yes, Hotel Four Seasons does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Four Seasons?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Hotel Four Seasons on 1 November 2022 start from €174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Four Seasons?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Four Seasons?
Yes, there are 2 outdoor pools.
Are pets allowed at Hotel Four Seasons?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Hotel Four Seasons?
Yes, an airport shuttle is available. The charge is USD 35.00 per person one-way.
What are the check-in and check-out times at Hotel Four Seasons?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Hotel Four Seasons and nearby?
Hotel Four Seasons has 2 poolside bars, 3 bars and a 24-hour fitness centre, as well as a hot tub and a garden.
Are there restaurants at or near Hotel Four Seasons?
Yes, there's an on-site restaurant. Nearby restaurants include Tastee (8-min walk), China Garden (10-min walk) and Blue Window Restaurant (13-min walk).
Does Hotel Four Seasons have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Four Seasons like?
Hotel Four Seasons is a short 12-minute walk from Emancipation Park and 14 minutes' walk from Devon House. Travellers love the hotel's prime location.

Overall score and ratings

7.8

Good

8.4/10

Cleanliness

8.1/10

Staff & service

7.9/10

Amenities

7.9/10

Property conditions & facilities

7.9/10

Eco-friendliness

8/10 Very good

Excellent Accommodations
Christopher, 5-night trip
Verified Hotels.com guest review

2/10 Poor

The room I was in as no hot water the food at the restaurant was cold and I know it was left over food I was very disappointed and mad about the food.
Joan, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Pamela, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Nothing like I remembered.
The good bits first: The housekeeping staff are amazing! Friendly and informative really willing to help.The WiFi throughout the property is good never lost signal once. Everything else was a no for me. The minute I approached the check in desk I knew things were not going to go well. Booked and duly paid for 2 adults and 2 children, the receptionist promptly looked at my familiy and asked which 2 guests would be checking in? She then tried to take payment again! Only provided us with 2 towels, for 4 people which was not too big a deal as I always take my own.There were however never any pool towels and the loungers should never be touched with bare skin as there were nasty. The pillows were like rocks but the bedding was clean as was the room itself. The free breakfast included was either egg and toast or egg and pancake. That was it! no fruit, no cereal, basically no options. Then we were told by a server with the most sour disposition, that our "kids stay free" and we would need to pay $24 for them to have egg and toast!! I know inflation is high but that's a bit of a joke. The next day we simply gave breakfast a miss. It is sad to see the standard of this place fall so far as it used to be quite good. If you need a place in Kingston to stay I suggest the Rok or the Altamont which has similar price points but are that much better.
Keisha, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

2/10 Poor

Nightmare
Horrible. Wouldn't recommend
Roxanne, 5-night trip
Verified Hotels.com guest review

2/10 Poor

The hetol room i stay in was terrible, there aren't no 24 hour service, they don't pick up the phone when you call... just to say i won't be going back there
Dominique, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable Hotel
My stay at the Four Seasons is always a pleasurable experience. The facilities are super clean and the ambiance is good. Food, service and employees are excellent.
Henry, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

While very clean and neat, there is room for improvement on the quality of bedding.
6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Taaniela, 4-night trip
Verified Hotels.com guest review