Guests
All properties in Key West, Florida, United States of America

Island City House Hotel

3-star hotel with outdoor pool, near Duval Street

  • Free WiFi
From
€246

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Cigar House Queen Suite w/ Poolside Balcony - Balcony
  • Outdoor Pool
Outdoor Pool. Image 1 of 43.
1 / 43Outdoor Pool
411 William Street, Key West, 33040, FL, United States of America
9.4.Exceptional.
  • Great location and comfortable rooms. Enjoyed the balcony in our room.

    Oct 15, 2021

  • The rooms were clean and the linens and towels changed daily. The property is beautiful…

    Sep 23, 2021

See all 377 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Quiet
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Kitchen
  • Air Conditioning

Property highlights

Main amenities

  • 24 guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Sauna

For families

  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Full-sized refrigerator/freezer
  • Private bathroom

What’s around

  • In Key West Historic District
  • Duval Street - 3 min walk
  • Mallory Square - 14 min walk
  • Southernmost Point - 22 min walk
  • Smathers Beach - 44 min walk
  • Ernest Hemingway Home and Museum - 14 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Island City House Queen Suite
  • Arch House Garden View Studio w/ Balcony
  • Arch House Studio Suite Street
  • Island City House Queen Suite w/ Porch
  • Cigar House Queen Suite w/ Poolside Balcony
  • Cigar House King Suite w/ Poolside porch
  • Arch House 2 Bedroom Suite
  • Island City House 2 Bedroom Suite w/ Porch
  • Island City House King

What’s around

Landmarks

  • In Key West Historic District
  • Duval Street - 3 min walk
  • Mallory Square - 14 min walk
  • Southernmost Point - 22 min walk
  • Smathers Beach - 44 min walk
  • Ernest Hemingway Home and Museum - 14 min walk
  • South Beach - 19 min walk
  • Fort Zachary Taylor Historic State Park - 21 min walk
  • Higgs Beach - 23 min walk
  • Nancy Forrester's Secret Garden - 4 min walk
  • Schooner Western Union - 4 min walk

Getting around

  • Key West Intl. Airport (EYW) - 7 min drive
map
See on map
411 William Street, Key West, 33040, FL, United States of America

At a glance

Hotel size

  • This hotel has 24 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-7:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests are asked to contact the property at least 24 hours in advance for after hours check-in instructions.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Free offsite parking nearby
*See fees & policies for additional details or extra charges

In the hotel

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Bicycle rentals on site
  • Ecotours nearby
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkeling nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 3
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Things to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted.

Also known as

  • City House Hotel
  • Island City House Key West
  • Island City Key West
  • Island City House Hotel Hotel
  • Island City House Hotel Key West
  • Island City House Hotel Hotel Key West
  • City Island Hotel
  • City Island House
  • Hotel City House
  • Hotel Island City
  • Island City Hotel
  • Island City House
  • Island City House Hotel
  • Island City House Hotel Key West

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Island City House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 7:00 PM. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Pepe’s (3-min walk), Harpoon Harry's (4-min walk), and Cafe Marquesa (4-min walk).
  • Have fun with nearby activities like boat tours and snorkeling, and practice your swing on the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a garden.
9.4.Exceptional.
  • 6.0.Good

    for the price the accommodations should have been spotless and impeccable. wasnt in the room for half and hour and saw 2 cockroaches that i killed. Towels in bathroom need to be replaced, they are almost too thin to absorb water....really worn out

    2 night trip, Aug 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great vacation…

    Pleasantly surprised by the whole experience. The staff was very professional and provided much information about the area. Bert the cat was a big hit.

    Donald, 3 night trip, Aug 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beat all expectations

    We loved everything about this place. The staff was super accommodating, grounds were clean and well kept, and the location was perfect.

    ryan, 3 night trip with friends, Aug 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everyone was so nice and the property was beautiful! Oasis like and close to everything!!!

    Abigail, 3 night trip, Aug 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Claudia

    Amazing trip w the family. Great location very clean and gorgeous lush gardens. Would stay again.

    claudia, 3 night family trip, Jul 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Our room (#19 on the 2nd floor) had an Old Florida charm-painted wood/antique pictures and included a bedroom with a king and a living area with a sofa sleeper (which we utilized). In the living area was a small kitchen with a stove, sink, microwave, and full-size fridge. A small table allowed me to set up my laptop. There was no continental breakfast, but the hotel provided a $5 coupon for each guest to use at the Old Town Bakery down the block. As far as housekeeping, we opted for a daily walk-through, where towels and toiletries were replaced, and garbage/recycling was emptied. The pool was close (actually on the grounds of the Cigar House), and was refreshing on hot afternoons. I took my two twenty-something children, and the room was quite adequate for 3 adults. I'd stay at the Island City House again.

    4 night family trip, Jul 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We had a nice family vacation and enjoyed how it didn’t feel like just another hotel room.

    4 night family trip, Jul 12, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Staff was great! Bed very comfy and loved the water /Snacks refill! But the couch wAs not the most comfortable But we didn’t come to stay inside either but because we had hurricane weather we had to stay in room for the day! Will definitely be back

    4 night family trip, Jul 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic stay with family

    Wonderful stay! We loved this hotel, especially the garden area. We felt like we were on vacation. Our 3 year old son loved it as well. The buildings are well-maintained, extremely clean and the staff, especially the manager, is lovely. We took the ferry and it was a short walk from where we disembarked. Highly recommend.

    3 night family trip, Jul 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location. Could walk everywhere.

    3 night romance trip, Jun 25, 2021

    Verified Expedia guest review

See all 377 reviews