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Neptune Mara Rianta Luxury Camp - All Inclusive

5.0 star property
Riverfront property in Maasai Mara with spa and safari

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Neptune Mara Rianta Luxury Camp - All Inclusive

Photo gallery for Neptune Mara Rianta Luxury Camp - All Inclusive

Children’s play area – outdoor
Exterior
In-room safe, desk, free cots/infant beds, bed sheets
Lobby sitting area
Property amenity

Overview of Neptune Mara Rianta Luxury Camp - All Inclusive

9.6

Exceptional

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Free breakfast
  • Free parking
  • Spa
Map
Cismara koiyaki Dagurugurueiti, Maasai Mara
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free supervised childcare
  • Room service
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Library
  • Front desk safe
Feel at home
  • Free cots/infant beds
  • Supervised childcare (free)
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Luxury Tent

In-room safe, desk, free cots/infant beds, bed sheets

Luxury Tent

  • 85 sq m
  • River view
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

About this area

What's nearby

  • Maasai Mara National Reserve - 60 min drive

Getting around

  • Maasai Mara (HKR-Mara North) - 28 min drive
  • Maasai Mara (KTJ-Kichwa Tembo) - 68 min drive
  • Maasai Mara (ANA-Angama Mara) - 74 min drive
  • Maasai Mara (MDR-Musiara Airstrip) - 87 min drive
  • Maasai Mara (OLG-Olare Airstrip) - 95 min drive
  • Maasai Mara (MRE-Mara Serena) - 101 min drive
  • Maasai Mara (OLX-Olkiombo) - 127 min drive
  • Maasai Mara (OSJ-Ol Seki Airstrip) - 153 min drive

About this property

Neptune Mara Rianta Luxury Camp - All Inclusive

A great choice for a stay in Maasai Mara, Neptune Mara Rianta Luxury Camp - All Inclusive is only 4.4 mi (7 km) from the airport. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials or body scrubs. An outdoor pool, a bar/lounge and a snack bar/deli are other highlights at this luxurious property.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals and snacks included
Room service during certain hours

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, French, German, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free secured on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free supervised childcare/activities

What to do

  • Ecotours
  • Safari

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible parking

Room amenities

Home comfort

  • Dressing gowns and slippers

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Earth and Rain has massage/treatment rooms. Services include deep-tissue massages, facials, body scrubs and body treatments.

Dining

The Accacia Dining Room – On-site restaurant.
The Zebra Bar & Lounge – On-site bar. Open daily.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Neptune Mara Rianta Luxury Camp All Inclusive Masai Mara
Neptune Mara Rianta Luxury Camp All Inclusive
Neptune Mara Rianta Luxury Camp - All Inclusive Maasai Mara

Frequently asked questions

Does Neptune Mara Rianta Luxury Camp - All Inclusive offer free cancellation for a full refund?
Yes, Neptune Mara Rianta Luxury Camp - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Neptune Mara Rianta Luxury Camp - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Neptune Mara Rianta Luxury Camp - All Inclusive?
Yes, there's an outdoor pool.
Are pets allowed at Neptune Mara Rianta Luxury Camp - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Neptune Mara Rianta Luxury Camp - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Neptune Mara Rianta Luxury Camp - All Inclusive?
You can check in from 2:00 PM - 8:00 PM. Check-out time is noon.
What is there to do at Neptune Mara Rianta Luxury Camp - All Inclusive and nearby?
On-site recreation at Neptune Mara Rianta Luxury Camp - All Inclusive includes ecotours, game viewing and a wildlife and game drive. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Neptune Mara Rianta Luxury Camp - All Inclusive also has spa services and a garden.
Are there restaurants at or near Neptune Mara Rianta Luxury Camp - All Inclusive?
Yes, there's an on-site restaurant, The Accacia Dining Room.
Does Neptune Mara Rianta Luxury Camp - All Inclusive have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Neptune Mara Rianta Luxury Camp - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Neptune Mara Rianta Luxury Camp - All Inclusive like?
Neptune Mara Rianta Luxury Camp - All Inclusive is located by the river, a short 3-minute walk from Mara River.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Best place to be arround masai Mara. Their location, service and food is a A . People there are so loving and caring. Best luxury tent experience. Will definitely visit again. Highly recommended.
ASADUZ, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

One of the best places to stay in Masai Mara.. Top notch service from the entire staff!!!!!!!!. Peter our guide(& the trainee Collins) we’re simply outstanding, Peter’s knowledge on the local game is phenomenal. He was spot on getting us to multiple places and on time. Watching the Hyena hunt a Topi was the highlight of the trip(though I’ll have to admit watching it die and eaten alive was very tough) Now the second most important person we want to name is Julius the COOK. He is a fantastic and super nice guy cooking us a lot of options(Indian food) what we asked and wanted. Hats off to Julius!!!! Kelvin and Kevin took care of our food and drinks served on time. These guys made sure we weren’t waiting at all and made sure we were well fed and drunk well 🙂!! Moses our butler!!! Wow he is so meticulous in taking care of tent, laundry and early morning beverages!!! Now last but not least.. Linda, Sharon and Stacey took care of our budget and other options.. In a nutshell great place to stay and unwind!!! One small kink in the armory was the power/electric issues. If that was not there I would have given a 7/5!!!
Krishnakumar, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing 5 star camp. Awesome location & views, delicious 5 course meals, fantastic staff including the tour guide. Quality bevarage selection.
Ronald, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

This hotel is paradise! The staff are kind, generous and available around the clock. Our safari guide Daniel was the best in Africa - he found baby lion cubs, two leopards (usually elusive), baby elephants, baby giraffes, hippos out of the water, and exotic birds - and was very knowledgeable about the land and animals. The food was delicious, especially the soups, with great vegetarian options and very accommodating to food allergies. The tent is pristine with free laundry services and lovely wake up calls with tea coffee and juice in bed. Free transfer to the MNC airstrip as well. At first glance it may seem expensive, but it’s totally worth it and given the top notch service and intimate setting, it’s certainly great value for money! We can’t wait to visit again and loved every minute of this perfect place.
Lauren, 3-night family trip
Verified Expedia guest review

6/10 Good

Underwhelming for the price one has to pay. Conservancy roads in a pathetic state. Hot water runs out. The food is not great.. except the pasta.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Exceptional Camp in a Beautiful Location
Everything about this camp was exceptional from the professional well trained staff to the most perfect location. Even though it rained throughout most of our staff that didn't take away from the lovely views of the hippos talking while lounging in the river just outside our tent or our amazing game drives. The entire staff couldn't have been nicer and most helpful, only our stay was too short. Will certainly be returning very soon! Asante Sana
Linda M, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Luxus-Lodge am Hippo-Pool
Wir hatten einen wunderbaren Familienurlaub in der Neptune Rianta Lodge. Die Zelte sind traumhaft - geräumig und luxuriös. Das personal ist freundlich und professionell, das Essen ist sehr gut. Der Blick auf den Mara-River mit den Nilpferden unbezahlbar. Bis zum Gate der Game Reserve sind es ca. 40 Minuten Fahrt. Das einzige, was uns nicht gefallen hat, war, dass unser Safari-Guide nicht mit uns Essen durfte ohne einen saftigen Aufpreis bezahlen zu müssen.
Florian Pascal, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding
We stayed for two nights, we had such a wonderful time. It started already with the transport from the airstrip, it was a real safaritour on the way to the hotel. Ben driving and guiding! Lunch in the garden at arrival with so many Hippos as neighbours was really something amazing. Big luxury tent with all you need, including a wake up with tea or coffee! Then to the breakfast. Outstanding service from the whole team but especially from Sharon, Ben, Robert and Elphas. They made our stay unforgettable. Great food and the location at Mara River with all the Hippos, gave us so great memories. We would love to come back.
Gunnar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Das Neptune Camp ist sehr zu empfehlen. Wir hatten Zelt Nr. 9 und hatten einen fantastischen Blick auf den Mara River und konnten die Nilpferde aus der Dusche oder vom Bett aus beobachten. Das Zelt ist sehr großzügig und schön eingerichtet. Vor dem Zelt gibt es eine Veranda, auf der man verweilen kann. Jedes Zelt hat einen Butler, der sich um alle Belange kümmert. Für die Nacht verschließt er das Zelt und bereitet es für die Nacht vor. Insgesamt waren alle Mitarbeiter überaus freundlich. Der Service war perfekt - es fehlte an nichts:) Wichtig zu wissen ist, dass es morgens und abends recht kühl werden kann. Daher würde ich einen Pyjama und morgens für die Game Drives warme Sachen bzw. einen Zwiebellook empfehlen. Ich hatte vorher oft gelesen, dass es kühl werden kann aber dies etwas unterschätzt. Ich hatte immer ein T-Shirt, einen Pullover und eine Teddyjacke an & habe dennoch gefroren. Die Game Drives sind nicht inklusive. Die Unterkunft organisiert diese jedoch. Wir hatten an allen Tagen Game Drives und waren immer nur zu zweit im Auto. Das fanden wir sehr angenehm. Die beiden Fahrer waren witzig und sehr nett. Sie haben uns viel über die einzelnen Tiere erzählt. Die beiden kann ich absolut weiter empfehlen. Das Essen war ok und damit tatsächlich einer der wenigen Aspekte, die verbesserungswürdig sind. Das Frühstück ist gut, das Mittagessen und Abendessen geschmacklich ausbaufähig. Ich würde dennoch immer wieder in das Camp fahren und dies weiterempfehlen.
Mareen, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mémorable
Séjour merveilleux. Aux petits soins dès notre arrivée au camp. Service parfait. Le déjeuner en compagnie des hippopotames. Très dur de repartir
Chantal, 5-night family trip
Verified Hotels.com guest review