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All properties in Hoi An, Quang Nam (province), Vietnam
1 room, 2 adults

Hotel Royal Hoi An - MGallery

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Dry cleaning/laundry service
39 Dao Duy Tu Street, Hoi An, Quang Nam, Vietnam

Luxury hotel with 2 restaurants, near Hoi An Ancient Town
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • This hotel was amazing. The room was really clean and well designed with a fantastic…Mar 3, 2020
  • Gorgeous property in the perfect location. Close to markets but far enough away that…Jan 29, 2020

Hotel Royal Hoi An - MGallery

  • Deluxe Room, 1 King Bed (Royal)
  • Deluxe Room, 2 Twin Beds (Grand)
  • Deluxe Room, 1 King Bed (Grand)
  • Deluxe Room, 2 Twin Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds (Royal)

What’s around Hotel Royal Hoi An - MGallery

Landmarks

  • Heart of Hoi An
  • Hoi An Ancient Town - 5 min walk
  • Hoi An Night Market - 6 min walk
  • Riverside Hoi An - 1 min walk
  • Chua Cau - 8 min walk
  • Hoi An Market - 15 min walk
  • Song Hoai Square - 4 min walk
  • The Old House of Phun Hung - 6 min walk

Getting around

  • Da Nang Intl. Airport (DAD) - 52 min drive
  • Da Nang Station - 29 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 187 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Snack bar/deli
  • 24-hour room service
  • Barbecue grills
Things to do
  • Number of outdoor pools - 2
  • Pool sun loungers
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Free bicycles on site
  • Hiking/biking trails on site
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2014
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples. Services include Swedish massages, Thai massages, facials, and body wraps.

Dining

Faifo Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Wa Ka Ku - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

River Bar - This bar overlooks the pool. Open daily.

The Deck - This rooftop bar is located by the pool. Open daily.

The Attic - Onsite lobby lounge. Open select days.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Hotel Royal Hoi An - MGallery’s small print

Also known as

  • Hotel Royal Hoi Mgallery Collection Hoi An
  • Royal Hoi An Mgallery Hoi An
  • Hotel Royal Hoi An - MGallery Hotel
  • Hotel Royal Hoi An - MGallery Hoi An
  • Hotel Royal Hoi An - MGallery Hotel Hoi An
  • Hotel Royal Hoi Mgallery Collection
  • Royal Hoi Mgallery Collection Hoi An
  • Royal Hoi Mgallery Collection
  • Hotel Royal Hoi MGallery Sofitel Hoi An
  • Hotel Royal Hoi MGallery Sofitel
  • Royal Hoi MGallery Sofitel Hoi An
  • Royal Hoi MGallery Sofitel
  • Hotel Royal Hoi An Mgallery Collection

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Rollaway beds are available for VND 1340000.0 per night

Buffet breakfast is offered for an extra charge of VND 536000 for adults and VND 536000 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 693000 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Royal Hoi An - MGallery

  • Does Hotel Royal Hoi An - MGallery offer free cancellation for a full refund?
    Yes, Hotel Royal Hoi An - MGallery does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Royal Hoi An - MGallery?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at Hotel Royal Hoi An - MGallery?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at Hotel Royal Hoi An - MGallery?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Royal Hoi An - MGallery?
    You can check in from 2 PM - midnight. Check-out time is noon. Express check-out is available.
  • Are there restaurants at or near Hotel Royal Hoi An - MGallery?
    Yes, there are 2 onsite restaurants, featuring international cuisine, pool views, and poolside dining. Nearby restaurants include pho viet 46 (5-min walk), Quán Chay Nhân Duyên Vegan (5-min walk), and Cabanon (5-min walk).
  • Is airport shuttle service offered by Hotel Royal Hoi An - MGallery?
    Yes, an airport shuttle is available. The charge is VND 693000 per vehicle one-way.
  • What is there to do at Hotel Royal Hoi An - MGallery and nearby?
    Have fun with onsite activities like cycling and hiking. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 poolside bars and 4 bars. Hotel Royal Hoi An - MGallery also has a sauna and a steam room.

Recent reviews

Superb 9.2 From 342 reviews

Fair 4.0
Service needs big improvements
Unfortunately I was unlucky to arrive on Chinese NYE so I couldn’t get a airport transfer, rushed through at check in, staff walk into room without awaiting opening or even an OK. Also got a terrible room on low floor so extremely loud all day/night/morning. Service was not great. Cancelled my stay and checked out the day after. Will not be back.
vn1 night family trip
Exceptional 10.0
4 nights' stay with family
It was only a short walk to the Old Town making it quiet and yet convenient. It was easy using the Grab application to have food delivered from the Old Town after a day's sightseeing. Food at the Faifo restaurant (breakfast ams dinner) is good. The staff are friendly. However, i noted two things during my stay. 1. I forgot to deposit my son's used diaper (no solid waste) in the trash and left it on the bed. I came back and the used diaper was covered up by the quilt. Granted it was white in colour, there were some lightly coloured cartoon characters on it. Housekeeping missed it and took the tips too! 2. I dropped by the children play area at the recreation centre. There was a big dead spider on a bright yellow sponge mat at the corner. It looks like it had not been cleaned up in a while. On the whole, despite the hiccups, it has been an enjoyable stay as always at MGallery properties.
Dennis, gb4 night family trip
Exceptional 10.0
Very good............. nothing more to comment. All god
au1 night romance trip
Exceptional 10.0
The staffs were very friendly and kind. The food was ok but I like the atmosphere.
Sophia, ca2 night family trip
Exceptional 10.0
The room and view were absolutely lovely as was the hotel. The location was perfect for exploring Hoi An. Staff were very friendly and helpful with all our needs. Highly recommended.
Rick, sg2 night trip
Exceptional 10.0
Hotel is approx. 5-mins walk away from the Old Town. Good location. All of the hotel staff service and attitude were exceptional. They are always ready to help the guest if required. Will like to commend one of their staff, Li, she gone the extra mile by contacting the local travel agency and assisted us in making the payment.
sg3 night family trip
Good 6.0
Close to the attraction places. Walking distance and close to the river
au3 night romance trip
Exceptional 10.0
Fantastic service !!! . Special mention to Ms Quynh and Ms Mandy for their exceptional personal services always so helpful.
LeeGuanHuat, sg5 night romance trip
Exceptional 10.0
5 star all the way. Very clean, attentive polite staff, perfectly placed for a 3 minute walk to old town. Happy hour and pool are a great place to unwind after a long day. Restaurants are great and breakfast all you could ever want. Free bicycles, you must try, hotel cars for transportation to area and airport, surcharge, all amenities included. Highly highly recommend my 3rd stay in this hotel.
us6 night family trip
Exceptional 10.0
Big rooms, great breakfast
Roy, il3 night romance trip

Hotel Royal Hoi An - MGallery