6/10 Good
21 March 2023
Rain Rain go away…. Not inside no not inside!
I love the hotel. The staff was amazing. However, when I got back to my room, the rain outside was raining into my window. Water was pouring in from the top left and all down the left side of the window as I looked outside. Water was running into the AC unit under the window. I called down and was able to get more towels from the front desk clerk so I could clean up the water mess. My family works in construction so I notice more than some people might. There was paint leaking and mold growing under and around the paint I. The top and on the left side. There was also black mold showing through the caulking on the bathtub. Abate the black mold, seal windows with appropriate caulking or Flexseal clear, repaint inside around window and abate the black mold in the bathtub. Those are easy enough to repair. However I do realize that my room isn’t the only room that needs repair. It is costly. Without repairs being made, the dripping/pouring water could have shorted out the A/C heater unit. If I lived closer, I would come and repair Room 206 where I stayed. One desk clerk and lobby full of people. She did a great job, on March 16th and tried to be efficient and quick with everyone. She apologized for the leaks in my room and gave me the two towels. I assured her that I could clean up the water mess by myself since she was swamped.
Lisa
Lisa, 1-night family trip
Verified Hotels.com guest review