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View all photos for Superior Suite

Superior Suite

Superior Suite

  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Room

Royal Room

Royal Room

  • 93 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Double Room

Family Double Room | Living area

Family Double Room

  • 69 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Pool View

Deluxe King Pool View

Deluxe King Pool View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Sea view

Deluxe King Sea view

Deluxe King Sea view

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Pool View

Deluxe Twin Pool View

Deluxe Twin Pool View

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Twin Sea view

Deluxe Twin Sea view

Deluxe Twin Sea view

  • 32 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 65 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

At a glance

Hotel size

  • 74 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 6:00 AM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The check-in location differs from the property location; to check in, go to Serendipity Beach Street (502),​Krong Preah Sihanouk Cambodia
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site extended parking
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Access to nearby indoor pool

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Pillow-top mattress
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Reviews

7.2

Good

7.4/10

Cleanliness

7.2/10

Staff & service

10.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

john, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Ung, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good stay
Its a very good hotel. Nice staff. Exelent breakfast. Also a good location, but because of roadwork,very hard to get there. But it going to improve
Kjell-Martin, 3-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

4/10 Fair

Chinese hotel with cigarette smell and bad service
Aside from the reception, all other staff speaks literally ZERO English. Not even words such as milk or sugar. They are unappologetic about this and sometimes even walk away from you and refuse to use a phone translator! The room I booked was a non-smoking room but had a a smoke smell. Smoke smell is present even in the restaurant on 8th floor. There is only one elevator for the whole hotel. The hotel is completely adapted to Chinese tourists, including all labels and food choices. Don't book if you're not Chinese.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Hideki, 2-night business trip
Verified Hotels.com guest review

6/10 Good

I was disappointed by this hotel. On our two week trip we’ve stayed in many 3 star hotels in Cambodia and Vietnam. This was by far the worst and also by far the most expensive. Not worth the money unfortunately. The staff were not attentive, the bathroom was a it of a nightmare. It was a very small tube shape and the shower door didn’t close so water would spray out everywhere. If you’re lucky enough to get a room on ocean side the view from the balcony is nice. The location is good. The breakfast is good. The beds weren’t terrible but again the bathroom really distracted from the rest of the room. I wouldn’t recommend this hotel for the price.
1-night trip
Verified Wotif guest review

2/10 Poor

Tired and dated
Dated and tired Hotel in a convenient area. Hard beds, language barrier with staff, building works and loud music all around. Would not price this at $75 a night. Very shabby. Basic breakfast. Do not recommend.
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

A good Choice
I enjoyed my stay here. Nice spacious and well designed room on the 5th floor with a lovely view of the sea and islands. Walking distance to restaurants, pubs and the beach. Nice breakfast for both Western and Asian tastes. The only problem I found was a slow lift and NO LAUNDRY SERVICE. Why do they put a laundry basket in the room with no laundry service?
G, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Good Hotel in Great Location
Good hotel in an excellent location, right next to the main pier.
Verified Hotels.com guest review