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All properties in Veracruz, Veracruz, Mexico
1 room, 2 adults

DoubleTree by Hilton Hotel Veracruz

3.5-star3.5 stars
Blvd. Manuel Avila Camacho 707, Col. Flores Magón, Veracruz, VER, 91900, Mexico

3.5-star hotel with outdoor pool, near Veracruz Aquarium
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • It was clean and had a nice view, close to everything!Nov 6, 2020
  • Excelente hotel recientemente adquirido por la cadena Hilton. Las habitaciones se…Sep 12, 2020

DoubleTree by Hilton Hotel Veracruz

from €44
  • Room, 2 Double Beds, Non Smoking (Interior View)
  • Standard Room, 2 Queen Beds, Non Smoking, Beach View
  • Studio Suite, 1 King Bed, Non Smoking, Beach View
  • Room, 1 King Bed, Non Smoking (Interior View)
  • Room, 1 King Bed, Non Smoking, Beach View
  • Junior Suite, 1 King Bed, Non Smoking, Beach View
  • Studio Suite, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, Beach View
  • Junior Suite, 2 Queen Beds, Non Smoking, Beach View
  • Room, 1 Queen Bed, Non Smoking, Beach View
  • Room, 1 Double Bed, Accessible, Non Smoking (Beach View)

What’s around DoubleTree by Hilton Hotel Veracruz

Landmarks

  • In Malecon
  • Veracruz Aquarium - 12 min walk
  • Veracruz Harbour - 16 min walk
  • Zocalo - 23 min walk
  • Veracruz Cathedral - 22 min walk
  • Plaza Las Americas Shopping Mall - 4.4 mi / 7 km
  • World Trade Center Veracruz - 4.6 mi / 7.4 km
  • Mocambo Beach - 4.9 mi / 7.9 km

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 30 min drive
  • Veracruz Central Station - 27 min walk

At a glance

Key facts

Hotel size

  • This hotel has 155 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Onsite parking limited

  • Electric vehicle charging point on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Health club
Working away
  • Business center
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 484
  • Conference space size (meters) - 45
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1993
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Enxebre - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

DoubleTree by Hilton Hotel Veracruz’s small print

Also known as

  • DoubleTree Hilton Veracruz
  • Hotel Novo Mar Veracruz
  • Novo Mar
  • Novo Mar Veracruz
  • Doubletree By Hilton Veracruz
  • DoubleTree by Hilton Hotel Veracruz Hotel
  • DoubleTree by Hilton Hotel Veracruz Veracruz
  • DoubleTree by Hilton Hotel Veracruz Hotel Veracruz

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows cleaning and disinfection practices of CleanStay (Hilton) guidelines.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Late check-out can be arranged for an extra charge of MXN 600.00 (subject to availability)

Buffet breakfast is offered for an extra charge of MXN 150.00 for adults and MXN 115.00 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for DoubleTree by Hilton Hotel Veracruz

  • Does DoubleTree by Hilton Hotel Veracruz offer free cancellation for a full refund?
    Yes, DoubleTree by Hilton Hotel Veracruz does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel Veracruz?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at DoubleTree by Hilton Hotel Veracruz?
    Yes, there's free self and valet parking. Parking spots may be limited. Electric vehicle charging is available.
  • Is there a pool at DoubleTree by Hilton Hotel Veracruz?
    Yes, there's an outdoor pool.
  • Are pets allowed at DoubleTree by Hilton Hotel Veracruz?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at DoubleTree by Hilton Hotel Veracruz?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of MXN 600.00 (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near DoubleTree by Hilton Hotel Veracruz?
    Yes, Enxebre offers international cuisine and ocean views. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Antojitos veracruzanos lolita (7-min walk), Fussion Restaurante&taller (7-min walk), and Palapa Perea (8-min walk).
  • What is there to do near DoubleTree by Hilton Hotel Veracruz?
    Recommended spots to visit include Veracruz Aquarium (12-min walk) and Veracruz Harbour (0.8 mi), along with Veracruz Cathedral (1.1 mi) and Zocalo (1.2 mi).

Recent reviews

Fabulous 8.8 From 289 reviews

Exceptional 10.0
Excellent hotel and great customer services. Very clean
SMarrero, us7 night family trip
Very Good 8.0
Me encanto la comida,el bar me atendio de maravilla
us3 night family trip
Exceptional 10.0
Staff was very friendly and helpful, the room was nice
Sergio, us4 night family trip
Very Good 8.0
Installations were amazing. Staff is not that kind kind of rude need to improve that
us2 night family trip
Fair 4.0
Very disapointing for a Hilton Hotel, dirty, old building with old furniture and poor service. I found two cockroachs in my room, a woman gave me an apology but they didn´t gave me any compliment or even a benefit for the bad moment. I also check behind and under the bed and it was all dirty, so we move to another hotel after two nights. Not worth it, will never come back!!
Ana, us2 night family trip
Exceptional 10.0
Nice enjoyable stay.
Our stay at the Double Tree Veracruz was very enjoyable. The hotel is clean and within walking distance to many restaurants. The hotel room is a good size and very comfortable. The location across the street from the beach was lovely. It was a quick 15 min walk to the centre of town and other attractions. I would recommend the hotel and would stay there again.
Diane F, mx1 night trip
Exceptional 10.0
Was a good location and the prestige of the hotel, the only thing that I didn't like , was the bad sheets were dirty and i had to ask them to change like I said before was the only issue that I found.
us2 night trip
Very Good 8.0
Pool needs updating and jacuzzi was not working. Loud A/C.
us1 night family trip
Very Good 8.0
Nice hotel. Good location and view. Will return in future
gb1 night family trip
Exceptional 10.0
Very good hotel
Very nice room, friendly staff, lively events and promotions. Clean. Pool and gym were great. Beach front property
Andre, us1 night trip

DoubleTree by Hilton Hotel Veracruz