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U Hotel Penang

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Exterior
Regular Twin (Luna) | In-room safe, desk, free WiFi, bed sheets
Deluxe King (Saturn) | In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
Regular Twin (Luna) | In-room safe, desk, free WiFi, bed sheets

Overview of U Hotel Penang

U Hotel Penang

3-star property
3-star hotel in Gelugor

8.2/10 Very good

256 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
Map
676, Jalan Sungai Dua, George Town, Penang, 11700

Room options

About this area

What's nearby

  • In Gelugor
  • Queensbay Mall - 6 min drive
  • KOMTAR - 14 min drive
  • Penang Hill - 25 min drive
  • Gurney Drive - 20 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 17 min drive
  • Penang Sentral - 23 min drive

Restaurants

  • New York Pizza - 2 min walk
  • Plus 2 Restaurant - 3 min walk
  • Tea-Tac-Toe - 3 min walk
  • Maxim Dim Sum - 6 min walk
  • 43 Cafe - 10 min walk

About this property

U Hotel Penang

U Hotel Penang is a great choice for a stay in George Town. Free perks include WiFi and self-parking. The convenient parking and helpful staff get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 128 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until 11 PM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower only
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

More

  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: MYR 200 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

Also known as

U Hotel Penang
U Penang
U Hotel Penang Bayan Lepas
U Hotel Penang Hotel
U Hotel Penang George Town
U Hotel Penang Hotel George Town

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at U Hotel Penang?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at U Hotel Penang?
As of 31 January 2023, prices found for a 1-night stay for 2 adults at U Hotel Penang on 1 February 2023 start from €39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at U Hotel Penang?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at U Hotel Penang?
Yes, there's free self parking.
What are the check-in and check-out times at U Hotel Penang?
You can check in from 3 PM - 11 PM. Check-out time is noon. Express check-in is available.
Are there restaurants at or near U Hotel Penang?
Yes. Nearby restaurants include Tea-Tac-Toe (3-min walk), Maxim Dim Sum (6-min walk) and 43 Cafe (10-min walk).
What's the area around U Hotel Penang like?
U Hotel Penang is in Gelugor, a short 3-minute walk from University of Science-Malaysia. Travellers recommend the hotel for its walkable location.

Reviews

8.2

Very good

8.6/10

Cleanliness

8.3/10

Staff & service

8.2/10

Amenities

8.1/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Good

Worst staff
The rooms are too small. The staff are very rude and they dont want to communicate or give feedback. They are the worst.
Raidha, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Victor, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

a good option for budget stay.
LEE WEI, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Loan, 2-night trip
Verified Hotels.com guest review

6/10 Good

Their is too much humidity in the room
Ali, 2-night family trip
Verified Expedia guest review

8/10 Very good

Always a great location to stay in Penang. Convenient location that's between the George Town and industrial area. Plenty to eat around the area and short drive to Queensbay Mall.
Wei Ming, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Koshni, 2-night trip
Verified Expedia guest review

4/10 Fair

check in and 1st impression on room condition
the room was not cleaned properly. debris was not cleaned. "unwanted stain" on the toilet bowl. cleaning job was not done. when checked in, my info was not received by the hotel. but the staff was very helpful and dedicated to rectify the issue.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Tat Min, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bobby, 1-night trip
Verified Hotels.com guest review