Natron Palace Hotel

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Individually furnished, desk, laptop workspace, free WiFi
View from room
View from room
Individually furnished, desk, laptop workspace, free WiFi

Overview of Natron Palace Hotel

Natron Palace Hotel

2.0 star property
Arusha hotel with restaurant and bar/lounge

6.2/10 Good

15 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
Livingstone Street, Arusha, 15473
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour room service
  • Conference centre
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • ATM/banking services
For families
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Arusha Clock Tower - 2 min drive
  • Njiro Complex - 7 min drive
  • Arusha National Park - 72 min drive

Getting around

  • Arusha (ARK) - 27 min drive
  • Kilimanjaro (JRO-Kilimanjaro Intl.) - 77 min drive
  • Airport shuttle (surcharge)

About this property

Natron Palace Hotel

Natron Palace Hotel offers an airport shuttle (available 24 hours) for USD 50 per vehicle one way. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms


  • Check-in time from 11:00 AM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking


  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 5 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Business centre
  • Meeting room
  • Conference centre


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace


  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Low-height worktop and sink
  • Roll-in shower
  • Well-lit path to entrance

Languages spoken

  • English
  • French
  • Swahili

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Fan
  • Bathrobes and slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water


  • Daily housekeeping

Special features


On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).


Noise-free guestrooms cannot be guaranteed.

This property accepts credit cards.

Also known as

Natron Palace Hotel Arusha
Natron Palace Hotel
Natron Palace Arusha
Natron Palace
Natron Palace Hotel Hotel
Natron Palace Hotel Arusha
Natron Palace Hotel Hotel Arusha

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

The hotel is situated in the city centre, just next to the bus station and close to the central market area. It is very clean and staff is friendly. The rooms affordable and comfortable. The breakfast is delicious. Best value for money in Arusha. Be aware that internet password is changed every day. In conclusion, very happy with my stay in this hotel and that is why second time decided to stay here.
Aleksandar, 1-night trip
Verified guest review

8/10 Very good

1-night trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

6/10 Good

Fair overall but needs bathroom curtains
Service is good. But it's next to a high rise which have a very good view of you using toilet, shower.
2-night trip
Verified guest review

8/10 Very good

A decent, budget hotel.
A decent, budget hotel in a central location. It has a good bar and restaurant. The breakfast is of good quality. with a
Mr D A, 1-night family trip
Verified guest review

8/10 Very good

Nice to stay there
It was good to stay in this hotel. Good location and hospitality.
satish, 1-night trip
Verified Expedia guest review

2/10 Poor

Not worth the money
Some of the staff were nice,others not so much .the room was not clean enough. The bathroom had no shower curtain and as a result the whole place got wet when I took a bath. Pillows were stained and filthy. No aircondition or fan and as a result a standing fan was requested. Window Net in the room was torn.
Verified Expedia guest review

4/10 Fair

When we arrived : no booking and they said that we didn't pay despite our booking voucher ! They were not aware that we can book through and it was a problem even for the manager. We had to insist to get our room (fully paid by credit card) and they disturbed us many times making pressure because they wanted a second payment ! Very small bathroom and very noisy.
Verified guest review

4/10 Fair

Reception didn't have any Internet when we arrived and couldn't find our booking. We got one smelly rum with really small bathroom. Noise from the street was horrible, no sleep for 2 nights
Zuzana, 2-night trip
Verified guest review

4/10 Fair

Basic room okay for 1 night
Room is not sound proof at all, so you sleep with street noise. Rooms are old/ furniture outdated with floor and toilet very clean :-) However, bed clothing is full of old dirty stains (eg rust), so it’s not the best thing to visualize where you will sleep. :(( Breakfast was a pleasant surprise :))
Pedro, 1-night trip
Verified guest review