Guests
All properties in Lisbon, Lisbon District, Portugal

Dear Lisbon - Charming House

3-star guesthouse in Lisbon with outdoor pool and bar/lounge

  • Free continental breakfast and free WiFi
From
€78

Image gallery

  • Junior Suite, Garden View - Guest Room
  • Junior Suite, Garden View - Guest Room
  • Pool
  • Outdoor Pool
  • Junior Suite, Garden View - Guest Room
Junior Suite, Garden View - Guest Room. Image 1 of 65.
1 / 65Junior Suite, Garden View - Guest Room
Rua Marcos Marreiros, 13, Lisbon, 1200-254, Portugal
9.0.Superb.
  • So en route to Lisbon from New Jersey I f fell down stairs & sprained my ankle. Ricardo…

    Oct 14, 2021

  • Very nice property in a very good location. When I’ll come back to Lisbon, this will be…

    Jun 1, 2021

See all 107 reviews

Official standards

This property advises that it adheres to Clean & Safe (Portugal) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Quiet
Dining options
Safe
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 20 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Bar/lounge
  • Airport shuttle
  • Terrace

Feel at home

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Bica
  • Pharmacy Museum - 4 min walk
  • Santos - 4 min walk
  • Camoes Square - 9 min walk
  • Mercado da Ribeira - 9 min walk
  • Fado in Chiado - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double or Twin Room, Garden View
  • Double or Twin Room (Street View, Single Use)
  • Double or Twin Room
  • Double or Twin Room (Street View)
  • Double or Twin Room, Garden View (Single Use)
  • Junior Suite, Street View
  • Junior Suite, Garden View

What’s around

Landmarks

  • In Bica
  • Pharmacy Museum - 4 min walk
  • Santos - 4 min walk
  • Camoes Square - 9 min walk
  • Mercado da Ribeira - 9 min walk
  • Fado in Chiado - 10 min walk
  • Amalia Rodrigues House Museum - 11 min walk
  • Church of Sao Roque - 12 min walk
  • Chiado Museum - 13 min walk
  • Estrela Basilica - 13 min walk
  • Botanical Garden - 14 min walk

Getting around

  • Humberto Delgado Airport (LIS) - 9 min drive
  • Cascais (CAT) - 16 min drive
  • Cais do Sodré Station - 12 min walk
  • Santos Station - 12 min walk
  • Rossio Station - 17 min walk
  • Cç. Combro Stop - 2 min walk
  • R. Poço Negros Stop - 3 min walk
  • R. Poiais S. Bento Stop - 3 min walk
  • Airport shuttle (surcharge)
map
See on map
Rua Marcos Marreiros, 13, Lisbon, 1200-254, Portugal

At a glance

Size

  • 20 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 8:00 AM-5:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

The front desk is open daily from 8:00 AM - 1:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

At the property

Food and drink

  • Free continental breakfast daily
  • Bar/lounge
  • Room service

Things to do

  • Outdoor pool

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2014
  • Garden
  • Terrace
  • Library

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 48 per vehicle (roundtrip)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

This property is licensed under an applicable law.Property Registration Number 9227204

Also known as

  • Dear Lisbon House
  • Dear Lisbon - Charming House Lisbon
  • Dear Lisbon - Charming House Guesthouse
  • Dear Lisbon - Charming House Guesthouse Lisbon
  • Dear Charming House
  • Dear Lisbon Charming
  • Dear Lisbon Charming House
  • Dear Lisbon
  • Dear Lisbon Charming House Guesthouse Lisbon
  • Dear Lisbon Charming House Guesthouse
  • Dear Lisbon Charming House Lisbon
  • Dear Lisbon Charming House

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Dear Lisbon - Charming House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 8:00 AM - 5:00 PM. Check-out time is noon.
  • Yes. Nearby restaurants include Taberna Portuguesa (3-min walk), Cantinho da Paz (3-min walk), and Noobai (3-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 48 per vehicle roundtrip.
  • No, this guesthouse doesn't have a casino, but Lisbon Casino (11-min drive) is nearby.
  • Dear Lisbon - Charming House has an outdoor pool and a garden.
9.0.Superb.
  • 8.0.Very Good

    Nice and cosy , good aircondition and bed , great

    Erik, 4 night business trip, Aug 20, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Too expensive for the lack of service and respect

    On our first evening, after running the AC, we had crumbles all over the floor (it looked like poops…) On our second evening, I had to go ask for more shower gel and shampoo and the employee was unable to find some shampoo for me. Note that the cleaning staff never put new shower gel, soap or shampoo in our toilet. Also, even if the policy about water efficiency and hanging the towels if we didn't need new ones was told to us by two staff, we got new towels everyday. Finally, after we had left the hotel early in the morning with no staff to be found, we were accused by email of stealing the hair dryer that we never had in our room.

    Francois, 3 night trip, Feb 1, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A Charming Place to Stay!

    Fantastic stay from start to finish. The Staff cannot do enough for you & are so friendly, knowledgeable & helpful across every area of the hotel. The buffet breakfast was very varied & there was plenty of food, which was replenished all the time. I would definitely recommend booking Charming House - Dear Lisbon for your stay in Lisbon. We hope to return again soon. Many thanks to all the staff for a wonderful stay.

    Lindsay, 3 night trip with friends, Jan 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect Honeymoon Hotel

    We had an amazing stay! The staff was super helpful and gave us so many tips and excellent restaurant recommendations. I would stay here again! It was quaint and clean and in a great location! We were able to easily walk everywhere.

    Eric, 3 night trip, Oct 30, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Quaint & Convenient

    A friend from Porto recommended us to stay here. Overall it was a good pick. Things to note: Reception is not 24/7, they have another property nearby that is 24/7 that you can call if you need something, however, there are no phones in the rooms so you'll need to use your cell phone, not ideal for someone without a European cell plan. Breakfast area is quite cramped and busy, there is a patio which is nice, although, typically filled with smokers. The breakfast itself is not fancy but it was OK, 1-2 fresh fruits + frozen/thawed berries, scrambled eggs, bacon, sausages, pastries/bread, cheese & cold cuts, coffee & tea. It was all fresh, but nothing is made-to-order. The location is excellent, very convenient, we didn't experience any street noise, but you can hear your neighbors in other rooms coming and going and talking in the hallway. There is no elevator, stairs-only, not a problem for us, but possibly for some. Overall, it was a good stay without any problems for us and we'd stay again.

    Krista, 3 night trip, Oct 27, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    The staff were friendly and welcoming. We thought the location was very good. Decent breakfast and plenty of it. The property is decorated stylishly and eclectically. However, our room was very disappointing. I asked for a garden room but once in the room, you couldn’t see the garden. The room (ground floor right at the end of the building) was gloomy and dark and backed onto the street which was noisy particularly the first night when it sounded like crates were being thrown around. The bathroom was awful with a lot of black mould in the shower. There was no seal on the bottom of the door so the floor got soaking wet and the concrete floor has started to break up. When we arrived the toilet seat was broken and on our final morning there was no hot water. Generally, the property needed more attention: dead leaves not cleared up and in the pool; needed painting inside and out. There’s no comfortable chairs in the garden and the patio sofa and chairs had no seat and back cushions. The garden area gets very little sun so the pool is freezing. It cost us £684 for 4 nights which we thought was really expensive. That particular room should be sold at a bargain price.

    4 night trip with friends, Sep 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service and good breakfast.

    Nilma, 3 night trip with friends, Sep 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Such a lovely place to stay. Very romantic, quiet and beautiful. Highly recommend. ❤️

    6 night family trip, Aug 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    So sweet and loving. They were so accommodating. I felt that I was staying at a family home in Portugal; the food was home cooked and delicious for breakfast, and they have a beautiful pool area! They have a mini bar set up if you want a glass of wine, and they even had adaptable chargers for guests from different countries. I loved the personal taxi service who helped me to the airport with my luggage! Great place, and I hope to visit someday again.

    3 night trip, Aug 20, 2019

    Verified Expedia guest review

  • 6.0.Good

    Ripped Off

    Long story short... Nice enough Hotel but when they put you in room telling you it’s an upgrade and then you find out after three days that the Junior Suite you were Booked into is three times the size of the room you’ve been put in and to find the room you were allocated is actually over €100 cheaper! Then the Hotel tries to blame you for not saying something on the first day? We have a naive set of values that is based on trust and honesty.... You don’t expect to be ripped off by an Hotel, which includes dishonesty and deception!! €200 compensation but the memory of this great city remains tainted!!!

    Mark, 3 night romance trip, May 22, 2019

    Verified Hotels.com guest review

See all 107 reviews