Best Western Mountain Lodge at Banner Elk

Photo gallery for Best Western Mountain Lodge at Banner Elk

Primary image
Seasonal outdoor pool
Pillow-top beds, in-room safe, laptop workspace, iron/ironing board
Pillow-top beds, in-room safe, laptop workspace, iron/ironing board
Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Overview of Best Western Mountain Lodge at Banner Elk

Best Western Mountain Lodge at Banner Elk

2.5 star property
Convenient for Sugar Mountain Resort

8.6/10 Fabulous

980 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
The price is €139
Price available on 26/06/2022
Map
1615 Tynecastle Highway, Banner Elk, NC, 28604
Main amenities
  • Daily housekeeping
  • Fitness centre
  • Seasonal outdoor pool
  • Business centre
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Barbecue grills
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 78 min drive

About this property

Best Western Mountain Lodge at Banner Elk

When you stay at Best Western Mountain Lodge at Banner Elk, you'll be within a 10-minute drive of Sugar Mountain Resort. Guests can take a dip in the seasonal outdoor pool, or visit the fitness centre for a workout. Fellow travellers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (2 per room, up to 80 lbs)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • BBQs

What to do

  • Golfing nearby
  • Mountain biking nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business centre
  • 4 meeting rooms
  • Conference space (3600 square feet)

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Close-captioned TV
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • DVD player
  • 30-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 0.01 per stay (rates may vary)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for USD 10.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per day (maximum USD 100 per stay)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 9:00 AM to 10:00 PM
  • The seasonal pool is open from May 29 to September 05

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Best Western Mountain Lodge Banner Elk
Best Western Mountain Lodge
Best Western Mountain Banner Elk
Best Western Banner Elk
Best Western Plus Mountain Lodge At Banner Elk Hotel Banner Elk
Banner Elk Best Western
Best Western Banner Elk
Banner Elk Best Western
Best Western Mountain Lodge at Banner Elk Hotel
Best Western Mountain Lodge at Banner Elk Banner Elk
Best Western Mountain Lodge at Banner Elk Hotel Banner Elk
Best Western Plus Mountain Lodge At Banner Elk Hotel Banner Elk

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

9.2/10

Staff & service

8.1/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Good

We could not control the A/C which was set much too low, and we were cold.
christine, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly and clean
Wendy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tammy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fun stay
The place was clean
Susan, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Did not get the room I reserved
I booked a room with king bed. Got a room with twin beds.
Tariq, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jim, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff, great stay!
The entire staff was very welcoming, helpful and friendly. Room is a bit dated but was clean, comfortable and more than expected for the price. Fantastic stay and will definitely stay here again on future visits.
Cynthia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

christine, 4-night trip
Verified Hotels.com guest review

6/10 Good

Vanessa, 1-night business trip
Verified Hotels.com guest review