Guests
All properties in Puebla, Puebla, Mexico

Hotel Gilfer

3-star hotel with 2 restaurants, near Zocalo Square

  • Free WiFi
From
€31

Image gallery

  • Reception
  • Reception
  • Junior Suite - Bathroom
  • Standard Room - Bathroom
  • Reception
Reception. Image 1 of 13.
1 / 13Reception
Av 2 Oriente #11, Colonia Centro, Puebla, 72000, PUE, Mexico
8.8.Fabulous.
  • Todo fue perfecto for una noche que nost quedamos.

    Jun 25, 2021

  • I was charged twice. I showed hotel my reservation stating I prepaid and they did not…

    Oct 8, 2020

See all 110 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Safe
Convenient
Shopping
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 92 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Business center
  • 24-hour front desk

For families

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Cable TV service

What’s around

  • In Puebla Historic Center
  • Zocalo Square - 3 min walk
  • Puebla Cathedral - 4 min walk
  • Poblano de Arte Virreinal Museum - 3 min walk
  • Street of Candies - 3 min walk
  • Santa Monica Convent and Museum of Religious Art - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room

What’s around

Landmarks

  • In Puebla Historic Center
  • Zocalo Square - 3 min walk
  • Puebla Cathedral - 4 min walk
  • Poblano de Arte Virreinal Museum - 3 min walk
  • Street of Candies - 3 min walk
  • Santa Monica Convent and Museum of Religious Art - 3 min walk
  • Santo Domingo Church - 3 min walk
  • Rosario Chapel - 3 min walk
  • Candy Street - 4 min walk
  • Mexican Revolution Museum - 4 min walk
  • El Parian Market - 5 min walk

Getting around

  • Hermanos Serdan Intl. Airport (PBC) - 27 min drive
  • Puebla–Cholula Tourist Train Terminal - 22 min walk
map
See on map
Av 2 Oriente #11, Colonia Centro, Puebla, 72000, PUE, Mexico

At a glance

Hotel size

  • This hotel has 92 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)

Working away

  • Business center
  • Number of meeting rooms - 2

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities

Facilities

  • Elevator
  • Safe-deposit box at front desk

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Bathtub only

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

El Pasaje - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Onsite venue #2 - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of MXN 200 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Gilfer Hotel
  • Hotel Gilfer Puebla
  • Hotel Gilfer Hotel Puebla
  • Gilfer Puebla
  • Hotel Gilfer
  • Hotel Gilfer Puebla
  • Gilfer
  • Hotel Gilfer Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Gilfer does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hotel Gilfer.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is 1:00 PM.
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include La California (3-min walk), Cerdo Picante (3-min walk), and Arugula (3-min walk).
8.8.Fabulous.
  • 10.0.Exceptional

    cathedral view

    Very nice rooms, clean, our room 706 had an amazing view of the main cathedral and was gorgeous at night with its lighting. Bells toil all night but with window closed, we didn't hear them. Restaurant on-site had my favorite breakfast of our 2 week trip. Excellent valet parking and very comfortable bed.

    marilyn, 1 night trip with friends, Jan 26, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    decent and central for a good price

    Was a nice clean room that was good and central. However beds werent overly comfortable and the room was very hot had to contiusoly run the airconditioning evern though it was cold outside.

    2 night trip, Dec 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff is very welcoming and nice but restrooms could be better they really need an upgrade.

    Carla, 1 night family trip, Oct 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice hotel! We've stayed there 3 times, always a good experience. Close to Central and they have parking.

    4 night trip, Oct 25, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Ok! Todo el servicio esta muy bien Y la camida des restaurante esta mejor

    8 night romance trip, Sep 10, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    I like the location of the hotel. The area it’s safe to walk at night. It’s not a luxury hotel & I will stay again but My only problem was the shower head. It feels like you’re showering with a breeze. The staff it’s really nice, specially the housekeeping staff.

    2 night family trip, Aug 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was ok for us good location and facilities

    8 night family trip, Apr 24, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great view to the city! cleaniness was good but i feel like they need to be more up to date with their phone i tried calling guest services multiple times and it didn't work the air conditioning was leaking for one entire day nothing was done. Over all service was good and staff were friendly

    Carla, 8 night family trip, Mar 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Friendly staff and grest location close to everything in the city of puebla. very convinient.

    1 night family trip, Mar 3, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    We stayed at Hotel Gilfer for two weeks and would not hesitate to stay there again. It's well located one block from the Zocalo and the rooms on one side of the hotel overlook the side of the cathedral. The rooms are large and all have windows, something that can be a rarity in Mexico. The rooms are equipped with a coffee pot. The internet wasn't perfect but worked reasonably well. The on-site restaurant offers a good selection of dishes. Overall a very good value for money hotel.

    12 night romance trip, Jan 2, 2019

    Verified Expedia guest review

See all 110 reviews