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Hotel Casa Carmen

Photo gallery for Hotel Casa Carmen

Terrace/patio
Property grounds
Interior
Premium bedding, in-room safe, individually decorated
Breakfast area

Overview of Hotel Casa Carmen

Hotel Casa Carmen

3.0 star property
Zona Centro B&B in historical district
8.2 out of 10 Very good
8.2/10 Very good

98 verified Hotels.com guest reviews

Property highlights

  • Pet-friendly
  • Parking available
  • Internet access
  • Free WiFi
  • Laundry facilities
Map
Correo #31, Centro, San Miguel de Allende, GTO, 37700
Main amenities
  • Daily housekeeping
  • Terrace
  • Coffee/tea in a common area
  • Library
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • TV in a common area
Feel at home
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Premium bedding
  • Off-site parking available

Room options

About this area

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 70 min drive

Restaurants

  • San Agustín - 1 min walk
  • Ristorante Bella Italia - 2 min walk
  • Cumpanio - 1 min walk
  • La Coronela - 2 min walk
  • Cielo - 1 min walk

About this property

Hotel Casa Carmen

Enjoy your visit to San Miguel de Allende with a stay at Hotel Casa Carmen. Fellow travellers say good things about the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 11 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (16 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms

Parking

  • No on-site parking
  • Street parking available

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Coffee/tea in a common area

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • No lift (single-level property)

Room amenities

Home comfort

  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free wired Internet
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

  • Pet deposit: MXN 300 per stay
  • Pets are allowed for an extra charge of MXN 550 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hotel Casa Carmen San Miguel de Allende
Hotel Casa Carmen
Casa Carmen San Miguel de Allende
Casa Carmen San Miguel Allende
Hotel Casa Carmen Bed & breakfast
Hotel Casa Carmen San Miguel de Allende
Hotel Casa Carmen Bed & breakfast San Miguel de Allende

Frequently asked questions

Does Hotel Casa Carmen offer free cancellation for a full refund?
Yes, Hotel Casa Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Casa Carmen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Casa Carmen?
Yes, pets are welcome. There's a charge of MXN 550 per pet, per night, and there's also a deposit of MXN 300 per stay.
Is parking offered on site at Hotel Casa Carmen?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at Hotel Casa Carmen?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What's the area around Hotel Casa Carmen like?
Hotel Casa Carmen is in Zona Centro, a short 2-minute walk from Parish Church of San Miguel Arcangel and 3 minutes' walk from San Miguel de Allende Historical Museum. Travellers say that this bed & breakfast is in a good location.

Reviews

8.2

Very good

8.6/10

Cleanliness

8.7/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Francisco, 2-night trip
Verified Hotels.com guest review

6/10 Good

Gustavo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hector, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yashim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

delicious breakfasts, charming proprietor and a beautiful setting. also very clean
Gail, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Casa Carmen is one of the best B&B in SMA. I loved my stay there, delicious breakfast and most important, the staff is very helpful, friendly and attentive.
IVET BELTRAN, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Karla, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Felipe Joaquin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was very warm and welcoming. Everything was perfect and the included breakfast was delicious.
1-night trip with friends
Verified Expedia guest review