10/10 Exceptional
6 June 2023
Excellent hotel we will definitely be back
Highly recommend this hotel. We stayed as a family for 3 days. First of all the service was great, our room wasn’t ready ( it was a very busy period) when we returned to the hotel at checkin time so we were invited to relax in the restaurant with some refreshments and we also received complementary breakfast for the next morning. The city-view room was clean, with good amenities and reasonably spacious. Wi-Fi connection was great, but the best thing was the hotel’s rooftop pool, absolutely fantastic. Warm water, great view and two sections for different depths, excellent for kids, we swam in it every night. The room also had a filtered water fountain which was great for filling up water bottles. I wish more hotels had these. The hotel sits above orchard gateway shopping centre with restaurants and shopping and has the Somerset MRT underneath which is so convenient for getting anywhere in Singapore. It is a large hotel with many families as guest, however it is not noisy, we couldn’t hear the neighbouring rooms. We will definitely stay here again, it was excellent.
Candice
Candice, 2-night family trip
Verified Hotels.com guest review