Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Isla Mujeres, Quintana Roo, Mexico
1 room, 2 adults

Capital O Chac Chi Hotel and Suites

3-star3 stars
Avenida Rueda Medina, Colonia Electricistas NO.2, Isla Mujeres, QROO, 77400, Mexico

3-star hotel with 2 outdoor pools, near Norte Beach
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Nice place starting to get a little rundown. Locks don't work on windows or balcony and…Aug 21, 2020
  • The hotel had all I needed for my trip. The room was cleaned and The staff was very…Jul 16, 2020

Capital O Chac Chi Hotel and Suites

from €22
  • Standard Room
  • Deluxe Room
  • Deluxe Suite
  • Standard Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds

What’s around Capital O Chac Chi Hotel and Suites

Landmarks

  • Norte Beach - 33 min walk
  • Crayola House - 14 min walk
  • Terminal Marítima Isla Mujeres - 24 min walk
  • Parador Fotográfico - 31 min walk
  • Mundaca House - 32 min walk
  • Cocal Beach - 33 min walk
  • Aztlán Galería - 34 min walk
  • Tortugranja Turtle Farm - 39 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

At a glance

Key facts

Hotel size

  • This hotel has 19 rooms

Arriving/leaving

  • Check-in time 3:00 PM-9:00 PM
  • Check-out time is noon
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Things to do
  • Number of outdoor pools - 2
  • Pool sun loungers
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
  • Designated smoking areas
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • 21-inch TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Capital O Chac Chi Hotel and Suites’s small print

Also known as

  • Chac Chi Hotel Isla Mujeres
  • Chac Chi Hotel
  • Chac Chi Hotel Suites
  • Capital O Chac Chi And Suites
  • Capital O Chac Chi Hotel Suites
  • Capital O Chac Chi Hotel and Suites Hotel
  • Capital O Chac Chi Hotel and Suites Isla Mujeres
  • Capital O Chac Chi Hotel and Suites Hotel Isla Mujeres
  • Chac Chi Isla Mujeres
  • Chac Chi
  • Chac Chi Hotel Suites

Policies

There is limited hot water on site.

This property does not have elevators.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Capital O Chac Chi Hotel and Suites

  • Does Capital O Chac Chi Hotel and Suites offer free cancellation for a full refund?
    Yes, Capital O Chac Chi Hotel and Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered on site at Capital O Chac Chi Hotel and Suites?
    Sorry, there's no onsite parking at Capital O Chac Chi Hotel and Suites.
  • Is there a pool at Capital O Chac Chi Hotel and Suites?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at Capital O Chac Chi Hotel and Suites?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Capital O Chac Chi Hotel and Suites?
    You can check in from 3:00 PM to 9:00 PM. Check-out time is noon.

Recent reviews

Very Good 8.2 From 49 reviews

Exceptional 10.0
Even though it’s a bit far from playa Norte the hotel is in a good location if you rent a golf cart or bike. The room was clean, the staff were very friendly and courteous.
Sonia, us2 night trip
Very Good 8.0
Nice little stay ..nice room overlooking the pool ..breakfast was a bit sparse.
Jayne, gb3 night trip
Very Good 8.0
quaint Mexican hotel.
This is a traditional Mexican hotel. Not a resort. They have a small pool on the ground floor and a small pool on the top with a spectacular view. The people who run it are very nice. The rooms are simple, our bed was comfortable. Our room had a kitchenette. Yet no utensils. We did ask fora blender which they brought us! The hotel is centrally located so you can go either north or south with ease. We rented a golf cart for the three days we were there. We liked the hotel and island so we returned for the last three days of our adventure.
Kelly, us3 night trip
Exceptional 10.0
the staff is terrific, making it very easy to stay here.
phyllis, us11 night trip
Good 6.0
Over priced!
This hotel is way over priced. It is far from north beach. From the port to the hotel we had to pay $50 (pesos). When we wanted to go back to the city/North Beach it would have been $50 again but after waiting for a taxi 40 minutes, a nice lady with a cart gave us a ride. Continental breakfast was very limited. A couple of bananas, corn flakes, coffee, toasts, and butter. For 139 dollars a night, you might as well stay at the Ixchel.
Harold, us1 night romance trip
Exceptional 10.0
Excelente hotel
100% recomendable, ubicación excelente, cómodo, amables, habitaciones excelentes y su terraza con alberca con una vista de lujo.
Rafael, mx4 night trip
Exceptional 10.0
The Place to Stay for budget trip to Isla Mujeres
Great place at a very amazing price! Loved the rooftop splash pool with a few of the whole island! Staff were very friendly and accommodating.
Mariama, us2 night trip with friends
Exceptional 10.0
Hotel & suites Chac Chi
Muy lindo el hotel y la vista de la alberca es increíble tienes el mar por ambos lados. La dirección que aparece en la aplicación de hoteles no es la correcta ya que esta te lleva a Bahia Chac Chi otro hotel. El hotel se encuentra lejos del centro y playas, es necesario tomar taxi para llegar.
Anaid, mx1 night family trip
Good 6.0
It was good
We got a good stay in general, the only issue was that our safe was not working good and went we reported it; the guy at the front desk said that guy in charge left 20min ago so we had to wait if we wanted it to be fixed until he comes back and we were on our way to have lunch.
Juan Gerardo, mx1 night romance trip
Poor 2.0
No era el hotel q había reservado resulta q en el pueblo hay dos hoteles q se llaman así y el dueño es el. Mismo y aunque yo traía la dirección del otro me obligaron a irme al q estaba lejos y viejo y lejos de la playa así q no me quede ahi
Carlos, mx1 night romance trip

Capital O Chac Chi Hotel and Suites

Is the description of this hotel not correct? Tell us