Guests
All properties in Phnom Penh, Cambodia
Aparthotel

Palace Gate Hotel & Residence

4-star aparthotel with indoor pool, connected to a shopping center, near Riverside

  • Free WiFi and free parking
From
€38

Image gallery

  • Pool
  • Pool
  • Premier Double Room with Temple view - Balcony
  • Presidential Suite - Living Room
  • Pool
Pool. Image 1 of 57.
1 / 57Pool
10B, St. 264, Sangkat Chaktomok, Phnom Penh, 1202, Cambodia
8.4.Very Good.
  • Excellent

    May 17, 2021

  • People were hyper friendly, helpful and responsible. Facilities inside the room and…

    Dec 7, 2020

See all 110 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Gap period enforced between guest stays - 24 hours

Guests rated location

Quiet
Safe
Walkable
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette

Property highlights

Main amenities

  • 54 apartments
  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Breakfast available
  • Fitness center

Feel at home

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Kitchenette
  • Cookware, dishware, and utensils
  • Microwave
  • Full-sized refrigerator/freezer

What’s around

  • In Phnom Penh City Centre
  • Riverside - 5 min walk
  • Independence Monument - 8 min walk
  • Royal Palace - 10 min walk
  • NagaWorld Casino - 11 min walk
  • National Museum of Cambodia - 14 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio Double with City view
  • Suite
  • Presidential Suite
  • Studio Twin View
  • Palace Gate Family Suite
  • Premier Double Room with Temple view

What’s around

Landmarks

  • In Phnom Penh City Centre
  • Riverside - 5 min walk
  • Independence Monument - 8 min walk
  • Royal Palace - 10 min walk
  • NagaWorld Casino - 11 min walk
  • National Museum of Cambodia - 14 min walk
  • Phnom Penh Night Market - 27 min walk
  • Tuol Sleng Genocide Museum - 33 min walk
  • Tuol Tom Pong Market - 2.4 mi / 3.9 km

Getting around

  • Phnom Penh Intl. Airport (PNH) - 31 min drive
  • Phnom Penh Railway Station - 10 min drive
  • Airport shuttle (surcharge)
map
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10B, St. 264, Sangkat Chaktomok, Phnom Penh, 1202, Cambodia

At a glance

Size

  • 54 apartments
  • Arranged over 9 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:00 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

The manager

Speaks: English, Khmer

At the aparthotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa services on site

Working away

  • Business center
  • One meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Languages Spoken

  • English
  • Khmer

In the apartment

Home comforts

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Egyptian-cotton sheets

Things to enjoy

  • Fireplace
  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Thai massages.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of USD 10 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for USD 20 per night

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, JCB International, Union Pay and cash.

Also known as

  • Chateau Meliya Aparthotel Phnom Penh
  • Palace Gate Hotel & Residence Phnom Penh
  • Palace Gate Hotel & Residence Aparthotel Phnom Penh
  • Chateau Meliya Aparthotel
  • Chateau Meliya Phnom Penh
  • Chateau Meliya
  • Palace Gate & Phnom Penh
  • Palace Gate Hotel & Residence Aparthotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Palace Gate Hotel & Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include The Corn (3-min walk), Sher-e-punjab (4-min walk), and Kathmandu Kitchen (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.
  • Have fun during the warmer months with activities nearby such as boat tours. Enjoy a swim in the indoor pool or use the aparthotel's other amenities, which include a fitness center and spa services.
8.4.Very Good.
  • 10.0.Exceptional

    Excellent staff. Large Rooms. Very attractive decor and always clean. Wonderful location with outstanding views.

    3 night family trip, Mar 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff at this hotel were very hospitable. The hotel itself, although, small, was in an interesting area close to The Royal Palace and also the riverside.

    5 night romance trip, Mar 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The communication was a little hard in the beginning. But everything was sorted in the end.

    1 night trip, Feb 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Fabulous!!!

    This hotel delivers. I had a great experience staying. The room was spacious and extremely comfortable. The service at this hotel is superb. Fabulous!!!

    jules, 1 night trip, Feb 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    These property was close by everything and the staff was always ready to help.

    2 night family trip, Feb 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful stay in phnom Penh

    Very nice room with amazing view. The staff is very kind and friendly. Very good breakfast. Amazing stay

    Edgard, 2 night trip, Feb 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I booked this for my parents because it was their anniversary. The staff decorated their beds and treated them so so so well. We were impressed and will definitely stay there again! Thank you!!!!

    1 night trip, Feb 13, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    On first appearance this property is exceptional. However after staying for two nights it soon became obvious that there are issues. The first night we called for room service and were told someone would come to our room. No one did so we called again and were told the same thing. No one came again. The next morning I asked if the safe could be opened as it was locked when we arrived. Again no one came to unlock the safe. Breakfast had a limited selection. And three out of four showers were cold. No hot water at all both in the morning and night. I would not recommend staying at this property because even if you have a problem no one will come and help you fix it.

    2 night romance trip, Jan 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location. Indoor swimming pool and spa. Nice hotel.

    Alison, 2 night romance trip, Jan 10, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    nch colonial building with great service

    Breakfast buffet was very good but not replenished or hot if you dined after 9:00. Room service food excellent and well priced. Staff was excellent & very courteous. Great location near Royal palace. f you want Italian food, go to Limoncello’s next door.

    David, 7 night trip, Dec 28, 2019

    Verified Hotels.com guest review

See all 110 reviews