Destination

Guests
All properties in Ciudad del Carmen, Campeche, Mexico

Hyatt Place Ciudad Del Carmen

Art Deco hotel with outdoor pool, near Norte Beach

From
€46

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
  • Hyatt Place Ciudad Del Carmen
  • Guest Room
  • Guest Room
  • Pool
  • Outdoor Pool
  • Guest Room
1 / 46Guest Room
8.8.Fabulous.
  • Nice hotel, friendly staff, clean rooms.

    Apr 11, 2018

  • Very pleasant stay, staff was very friendly

    Jul 18, 2020

See all 193 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 140 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • 24-hour fitness center
  • 24-hour business center

For families

  • Refrigerator
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board
  • Hair dryer

What’s around

  • Norte Beach - 25 min walk
  • Laguna de Terminos - 33 min walk
  • Domo del Mar Convention Center - 4.6 mi / 7.4 km
  • Macumba Seafood Market - 4.8 mi / 7.8 km
  • Church of Our Lady of Fatima - 4.9 mi / 7.8 km
  • El Zacatal Bridge - 5.1 mi / 8.2 km
The following facilities or services will be unavailable from February 3 2021 to December 31 2021 (dates subject to change):
  • Shuttle services

Enter dates for 2 guests

  • Standard Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds
  • Standard Room, 2 Queen Beds
  • Room, 1 King Bed (Specialty)

Location

  • Norte Beach - 25 min walk
  • Laguna de Terminos - 33 min walk
  • Domo del Mar Convention Center - 4.6 mi / 7.4 km

What’s around

Landmarks

  • Norte Beach - 25 min walk
  • Laguna de Terminos - 33 min walk
  • Domo del Mar Convention Center - 4.6 mi / 7.4 km
  • Macumba Seafood Market - 4.8 mi / 7.8 km
  • Church of Our Lady of Fatima - 4.9 mi / 7.8 km
  • El Zacatal Bridge - 5.1 mi / 8.2 km
  • Zaragoza Park - 5.5 mi / 8.8 km
  • Our Lady of Carmen Church - 5.5 mi / 8.9 km
  • Victoriano Nieves Cespedes Museum - 5.8 mi / 9.4 km

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 11 min drive

At a glance

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:30 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Microwave in a common area

Things to do

  • Outdoor pool
  • 24-hour fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1900
  • Conference space size (meters) - 177
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Freshen up

  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch LED TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Small print

Also known as

  • Hyatt Place Ciudad Carmen
  • Hyatt Place Ciudad Carmen Ciudad Del Carmen
  • Hyatt Place Ciudad Carmen Hotel
  • Hyatt Place Ciudad Carmen Hotel Ciudad Del Carmen
  • Hyatt Place Ciudad Del Carmen Hotel
  • Hyatt Place Ciudad Del Carmen Ciudad del Carmen
  • Hyatt Place Ciudad Del Carmen Hotel Ciudad del Carmen

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hyatt Place Ciudad Del Carmen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:30 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Mahi Sushi Bar (7-min walk), Jangadeiro Frutos Do Mar (12-min walk), and Joes House (2.8 mi).
  • Hyatt Place Ciudad Del Carmen has an outdoor pool and a 24-hour fitness center.
8.8.Fabulous.
  • 8.0.Very Good

    directions and location were terrible

    I only problem I had was finding the hotel. When I clicked on the directions on my reservation, it directly me a mile away to the Hampton Inn. When I Googled the hotel, it directly me miles away. Not able to speak spanish that well, when I called the hotel, no one spoke english and they hung up. It took me an 1 1/2 hours to locate the hotel.

    Dan, 1 night trip, Jul 4, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Call for directions

    Was hard to find hotel. Hotel internet directions have it on the other side of town. Quiet stay once i goy there. Nice breaskfast

    Dan, 1 night trip, Jul 3, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was very clean, has good food and it was easy to access.

    1 night family trip, Mar 13, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Has a nice restaurant, gym and swimming pool which is an asset and breakfast included which is good and have a few options. Good place to stay.

    E.L., 1 night family trip, Oct 10, 2019

    Verified Expedia guest review

  • 6.0.Good

    Very basic not a lot of seating in the open area ... extra charge for early check in - first time I see this.

    Ms, 1 night business trip, Sep 26, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Good first stay but suggest shuttle service

    Wonderful first stay at Hyatt Place Ciudad Del Carmen. The only set back or recommendation is shuttle service to and from Airport. Provided a few of us free shuttle service to airport using local taxi at 6:30 am and the next one is at 10 am. Should be more professional and have an actual Hyatt shuttle bus like other hotels in the area. Fortunately, I only had a carry on and the other guest had languages. Imagine if I had languages, it would fit in the taxi.

    Robert, 1 night business trip, Sep 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente

    Norma, 2 night family trip, Aug 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Comfy desk chair

    Easy to book using my Hotels.com app! The couch was comfy and the TV had a wide selection of channels. Didn't notice there was a pool table until I was leaving. Will return to the Hyatt if I ever visit Ciudad del Carmen again.

    2 night business trip, Jul 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff was great!the Hotel was out of town a bit but well worth staying there.pool was clean ,room was clean , staff was very friendly ...definitely will stay there next trip.

    8 night business trip, Apr 1, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The Hyatt in C.d.Carmen is OK

    This is a basic hotel, with limited lunch & evening meal options. However, what they do offer is OK and the staff are very helpful.

    Robert, 5 night business trip, Mar 24, 2019

    Verified Hotels.com guest review

See all 193 reviews