Guests
All properties in Santiago de los Caballeros, Santiago Province, Dominican Republic

Platino Hotel & Casino

3-star hotel with casino, near Monument to the Heroes of the Restoration

  • Free WiFi
From
€54

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  • Platino Hotel & Casino
  • Platino Hotel & Casino
  • Balcony
  • Executive Superior Room - Bathroom
  • Platino Hotel & Casino
Platino Hotel & Casino. Image 1 of 66.
1 / 66Platino Hotel & Casino
Av. Estrella Sadhala, frente a PUCMM, Santiago de los Caballeros, 51031, Dominican Republic
8.2.Very Good.
  • Is a ok hotel to past a night the bed aren’t very comfortable but after that is ok

    Sep 24, 2021

  • I will stay there again.

    Aug 31, 2021

See all 385 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Easy parking
Quiet
Dining options
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 91 guestrooms
  • Daily housekeeping
  • Casino
  • Restaurant and bar/lounge
  • Nightclub
  • Free casino shuttle

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • Heart of Santiago de los Caballeros
  • Monument to the Heroes of the Restoration - 19 min walk
  • Restoration Heroes Museum - 19 min walk
  • Catedral de Santiago - 32 min walk
  • Hermanos Patino Bridge - 37 min walk
  • Centro Leon - 41 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite
  • Executive Superior Room
  • Executive Deluxe Room
  • Junior Suite Deluxe

What’s around

Landmarks

  • Heart of Santiago de los Caballeros
  • Monument to the Heroes of the Restoration - 19 min walk
  • Restoration Heroes Museum - 19 min walk
  • Catedral de Santiago - 32 min walk
  • Hermanos Patino Bridge - 37 min walk
  • Centro Leon - 41 min walk
  • Estadio Cibao - 2.9 mi / 4.7 km
  • Colinas Mall - 3.6 mi / 5.8 km
  • Kaskada Agua Park - 3.9 mi / 6.3 km

Getting around

  • Cibao Intl. Airport (STI) - 22 min drive
  • Gregorio Luperon Intl. Airport (POP) - 92 min drive
  • Airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free casino shuttle
  • Theme park shuttle (surcharge)
map
See on map
Av. Estrella Sadhala, frente a PUCMM, Santiago de los Caballeros, 51031, Dominican Republic

At a glance

Hotel size

  • This hotel has 91 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Cruise terminal shuttle*

Parking

  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Casino
  • Nightclub

Working away

  • 24-hour business center
  • One meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • LED TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

BarRocko - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way, Maximum occupancy 4)
  • Cruise ship terminal shuttle and bus station shuttle service is offered for an extra charge
  • Shopping center shuttle and theme park shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for USD 20.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted.

Also known as

  • Platino Hotel Casino Santiago
  • Hotel Platino
  • Platino Hotel Casino
  • Platino Hotel & Casino Hotel
  • Hotel Platino Santiago
  • Platino Hotel & Casino Santiago de los Caballeros
  • Platino Hotel & Casino Hotel Santiago de los Caballeros
  • Platino Santiago
  • Platino Hotel Santiago
  • Platino Hotel Casino
  • Platino Casino Santiago
  • Platino Casino
  • Platino Hotel Casino Santiago de los Caballeros
  • Platino Casino Santiago de los Caballeros

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Platino Hotel & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, pets aren't allowed.
  • You can check in starting at 3 PM. Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability).
  • Yes, BarRocko offers international cuisine. Nearby restaurants include Square One (4-min walk), La Taberna de Pepe (2.2 mi), and Della Nonna (2.2 mi).
  • Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.
  • Yes, there's a casino, featuring 15 slot machines and 6 gaming tables.
  • Platino Hotel & Casino has a casino and a nightclub, as well as a picnic area and a garden.
8.2.Very Good.
  • 10.0.Exceptional

    It was amazing the staff was amazing Breakfast was delivered at no cost the site was beautiful the room was clean the building was clean

    ISLANDE, 1 night family trip, Aug 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything very nice

    James, 1 night trip, Aug 15, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Don’t even waste your money here

    The free shuttle service cost us $50 and and even the water had a price tag. The check-in guy was extremely unfriendly. We would not recommend this place.

    Amanda, 1 night family trip, Jun 29, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The outside of this place looks nice and it’s located in a good area, close to everything and right next to a gas station. The staff was friendly, specially the bellboys but the person that did the Check In did not explain anything to me about the hotel nor even mentioned the breakfast being serve at the room instead of the restaurant due to the pandemic. This hotel is small and needs an upgrade. The room I stayed was old fashioned and small. You have to request the iron at the front desk if you need one because they do not leave them at the room. The bed was supposedly a Queen size but to me felt like a full size and they had it with a thin sheet on it, not blankets at all (not even in the closet). The AC was powerful for the small room and worked perfectly. The curtain felt off twice when I tried to open it and it was full of dust and dirty. This type of room is screaming for and upgrade since everything feels cheap and old. There’s no elevator but that’s normal I guess. I saw a lot of people working in here and security guards carrying guns which makes you feel secure. The parking lot is free and big enough for the place. I could come back for the location of this hotel but not to the same room style I stayed in this time. I also wish that they explain to the guesses how things are working in the hotel and be mor helpful since things are not the same with this Covid thing going on.

    2 night family trip, Jun 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Las atenciones fueron increíbles, Rosalba y maritza me ayudaron en todo, asta me recomendaron lugares donde ir. Muchas gracias

    1 night trip, Jun 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The area is centralized for everything,

    2 night romance trip, Jun 14, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    It’s ok

    4 night romance trip, Jun 14, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The place was close to my activities.

    10 night romance trip, Jun 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff were very friendly and professional

    2 night trip with friends, May 25, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Nice service pleasant atmosphere however restaurant too small

    1 night trip with friends, May 19, 2021

    Verified Expedia guest review

See all 385 reviews