Hotel Atitlán

Photo gallery for Hotel Atitlán

Primary image
Outdoor pool, pool loungers
Premium bedding, in-room safe, free WiFi
Premium bedding, in-room safe, free WiFi
Standard Room | Premium bedding, in-room safe, free WiFi

Overview of Hotel Atitlán

Hotel Atitlán

3.5 star property
Lakefront hotel in Panajachel with outdoor pool and restaurant

9.0/10 Superb

359 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Restaurant
  • Bar
  • 24/7 front desk
Map
Finca San Buenaventura, Panajachel, Solola, 7010
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Spa tub
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Computer station
  • Laundry service
  • Conference space
For families
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Premium bedding
  • Dry cleaning/laundry service

Choose dates to view prices

About this area

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 115 min drive
  • Quetzaltenango (AAZ-Los Altos) - 127 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Atitlán

3.5-star hotel by the lake
You can look forward to a round-trip airport shuttle, a garden and dry cleaning/laundry services at Hotel Atitlán. Active travellers can enjoy hiking/biking trails, ziplining and fishing at this hotel. For some rest and relaxation, visit the hot tub. The on-site restaurant, Restaurante Atitlan, features international cuisine. Enjoy on-site activities, such as motor boating, horse riding and kayaking. Free in-room WiFi is available to all guests, along with a bar and conference space.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Concierge services, a banquet hall and a gift shop
  • A porter/bellboy, wedding services and tour/ticket information
  • Motorised watercraft on site, a 24-hour front desk and a computer station
  • Guest reviews give good marks for the family-friendly amenities, pool and helpful staff
Room features
All guest rooms at Hotel Atitlán include perks, such as premium bedding, as well as amenities, such as complimentary wireless Internet access and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Wardrobes/cupboards, balconies and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 10 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 6 AM to 3 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Hiking/biking trails
  • Horse riding/hire
  • Kayaking
  • Boat tours
  • Scuba diving
  • Ziplining
  • Fishing

Working away

  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Garden
  • An outdoor pool
  • Hot tub

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurante Atitlan – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 150 per vehicle (one way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Atitlán Panajachel
Hotel Atitlán
Atitlan Hotel Panajachel
Hotel Atitlán Hotel
Hotel Atitlán Panajachel
Hotel Atitlán Hotel Panajachel

Frequently asked questions

Does Hotel Atitlán offer free cancellation for a full refund?
Yes, Hotel Atitlán does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Atitlán?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Atitlán?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Atitlán?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Hotel Atitlán?
Yes, an airport shuttle is available from 6 AM to 3 PM on request. The charge is USD 150 per vehicle one way.
What are the check-in and check-out times at Hotel Atitlán?
You can check in from 3 PM - 10 PM. Check-out time is 11 AM. Contactless social distancing is available.
What is there to do at Hotel Atitlán and nearby?
Have fun with on-site activities such as horse riding, kayaking and fishing. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Hotel Atitlán also has a garden.
Are there restaurants at or near Hotel Atitlán?
Yes, Restaurante Atitlan offers international cuisine. Nearby restaurants include Tuscani (6-min walk), Restaurante Hana (6-min walk) and Restaurante El Bistro (7-min walk).
Does Hotel Atitlán have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Atitlán like?
Hotel Atitlán is a short 1-minute walk from Multiple Use Area Lake Atitlan Basin and 4 minutes' walk from Azul Maya Archaeological Museum.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

LINDA, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Diego, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Delightful stay
Delightful hotel in Lake Atitlan. Gardens are beautiful and staff is very friendly. It was raining pretty hard one day and the Internet was a little sketchy, and the GM of the hotel let us use the WiFi in her office so we could get done what we needed to do. That’s Anthony Melchiorri of Hotel Impossible level of service.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

On a clear day he hotel offers amazing view of the lake and Volcano, i was lucky to see wild Macaws right outside my room. Excellent staff and service. The bar and restaurant has a fireplace that makes is very cozy when having dinner.
Anthony, 2-night family trip
Verified Expedia guest review

8/10 Very good

The hotel is located right at the shore of Atitlan lake, close by but away from the noise of the main streets of Panajachel. The hotel has amazing Gardens, with hundreds of plants and it is a pleasure to walk there and discover so much beauty. The staff is friendly, the rooms are fine. We had a pleasant stay.
Ingrid, 1-night family trip
Verified Expedia guest review

6/10 Good

They charge you a lot of money and they do not provide an iron, the fees for dry cleaning are very high and is not available at all times, their showers where not draining properly, not enough towels, their personal for dinner where not helpful. Their morning breakfast crew was amazing so was their bar tender Juan Carlos, very nice and very helpful.
Enma, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Property grounds are gorgeous. Views are spectacular. Common areas, restaurants, bar, pool, lobby charming and clean. Disappointed in the room. Room in need of a refresh. Stained drapes, hard bed, bathroom and floors need deep cleaning. Food was amazing and fresh.
Linda, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful gardens next to the lake. Friendly staff.
Guillermo Velasquez, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

NAVID, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hotel staff was all time friendly and helpful. The quality of the food and beverages was excellent. This hotel is truly a “Hotel and Botanic Garden”, their multiple gardens were full of dozens of trees, and all varieties of flowers; all well kept to the smallest of detail.
Mario, 2-night family trip
Verified Expedia guest review