2/10 Poor
20 June 2022
Not Worth the money! Basic amenities aren't there
For the price of the rooms per night I was expecting more from Candlewood Suites. There was a "towel Shortage" so when we got into our rooms and found out I had 1 towel for 3 people. I was finally able to get 2 more towels from front desk but had to basically throw a fit. The rooms are big but don't think you are going to have amenities you need there. We had a kitchenette but only had 1 fork, 1 spoon, 2 butter knives, and that was it. The "FREE" coffee downstairs did not have any cups for customers to get coffee. Our room had 1 pack of coffee for the coffee maker. The pool is hard to find. There is absolutely NO LIGHTING outside by the pool. I was afraid to even let my son go out there. It is my fault but I didn't double check to make sure about breakfast & of course they don't do any breakfast. The clothes dryer did not work the 1st night we was there so I had to hand dry my son's ball uniform in my care the next day. Rooms are big but not worth the price we paid. Corportate should be notified. And some of the furniture was tore up and towel holders falling out of wall. 1 Star review!!!
Maggie, 2-night family trip
Verified Hotels.com guest review