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All properties in Cancun, Quintana Roo, Mexico

Dreams Sands Cancun Resort & Spa

Upscale beachfront resort with spa, near Cancun Convention Center

  • Free WiFi and free parking
From
€105

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
1 / 107Outdoor Pool
8.0.Very Good.
  • Way overpriced for what it is.

    May 10, 2018

  • This all inclusive is defiantly top notch especially for the price! Food was good, drinks…

    Jan 17, 2021

See all 984 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Convenient
Shopping
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 438 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • 7 restaurants and 5 bars/lounges
  • Full-service spa
  • 2 outdoor pools

Feel at home

  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Private bathroom

What’s around

  • In Zona Hotelera
  • Cancun Convention Center - 10 min walk
  • Tortuga Beach - 26 min walk
  • Gaviota Azul Beach - 12 min walk
  • Forum Beach - 13 min walk
  • Chac Mool Beach - 14 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Partial Ocean View King Bed
  • Deluxe Partial Ocean View with Balcony King Bed
  • Deluxe Ocean Front Double Beds
  • Deluxe Ocean Front with Balcony King Bed
  • Preferred Club Ocean Front King Bed
  • Preferred Club Ocean Front Corner Suite King Bed
  • Preferred Club Honeymoon Suite
  • Deal of the Day
  • Deluxe Partial Ocean View Double Beds
  • Deluxe Ocean Front King Bed
  • Preferred Club Ocean Front Double Beds
  • Preferred Club Ocean view Double Beds
  • Family Suite
  • Preferred Club Ocean view King Bed
  • Breakfast Plan Deluxe Partial Ocean View Double
  • Breakfast Plan Deluxe Partial Ocean View King
  • Breakfast Plan Deluxe Partial Ocean View King with Balcony

Location

  • In Zona Hotelera
  • Cancun Convention Center - 10 min walk
  • Tortuga Beach - 26 min walk

What’s around

Landmarks

  • In Zona Hotelera
  • Cancun Convention Center - 10 min walk
  • Tortuga Beach - 26 min walk
  • Gaviota Azul Beach - 12 min walk
  • Forum Beach - 13 min walk
  • Chac Mool Beach - 14 min walk
  • Cancun Golf Club at Pok Ta Pok - 19 min walk
  • Langosta Beach - 40 min walk
  • Costa Occidental de Isla Mujeres National Park - 1 min walk
  • Caracol Beach - 3 min walk
  • Plaza Caracol Mall - 9 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 438 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite valet parking
  • Onsite parking limited

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • 7 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • On private beach
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Playground on site
  • Sailing on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Nightclub
  • Beach towels
  • Swim-up bar
  • Spa tub
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Arcade/game room

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 4
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Plasma TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Dreams Sands Cancun Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Theme parties

Not included
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Spa

Pevonia has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

World Cafe - This buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Portofino - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only.

Himitsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only.

Bordeaux - This fine-dining restaurant specializes in French cuisine and serves dinner only.

El Patio - This restaurant specializes in Mexican cuisine and serves dinner only.

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Cancun Dreams Sands
  • Sands Cancun
  • Dreams Sands Cancun Resort Spa All Inclusive
  • Dreams Sands Cancun Resort Spa
  • Dreams Sands Cancun Resort All Inclusive
  • Dreams Sands Resort All Inclusive
  • Dreams Sands Cancun All Inclusive
  • Dreams Sands All Inclusive
  • Cancun Sands Resort
  • Dreams Cancun Sands
  • Dreams Sands Cancun & Cancun
  • Dreams Sands Cancun Resort Spa
  • Dreams Sands Cancun Resort & Spa Resort
  • Dreams Sands Cancun Resort & Spa Cancun
  • Dreams Sands Cancun Resort Spa All Inclusive
  • Dreams Sands Cancun Resort & Spa Resort Cancun
  • Dreams Sands Cancun Resort Spa Optional All Inclusive
  • Dreams Resort Cancun
  • Dreams Sands
  • Dreams Sands Cancun
  • Dreams Sands Cancun Resort
  • Dreams Sands Resort
  • Dreams Sands Resort Cancun

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Dreams Sands Cancun Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking. Parking spots may be limited.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there are 7 onsite restaurants, featuring international cuisine and ocean views. Nearby restaurants include Mocambo (7-min walk), Mextreme (10-min walk), and Chuchito Perez (13-min walk).
  • No, this resort doesn't have a casino, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.
  • Have fun with onsite activities like sailing and volleyball. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Dreams Sands Cancun Resort & Spa also has 5 bars, a nightclub, and a private beach, as well as a 24-hour fitness center, spa services, and an arcade.
8.0.Very Good.
  • 4.0.Fair

    Below Average Food and Terrible Drinks

    We were really not pleased with our stay a Dreams. The food truly is sub par from the buffets to all the a la carte restaurants. We were in Tulum for a week before our stay at Dreams and the food quality was just night and day. Someone else commented that it was like Denny's and sure Denny's can hit the spot on a given morning but 3 times a day for your entire stay??? And the most frustrating thing was the quality of drinks. We did not have one decent cocktail while at Dreams. It's hard to explain. It seems like the mixers they use are cheap sugary imitations style juices that are more like syrups. It was truly frustrating. Being in a tropical location i don't know how they are not using fresh natural fruit juices to make cocktails. The two bright spots were the friendly staff and the location as you can walk to restaurants and bars close by. Would not recommend staying here while in Mexico.

    Kenny, 2 night trip, Jan 8, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    THE FOOD IS TRASH

    I hope you can read my review before thinking on booking here. The hotel is nice, amazing beach and comfortable rooms but if you’re coming to have a nice meal with delicious food DO NOT get it here, my boyfriend and I got all inclusive cause we didn’t want to go out to eat and look for a place and we thought 4-Start hotel food must be good but NO it DID NOT, I’m from Veracruz and I we had dinner at the Mexican restaurant, their food was bad, super salty and not tasty at all, on top of that they take forever to bring it to the table btw the drinks not good, is better to get shots or on the rocks. The only good thing we got was French fries by the pool area. When ordering alcohol ask for the one of your preference or they will give you the one the serve and is horrible!!!

    Wahid, 1 night trip, Dec 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything cleaning love the place the people at the staff very nice

    Jessica, 4 night family trip, Nov 18, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    This property is good value for what you pay. It s a family oriented facility with many amenities for the kids and adults. The rooms are ample ad kept clean daily. Food services are as follows: buffet is c- and and could use better food lineup and presentation, service is good.; 4 specialty restaurants are B . My favorite was the Mexican Grill that serve the best Sautéed Octopus I’ve had worldwide. Saluted the Chef for his amazing grilled octopus dish. Service for all specialty restaurants was generally very good with friendly and helpful staff. Overall: if your with a family or solo on a budget this facility great and will give you a loud bang for your buck. The best thing I like about Dreams Sands is it’s wonderful calm north facing beach that is fun and clean for adults as well as kids. Would go back again? Yes

    Asher, 6 night romance trip, Nov 16, 2020

    Verified Expedia guest review

  • 4.0.Fair

    I dont usually write reviews but I feel the need to mention a few things. Hotel was beautiful, well kept, employees were very attentive. The food was delicious, options were limited due to covid 19 but we knew that. Came on this trip with my mother and we were both in awe. We were planning to come back again next year, but something threw us off about this place. The housekeeper knocked on our door the night before our flight at 9.30pm. She knocked one time and quickly tried to open the door, but luckily I had the lock on. Once I told her not to open the door, she asked me if I needed shampoo or soap. I dont know if I am over reacting, but people don't just don't come knocking late at night for those reasons. If she were to knock on my door from 9am to 5pm, I would understand, but to come knock late at night was very scary for my mother and I. We're in a country we aren't familiar with and the first thing that came to my mind is that we were going to be robbed if I opened that door. We couldn't sleep for the entire night, and we were exhausted on our way to the airport. For this reason, I will not be coming back.

    Sindi, 2 night family trip, Nov 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice hotel! Very nice view! It was kind of hot in the hall ways but that’s was it

    Chilly, 2 night trip with friends, Nov 13, 2020

    Verified Expedia guest review

  • 4.0.Fair

    I do not recommend it they have very good photos on the page but the rooms are old and dirty there was sand since we arrived the refrigerator flushed water and did not cool, there was hair in the shower and the toilet was dirty and crooked they need to improve the facilities is very little quality for what they charge

    Vianca, 4 night family trip, Nov 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice and I love it so clean and beautiful Close to a lot of restaurants

    Alejandragell, 4 night trip with friends, Nov 2, 2020

    Verified Expedia guest review

  • 6.0.Good

    This Hotel Was Way Less Then Expected. The First Night The Air Conditioner Didn’t Work. I Had A Ocean View Room That Looked Like A Standard Room. The Food Was Not Great. At One Point The Kids Pool Was So Dirty & It Took Me Asking 5 Ppl Before It Actually Got Cleaned Minimally. The Best Thing About This Hotel Was The Customer Service. They Were Very Accommodating & Treated My Toddler Soooo Nice!

    QueenE, 3 night family trip, Oct 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The service was great . Room was decent, the food was great The Breakfast was ok. The entertainment was fun. It’s a real FAMILY PLACE. If you have kids they will love it.

    Shanell, 4 night romance trip, Oct 26, 2020

    Verified Expedia guest review

See all 984 reviews