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All properties in George Town, Penang, Malaysia
1 room, 2 adults

Red Rock Hotel

3-star3 stars
202A Jalan Macalister, Georgetown, George Town, Penang, 10400, Malaysia

3-star hotel with outdoor pool, near KOMTAR
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • We stayed 3 nights and the room was comfortable. The aircon was not so cooling on the 1st…Feb 17, 2020
  • Wifi is very poor. Room service can improve. Need to replace necessary items in the hotel…Jan 2, 2020

Red Rock Hotel

from €26
  • Standard Room
  • Family Room
  • Deluxe Double Room
  • Deluxe Twin Room
  • Standard Twin Room

What’s around Red Rock Hotel

Landmarks

  • In Downtown George Town
  • KOMTAR - 9 min walk
  • Gurney Drive - 23 min walk
  • Penang Times Square - 7 min walk
  • Loh guan Lye Specialist Centre - 8 min walk
  • Gleneagles Penang Medical Centre - 21 min walk
  • Penang City Hall - 34 min walk
  • Gurney Plaza - 39 min walk

Getting around

  • Penang Intl. Airport (PEN) - 28 min drive
  • Penang Sentral - 31 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 127 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
There is no front desk at this property. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Offsite

  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Outdoor pool
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Filipino
  • Indonesian
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping

Red Rock Hotel’s small print

Also known as

  • Red Rock Hotel
  • Red Rock Hotel Hotel George Town
  • Red Rock Hotel Penang
  • Red Rock Penang
  • Red Rock Hotel Penang/George Town
  • Red Rock Hotel George Town
  • Red Rock George Town
  • Red Rock Hotel Hotel
  • Red Rock Hotel George Town

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 100.00 per stay

Optional extras

Rollaway beds are available for MYR 60.0 per day

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Red Rock Hotel

  • Does Red Rock Hotel offer free cancellation for a full refund?
    Yes, Red Rock Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Red Rock Hotel?
    Yes, there's free self and valet parking.
  • Is there a pool at Red Rock Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Red Rock Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Red Rock Hotel?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Red Rock Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Gurney Drive (1.2 mi).

Recent reviews

Good 7.2 From 91 reviews

Poor 2.0
Terrible experience staying in Red Rock hotel
The hotel is old and in terrible condition. Faulty power sockets, faulty water heater. Bed is very hard. Old thin blankets. Asked for extra pillow but was rejected. Wifi was unstable. Overall uncomfortable stay.
sg3 night family trip
Poor 2.0
Don’t waste your money here
Reception didn’t have my booking. When they finally have it, they gave me the wrong room. The correct room was poorly maintained with ants crawling around. Bathtub was badly clogged by a huge chunk of hair which I guess has been left there for eons. Attitude of staff was rude as well. They were uninterested in our requests.
sg1 night family trip
Good 6.0
Poor wifi and ants found
Poor wifi and ants found. Room not really sound proofed.
Benjamin, gb2 night romance trip
Good 6.0
Bath room is old.
au2 night family trip
Good 6.0
red rock
location is good, Wi-Fi connection not too good.. free parking is the bonus for this location
Hong Thiam, us1 night business trip
Good 6.0
The Location was good. Just that the wifi is laggy and requires to re-login every 2 days as the hotel reset their password every 2 days. So if you are staying for more than 2 days. It will be a hassle.
sg5 night trip
Very Good 8.0
GOOD
CHUAN HIN, my2 night trip with friends
Good 6.0
Room spacious,need refurbishing. Bath tub slippery. Good location.
Tang, sg2 night romance trip
Very Good 8.0
Very near to shopping mall and easy to find food
DACP Ali, my2 night family trip
Very Good 8.0
Software ( people) factor are good
PANG, sgFamily trip

Red Rock Hotel

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