Thermas All Inclusive Resort Poços de Caldas

Photo gallery for Thermas All Inclusive Resort Poços de Caldas

Primary image
4 indoor pools, 3 outdoor pools, pool umbrellas, pool loungers
4 indoor pools, 3 outdoor pools, pool umbrellas, pool loungers
4 indoor pools, 3 outdoor pools, pool umbrellas, pool loungers
Minibar, in-room safe, blackout curtains, free WiFi

Overview of Thermas All Inclusive Resort Poços de Caldas

Thermas All Inclusive Resort Poços de Caldas

3.5 star property
Family-friendly farm stay in Região Urbana Homogênea XI with 3 outdoor pools and 4 indoor pools

8.8/10 Fabulous

133 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
The price is €198
Price available on 01/08/2022
Map
Av. Vereador Edmundo Cardillo 3131, Poços de Caldas, MG, 37706-106
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • 4 indoor pools and 3 outdoor pools
  • 2 spa tubs
  • Outdoor tennis court
  • Sauna
  • Children's pool
  • Waterslide
  • Pool bar
  • Room service
  • Business centre
  • 24-hour front desk
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Private bathroom
  • Garden
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this property

Thermas All Inclusive Resort Poços de Caldas

Enjoy your visit to Poços de Caldas with a stay at Thermas All Inclusive Resort Poços de Caldas. After taking a dip in one of the 3 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. Other highlights include 4 indoor pools, a poolside bar and an outdoor tennis court. Fellow travellers say good things about the pool and nice bathrooms.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 148 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Minimum check-in age – 18
  • Check-out time is 2 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Children's pool
  • Water slide
  • Playground

What to do

  • Tennis

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • 3 outdoor pools
  • 4 indoor pools
  • 2 hot tubs
  • Outdoor tennis court
  • Sauna
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages spoken

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Thermas Hotel Walter World All Inclusive Pocos de Caldas
Thermas Resort Walter World Pocos de Caldas
Thermas Walter World Pocos de Caldas
Thermas Walter World
Thermas Resort Walter World All Inclusive
Thermas Hotel Walter World All Inclusive
Thermas Resort All Inclusive
Thermas All Inclusive Resort Poços de Caldas Poços de Caldas

Frequently asked questions

Overall score and ratings

8.8

Fabulous

8.7/10

Cleanliness

9.0/10

Staff & service

9.3/10

Amenities

8.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Pontos positivos e dicas de melhorias
Minha estadia foi ótima , funcionários muito bem treinados , muito educados e solícitos, limpeza muito boa do quarto das piscinas e demais áreas , comidas bem variadas agradando vários gostos, bebidas e drinks bem variados , várias opções Chopp , sobremesas deliciosas, atividades programadas com as crianças e música ao vivo a noite para os adultos. Ponto negativo , banheiro da área da piscina interna muito frio e apenas um chuveiro para tomar banho, faltou calefação para o inverno. Dicas para melhorias, na alimentação, falta de menus de culinárias internacionais , exemplo , comida mexicana, japonesa ,italiana.
Jean, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantástico
Incrível! Fantástico Voltaremos, com certeza!
Joyce, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Ótimo custo benefício. Pretendo voltar no verão.
Pontos positivos: boas comidas e bebidas, almoço com boas opções, recreação infantil durante o dia inteiro, monitores divertidos, piscinas aquecidas grandes, o parque de diversões em volta do resort é bem legal (nada de muito moderno, mas com boas opções para crianças e adultos tb). Excelente custo benefício! Meu filho vai fazer 3 anos, e aproveitou muuuuuuito o lugar, apesar de estar bem frio, tinham várias coisas para fazer Pontos negativos/sugestões: a piscina interna mais rasa é a mais fria, o que é ruim para quem viaja com criança pequena no frio (poderiam melhorar o aquecimento e colocar algum escorregador para as crianças, pois a estrutura infantil fica toda nas piscinas externas, e outros hóspedes que frequentam o resort, sinalizaram que só é possível utilizá-las no verão, por serem muito geladas). O playground infantil feito na areia é legal, mas não tem bancos para se sentar, o q é ruim para quem está acompanhando as crianças. As toalhas de banho e de piscina são pequenas. Poderiam ter menu kids.
Patricia, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Top demais, voltaria novamente.
Foi uma experiência muito boa. Comida, bebida, atendimento, tudo excelente. Com certeza voltaria.
Rogério, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Decepcionada
Renata, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Luciana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente
A estadia e experiências foram otimas, as piscinas aquecidas são muito grandes e as demais climatizadas com brinquedos para as crianças, comida muito bem feita, bebidas com bastante variedades e o all inclusive funciona muito bem. Funcionários atenciosos e educados. Recomendo bastante e retornarei.
Vinícius, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Viagem em família no Ano Novo
Estadia muito boa. Gostamos bastante de tudo. Tem alguns problemas como todo hotel, mas de maneira geral achamos tudo muito bom. Iremos voltar com certeza.
Fernando, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Recomendo super!
As crianças adoraram. Apesar da chuva, para o nosso azar, na faltou diversão!
MARCELO, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Diversão para os pequenos
Experiência muito boa e diversão garantida para os pequenos. Os bares e restaurantes sao bons, assim como a estrutura
Evelyn, 2-night family trip
Verified Hotels.com guest review