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All properties in Isla Mujeres, Quintana Roo, Mexico

Hotel La Joya

3-star beach hotel with spa, near Garrafon Natural Reef Park

  • Free continental breakfast, free WiFi, and free parking
From
€125

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 78.
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9.2.Superb.
  • Looking for a peaceful island getaway? A place with and near many amenities—bar, infinity…

    Mar 11, 2021

  • This boutique hotel on the south (quiet) side of Isla Mujeres is a gem. With many rooms…

    Dec 25, 2020

See all 84 reviews

Guests rated location

Quiet
Safe
Dining options
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 14 guestrooms
  • Daily housekeeping
  • Private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool

For families

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Furnished balcony
  • Daily housekeeping

What’s around

  • Dolphin Discovery - 45 min walk
  • Garrafon Natural Reef Park - 1 min walk
  • Costa Occidental de Isla Mujeres National Park - 1 min walk
  • Parque de los Suenos - 5 min walk
  • Capitán Dulché Museum - 10 min walk
  • Isla Mujeres Sculpture Garden - 14 min walk

Enter dates for 2 guests

  • Suite, 1 King Bed, Terrace, Ocean View
  • Suite, 1 King Bed, Garden View (with shared terrace)
  • Suite, 2 Queen Beds, Garden View (with shared terrace)
  • Room, 1 King Bed, Garden View (with shared terrace)
  • Room, 2 Queen Beds, Garden View (with shared terrace)
  • Junior Suite, 1 Bedroom, 1 living room, Kitchenette
  • Suite
  • Penthouse, 1 Bedroom, Kitchenette

Location

  • Dolphin Discovery - 45 min walk
  • Garrafon Natural Reef Park - 1 min walk
  • Costa Occidental de Isla Mujeres National Park - 1 min walk

What’s around

Landmarks

  • Dolphin Discovery - 45 min walk
  • Garrafon Natural Reef Park - 1 min walk
  • Costa Occidental de Isla Mujeres National Park - 1 min walk
  • Parque de los Suenos - 5 min walk
  • Capitán Dulché Museum - 10 min walk
  • Isla Mujeres Sculpture Garden - 14 min walk
  • Statue Ixchel - 16 min walk
  • Punta Sur - 16 min walk
  • Cliff of the Dawn - 16 min walk
  • Mundaca House - 20 min walk
  • Tortugranja Turtle Farm - 1.3 mi / 2 km

Getting around

  • Cancun Intl. Airport (CUN) - 129 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 14 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Full-service spa
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby
  • Beach towels

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Designated smoking areas
  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan

Things to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer (on request)

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages.

The spa is open daily.

Dining

Las Mañanitas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Hotel Joya Isla Mujeres
  • Joya Hotel
  • Joya Isla Mujeres
  • Hotel La Joya Hotel
  • Hotel La Joya Isla Mujeres
  • Hotel La Joya Hotel Isla Mujeres

Optional extras

Airport shuttle service is offered for an extra charge

Policies

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Pool access available from 8:30 AM to 7:30 PM.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel La Joya does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 7:30 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 11:30 PM. Check-out time is noon.
  • Yes, Las Mañanitas offers international cuisine. Nearby restaurants include Casa Rolandi (2.2 mi), Lolo Lorena (2.3 mi), and Green Verde (2.4 mi).
  • Yes, an airport shuttle is available.
  • No, this hotel doesn't have a casino, but PlayCity Casino (7.5 mi) and Royal Yak Casino and Sports Book (8 mi) are both nearby.
  • Have fun with nearby activities like boat tours, scuba diving, and windsurfing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel La Joya also has a garden.
9.2.Superb.
  • 10.0.Exceptional

    Beautiful view, very clean. Quaint charm and great service

    Michelle, 3 night romance trip, Dec 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel had stunning views, excellent food and drinks, attentive and friendly staff. Our room was immaculate! We will absolutely be back! Thank you to Oswaldo and Hector for their hospitality! They definitely made our stay that much better!

    Casey, 7 night romance trip, Aug 4, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful hotel on the tranquil side of the island. You can walk to Punta Sur within 10 minutes and enjoy the stunning seaside cliff views. Peaceful, wonderful service, great location - can’t ask for anything more.

    1 night trip, Mar 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This small hotel is lovely, with gorgeous views of the ocean and excellent attention from all of the staff.

    Anne, 2 night romance trip, Mar 6, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The location was quiet and peaceful; such a nice change from the opposite end of the island. We had a fantastic view of the water from our private deck. We chose to stay, relax, and eat right there as there was no need to venture elsewhere. This place is a hidden gem and if we return to Isla Mujeres again, we will definitely book here.

    Schmeds, 1 night romance trip, Feb 27, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Great views, great staff, units need work

    The room, on arrival had problems with the plumbing and the A/c was not working. The staff did not have another room to move us to that night. The next morning we were relocated to another room that had working a/c and plumbing. The staff makes this place, they are 5 star and work harder than any other hotel staff in Mexico. Owners need to put some money into rooms and pay the staff more for the excellent work they do to make it "RIGHT"

    Michael, 3 night trip, Feb 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Quaint, Mexican style small resort. In quiet location on Island away from crowds. offered everything we needed with fantastic staff & service.

    5 night romance trip, Feb 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The quaint atmosphere gave a real flavor of the island. The staff was extremely friendly and accommodating.

    7 night family trip, Feb 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The pool is wonderful, with great views. The stairs are quite steep for anyone with mobility issues.

    Troy, 3 night family trip, Jan 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    We can't wait for our next stay at La Joya. The staff was very friendly and accommodating, rooms very clean, and overall a private, calm, beautiful resort that truly has held onto the family's culture.

    Alisha, 2 night romance trip, Jan 18, 2020

    Verified Expedia guest review

See all 84 reviews