Guests
All properties in Cozumel, Quintana Roo, Mexico

Villas El Encanto

Family-friendly hotel with 3 outdoor pools, near Palacio Municipal

  • Free WiFi
From
€67

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Calle 21 Sur No 44 Entre Rafael E Melgar, Cozumel, 77663, QROO, Mexico
9.6.Exceptional.
  • We loved Villas El Encanto. It was our little safe haven to ride our Hurricane Grace and…

    Aug 19, 2021

  • Very nice people and service !!

    Jun 24, 2021

See all 90 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Convenient
Easy parking
  • Pool
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 10 guestrooms
  • Daily housekeeping
  • Near the beach
  • 3 outdoor pools
  • Beach umbrellas
  • Beach shuttle

For families

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Cookware, dishware, and utensils
  • Refrigerator
  • Private bathroom
  • Number of living rooms

What’s around

  • In Colonia Andres
  • Palacio Municipal - 8 min walk
  • Stingray Beach - 17 min walk
  • Central Plaza - 21 min walk
  • Mr. Sancho's Beach Club - 8.6 mi / 13.8 km
  • San Gervasio - 9.8 mi / 15.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room
  • Apartment, 1 Bedroom (Private Kitchen)
  • Suite (Shared Kitchen)
  • Deluxe Cabin
  • Family Cabin, 1 Bedroom
  • Family Villa

Location

Calle 21 Sur No 44 Entre Rafael E Melgar, Cozumel, 77663, QROO, Mexico
  • In Colonia Andres
  • Palacio Municipal - 8 min walk
  • Stingray Beach - 17 min walk

What’s around

Landmarks

  • In Colonia Andres
  • Palacio Municipal - 8 min walk
  • Stingray Beach - 17 min walk
  • Central Plaza - 21 min walk
  • Mr. Sancho's Beach Club - 8.6 mi / 13.8 km
  • San Gervasio - 9.8 mi / 15.8 km
  • Palancar Beach - 11.2 mi / 18 km
  • Chen Rio Beach - 12.1 mi / 19.5 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive
  • Beach shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 10 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check in instructions

The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20
  • Minimum Spring Break check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • No alcohol served onsite
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Barbecue grills

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • In-room massage available
  • Balcony or patio
  • Individually decorated
  • Individually furnished
  • Number of living rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Cookware, dishware, and utensils
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby

Fees & policies

Optional extras

  • Beach shuttle service is offered for an extra charge

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Babysitting/childcare is available for an extra charge

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 8:00 AM to 10:30 PM
  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, debit cards, cash, mobile payments and PayPal.

State tax ID - MAOA03056810

Also known as

  • Villas El Encanto
  • Villas El Encanto Cozumel
  • Villas El Encanto Hotel Cozumel
  • Villas El Encanto Cozumel
  • Villas El Encanto Hotel
  • Villas El Encanto Hotel Cozumel
  • Villas El Encanto Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Villas El Encanto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there are 3 outdoor pools. Guests have pool access from 8:00 AM to 10:30 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Rolandi's (10-min walk), Jeanie’s (10-min walk), and Kondesa Resturante (14-min walk).
  • Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a picnic area and a garden. Villas El Encanto also has access to a nearby outdoor pool.
9.6.Exceptional.
  • 10.0.Exceptional

    Amazing

    Excelente Servicio Al Cliente Super limpió Comodo Ambiente agradable

    Maria, 2 night family trip, Jun 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Owner is super nice, and the property is quiet and well maintained. Highly recommended.

    8 night romance trip, May 29, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful place

    We loved the property so much that we extended our stay from one night to two. It's such a beautiful, comfortable place with lush gardens, nice pools and well-designed rooms. The kitchen shared between four rooms was very helpful with both filtered and bottled water. We were also very happy with the vegan delivery service that Martin recommended, and our late check-out - thank you to the friendly owners and staff. We'd love to come back some day!

    1 night family trip, Apr 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing hotel. The owners son was so kind on Easter Sunday to find us some bikes and drive us to get them. The location was super clean and everyone was so friendly. 5star!!!

    JAY, 4 night trip, Apr 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent place to stay if you like nature and enjoy the little things in life. The owner is great and very accommodating. We stood in el encanto for one night as we were passing by Cozumel. We had the swimming pool for ourselves, had some drinks and played music by the pool. My Daughter and Son loved the dogs that live in el encanto. We rented a Jeep to drive around the island and we were able to park it inside without problem. I would definitely come back. My kids enjoyed the low key feeling.. it felt like home

    1 night family trip, Mar 30, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful,quiet, well maintained property. An amazing oasis in the middle of town. Outdoor spaces are comfortable and relaxing. Staff and owners friendly and accommodating. Would stay again!

    2 night romance trip, Mar 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The Charm

    Stayed in one of the villas and it was truly a great experience. Spent some time on the little porch, poolside, and using it as home base for our exploration of the island. Clean, comfortable.

    Carlyn W, 4 night trip, Feb 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I had a great stay with a couple of friends for the weekend. All the staff were very accommodating and they made our stay in Cozumel a real pleasure.

    Yehuda, 1 night trip with friends, Jan 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A lovely property, very green, very quiet, very secure. Cleanliness was excellent and the sccomodations suited my needs perfectly. Ana, the owner, is great to deal with and Monse was very helpful with technical issues (wifi, gate). Robert

    Robert, 14 night trip, Jan 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    It was a beautiful property. The noise from all the dogs was a bit excruciating. Staff was great! Couldn’t sleep in.

    17 night trip, Jan 13, 2021

    Verified Expedia guest review

See all 90 reviews