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Mayan Princess Beach & Dive Resort - All Inclusive

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1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Coffee shop
Boating

Overview of Mayan Princess Beach & Dive Resort - All Inclusive

Mayan Princess Beach & Dive Resort - All Inclusive

4.0 star property
All-inclusive property with 4 restaurants, near West Bay Beach
8.4 out of 10 Very good
8.4/10 Very good

138 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
Map
West Bay Beach, Roatan, Bay Islands
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 beach bars
  • 2 poolside bars and 5 bars/lounges
  • 2 outdoor pools
  • Free airport shuttle
  • Free ferry terminal shuttle
  • Free beach cabanas
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Separate bedroom
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • On the beach
  • West Bay Beach - 7 min walk
  • Half Moon Bay Beach - 13 min drive
  • Mahogany Beach - 41 min drive
  • Fantasy Island Beach - 30 min drive

Getting around

  • Utila (UII) - 6 min drive
  • Roatan (RTB-Juan Manuel Galvez Intl.) - 30 min drive
  • Free airport shuttle
  • Free ferry terminal shuttle

Restaurants

  • La Palapa Beach Bar And Grill - 1 min drive
  • Happy Harrys Hideaway - 7 min drive
  • Booty Bar - 6 min drive
  • International Buffet - 8 min walk
  • Creole's Rotisserie Chicken - 7 min drive
Map

About this property

Mayan Princess Beach & Dive Resort - All Inclusive

At Mayan Princess Beach & Dive Resort - All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas and volleyball, plus you'll be 0.3 mi (0.6 km) from West Bay Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in massages, facials and aromatherapy. Dining choices include 4 restaurants, and the 3 beach bars are great places to grab a cold drink. Other highlights at this upmarket property include 2 poolside bars, a free airport shuttle and a hot tub. Fellow travellers say great things about the helpful staff and beach location.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Free airport shuttle on request (available 24 hours a day)*
  • Free ferry terminal shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–9:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • 3 beach bars
  • 2 poolside bars
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's pool
  • Childcare in room (surcharge)
  • Local/corner shop
  • Children's menu

What to do

  • On the beach
  • Beach volleyball
  • Ecotours
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkelling
  • Fishing
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Waterskiing nearby
  • Scooter/moped hire nearby
  • Zip-lining nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 12 buildings/towers
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • 2 outdoor pools
  • Spa services
  • Hot tub
  • Lockers available

Accessibility

  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Grab bar near toilet
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy.

Dining

Calketts – This beachfront theme restaurant specialises in international cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Luna Maya – This poolside seafood restaurant specialises in Fusion cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
The Beach Club San Simon – This beachfront restaurant specialises in Caribbean cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 9 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Mayan Princess Beach Dive Resort All Inclusive Roatan
Mayan Princess Beach Dive Resort All Inclusive
Mayan Princess Beach Dive
Mayan Princess Beach & Dive Resort - All Inclusive Roatan

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Mayan Princess Beach & Dive Resort - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mayan Princess Beach & Dive Resort - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 6 AM to 9 PM.
Are pets allowed at Mayan Princess Beach & Dive Resort - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mayan Princess Beach & Dive Resort - All Inclusive?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Mayan Princess Beach & Dive Resort - All Inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Mayan Princess Beach & Dive Resort - All Inclusive?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Mayan Princess Beach & Dive Resort - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and fishing. Additional recreation on-site includes ecotours. Relax in the hot tub or enjoy the use of other amenities, which include 2 poolside bars and 3 beach bars. Mayan Princess Beach & Dive Resort - All Inclusive also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near Mayan Princess Beach & Dive Resort - All Inclusive?
Yes, there are 4 on-site restaurants, featuring al fresco dining, international cuisine and garden views.
What's the area around Mayan Princess Beach & Dive Resort - All Inclusive like?
Mayan Princess Beach & Dive Resort - All Inclusive is located on the waterfront, a short 4-minute walk from West Bay Mall and 7 minutes' walk from West Bay Beach. The local area is walkable and popular for its beaches.

Reviews

8.4

Very good

9.0/10

Cleanliness

8.9/10

Staff & service

8.0/10

Amenities

8.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Third time here and never disappoints.
Verified Expedia guest review

8/10 Very good

Beautiful beach and amazing staff, but this is not a 4-star resort as advertised. Minimum amenities available and the all inclusive option is not all inclusive. There are restrictions on alcohol brands and certain food/restaurants have extra charges. We were denied access to food at the beach club daily as it was only open to people from cruise ships there for the day. Overall I would say this is a 2.5 star resort based on my extensive experience traveling the Caribbean. Staff was great though!!
Verified Expedia guest review

2/10 Poor

No shuttle was available to pick us up from the airport! The room was dirty! Salt water only when you shower!!! The buffet was mediocre and the staff was super rude!!
Gladys Joana, 4-night family trip
Verified Expedia guest review

4/10 Fair

After paying the most expensive package I was so disappointed that in three days I couldn’t eat fish in the restaurants because they ran out of it ! Unbelievable specially since Roatan is an island , entertainment there also is really bad , the hotels next to it were always doing activities and had music for their guest . Too boring for my taste
Iris J, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I liked the variety of food, many of the waiters very attending, the beaches are beautiful, they have several activities that are good; the pool was beautiful. I didn't like that they do not control the flies, it was disgusting how many flies were over there; knowing that there is several ways to control these bugs that carries germs, bacteria, viruses; they should worry about controlling them. Also, for the amount that we paid; they should have better furnished rooms with more updated and new appliances; there was dust all over the fans and closet doors; the shower faucets were rotten, also the coffee maker was rotten, and many other things were not exactly at the height of the prices they are asking
Miriam J, 7-night family trip
Verified Expedia guest review

8/10 Very good

The place is beautifully maintained and decorated. Its staff was amazing! Our room could have been better especially when you consider the price that we paid. The food was pretty darn delicious except for the dinner. There were lots of options or selections on their menu for all three meals. Breakfast and lunch were always pretty delicious but there was always something off with dinner, the meat was either undercooked or overcooked and the seafood (Fish and lobster) was almost always overcooked. Their Ceviche and Seafood soup (Conch soup or sopa de Caracol) was pretty amazing though! With that said, my family and I had a blast and we sure to return soon! Thank you, Yari, Marina, William (bartenders), Wilmer (Towels and Water Sports Attendant), Yen, Patricia (Front Desk), and Charlie, Heliberto, Marvin, Yohanna, and Gladys (Servers) for your attention during our stay.
Douglas, 6-night family trip
Verified Expedia guest review

6/10 Good

Cheryl, 7-night trip
Verified Orbitz guest review

8/10 Very good

Friendly staff
Francisca, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful grounds, well taken care of structures, and a super friendly and accommodating staff. My wife and I will definitely be going back in the future!
Brent, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was great. It really needed more entertainment at night.
Maria D Garcia, 7-night trip
Verified Orbitz guest review