Hyatt Place Portland-Old Port

Photo gallery for Hyatt Place Portland-Old Port

Primary image
Indoor pool
Room, 1 King Bed with Sofa bed (Specialty, Fore Street View) | Premium bedding, individually decorated, individually furnished
Room, 1 King Bed with Sofa bed (Specialty, Fore Street View) | View from room
Premium bedding, individually decorated, individually furnished

Overview of Hyatt Place Portland-Old Port

Hyatt Place Portland-Old Port

3.0 star property
3-star hotel with 2 bars/lounges, near Wadsworth-Longfellow House

8.6/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
433 Fore St, Portland, ME, 04101
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and 2 bars/lounges
  • Indoor pool
  • 24-hour fitness centre
  • Self parking
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Computer station
  • Lobby fireplace
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • In Downtown Portland
  • Maine Mall - 9 min drive
  • Old Orchard Beach Pier - 22 min drive

Getting around

  • Portland, ME (PWM-Portland Intl. Jetport) - 15 min drive
  • Sanford, ME (SFM-Sanford Seacoast Regional) - 41 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal) - 44 min drive
  • Portland Transportation Center - 8 min drive
  • Freeport Station - 20 min drive
  • Saco Transportation Center - 21 min drive

About this property

Hyatt Place Portland-Old Port

3-star hotel in the heart of Downtown Portland
At Hyatt Place Portland-Old Port, you can look forward to a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and 2 bars.
You'll also enjoy perks such as:
  • An indoor pool
  • Self-parking (surcharge), an electric car charging station and a computer station
  • Bike parking, a lift and luggage storage
  • Free newspapers, smoke-free property and express check-out
  • Guest reviews say good things about the central location and helpful staff
Room features
All 130 individually furnished rooms boast comforts, such as premium bedding and Laptop workspace, in addition to perks, such as climate-controlled air conditioning and separate sitting areas. Guests reviews speak well of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with streaming services and premium channels
  • Separate sitting areas, mini fridges and free infant beds

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 130 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (USD 30.00 per night; includes in/out privileges)
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children stay free

What to do

  • Bike tour information
  • Beach nearby
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Marina nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space (1050 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fireplace in lobby
  • 24-hour fitness centre
  • An indoor pool
  • Bike parking

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English
  • French
  • German

Room amenities

Be entertained

  • IPod docking station
  • LED television
  • Premium satellite channels
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Local maps

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 50.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Self-parking costs USD 30.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Place Portland-Old Port Hotel
Hyatt Place Portland-Old Port
Hyatt Place Portland - Old Port Maine
Hyatt Portland Old Portland
Hyatt Place Portland-Old Port Hotel
Hyatt Place Portland-Old Port Portland
Hyatt Place Portland-Old Port Hotel Portland

Frequently asked questions

Does Hyatt Place Portland-Old Port offer free cancellation for a full refund?
Yes, Hyatt Place Portland-Old Port does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Place Portland-Old Port?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at Hyatt Place Portland-Old Port on 1 November 2022 start from €238, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Place Portland-Old Port?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hyatt Place Portland-Old Port?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hyatt Place Portland-Old Port?
Yes, pets are welcome. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place Portland-Old Port?
Yes. Self-parking costs USD 30.00 per night. Electric car charging is available.
What are the check-in and check-out times at Hyatt Place Portland-Old Port?
You can check in from 4:00 PM - anytime. There's a charge of USD 50.00 for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Hyatt Place Portland-Old Port and nearby?
Have fun with nearby activities such as cycling, boat tours and fishing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness centre.
Are there restaurants at or near Hyatt Place Portland-Old Port?
Yes, there's an on-site restaurant. Nearby restaurants include Yosaku (3-min walk), Olive Cafe (4-min walk) and Crooked Mile (4-min walk).
What's the area around Hyatt Place Portland-Old Port like?
Hyatt Place Portland-Old Port is in Downtown Portland, a short 4-minute walk from Cross Insurance Arena and 6 minutes' walk from Casco Bay Lines Ferry Terminal. The local area is walkable and popular for its beaches.

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.1/10

Amenities

8.8/10

Property conditions & facilities

7.9/10

Eco-friendliness

8/10 Very good

Jean, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel! Great location
Overall, this was a great place to stay. Very walkable to everything. Old Port is a block on way, and the Cross Insurance Arena is a couple of blocks the other way. Our room was well-appointed, clean, and a bigger than average size. Our double queen room had a couch for lounging and a big bathroom. We were on the 3rd floor, corner, by the busy street. There was a tiny bit of street noise, but not enough to keep us awake. Check-in was easy. Discounted parking is offered at the garage right next door. Complimentary breakfast was just ok. Cold eggs and bagels - but what else do you expect? I'm not sure I would stay here again just because it was SO EXPENSIVE!! $400 mid-week?? How do all the hotels in Portland get to charge so much? It's cheaper to go to Boston!
Louise, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Staff was friendly. Complimentary breakfast was ok. Room was clean. Pull out sofa could have been cleaner.
3-night family trip
Verified Hotels.com guest review

6/10 Good

Room with a view not
So we paid extra to have a room with an ocean view, our view was a sliver and you had to crane your head and look down a side street to see it. In our opinion it just wasn’t worth what is cost!!!
Tracie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

No entry from parking garage
Parking is kind of crazy, since there is no entry from the parking garage, but other that that, it is a beautiful hotel.
Stephanie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved Old Port Portland
Loved old port Portland. Hotel staff were super friendly and accommodating. Breakfast buffet was good! We ended up there after a change in plans and so glad we did!
Kathy, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

This place cites COIVD only when it can provide less services. There is no room service whatsoever. However, they have no problem serving breakfast buffet. There was a bandaid in the pool for days. If they are extremely short staffed, they shouldn’t charge this much because there is barely any service on site. The only good thing about this place is the location. However, Portland is walkable within 10-20 minutes. It’s not worth staying in a place with no service at all for this price. I would like a deduction/refund on the room paid.
Xiaoxue, 4-night family trip
Verified Expedia guest review

8/10 Very good

David, 2-night trip
Verified Expedia guest review