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A1 Raststätte & Motel Hamburg-Stillhorn

Photo gallery for A1 Raststätte & Motel Hamburg-Stillhorn

Front of property
TV
Desk, laptop workspace, blackout curtains, bed sheets
Desk, laptop workspace, blackout curtains, bed sheets
Desk, laptop workspace, blackout curtains, bed sheets

Overview of A1 Raststätte & Motel Hamburg-Stillhorn

A1 Raststätte & Motel Hamburg-Stillhorn

2.0 star property
No-frills hotel in Hamburg-Mitte with restaurant

134 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Lounge area
  • Bathtub
Map
Jakobsberg 9, Hamburg, HH, 21109

Room options

About this area

What's nearby

  • In Hamburg-Mitte
  • Elbe Philharmonic Hall - 23 min drive
  • Hamburg City Hall - 21 min drive
  • Miniatur Wunderland - 22 min drive
  • Reeperbahn - 24 min drive
  • St. Pauli Piers - 24 min drive
  • Fish Market - 32 min drive
  • Volksparkstadion - 43 min drive
  • Hagenbeck Zoo - 44 min drive

Getting around

  • Hamburg Airport (HAM) - 42 min drive
  • Elbbrücken Station - 7 min drive
  • Hamburg Harburg Station - 7 min drive
  • Hasselbrook Station - 12 min drive

Restaurants

  • Moorwerder Hof - 6 min drive
  • Schweinske Wilhelmsburg - 6 min drive
  • Momento di - 6 min drive
  • Inselklause - 7 min drive
  • Restaurant Scharf - 7 min drive

About this property

A1 Raststätte & Motel Hamburg-Stillhorn

A1 Raststätte & Motel Hamburg-Stillhorn is a great choice for a stay in Hamburg.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 51 rooms

Arriving/Leaving

  • Check-in time from 6:00 AM until noon
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:30 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • If you arrive at the property after hours, you'll need to check in at an alternate location: Aral petrol station

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas (60 minutes per day)

Parking

  • On-site parking only available on request
  • On-site parking is limited
  • On-site carport

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Multilingual staff

Facilities

  • ATM/banking

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path to lift

Languages

  • English
  • German

Room amenities

Be entertained

  • Television

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Towels

Stay connected

  • Desk

More

  • Housekeeping (on request)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night

Pets

  • Pets are allowed for an extra charge of EUR 10 per accommodation, per night

Parking

  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

A1 Raststätte Hotel Hamburg-Stillhorn
A1 Raststätte Hotel
A1 Raststätte Hamburg-Stillhorn
A1 Raststätte
A1 Raststätte Motel Hamburg-Stillhorn
A1 Raststätte Motel
A1 Raststätte Hotel Hamburg Stillhorn
A1 Raststätte & Motel Hamburg-Stillhorn Hotel
A1 Raststätte & Motel Hamburg-Stillhorn Hamburg
A1 Raststätte & Motel Hamburg-Stillhorn Hotel Hamburg

Frequently asked questions

Does A1 Raststätte & Motel Hamburg-Stillhorn offer free cancellation for a full refund?
Yes, A1 Raststätte & Motel Hamburg-Stillhorn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at A1 Raststätte & Motel Hamburg-Stillhorn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at A1 Raststätte & Motel Hamburg-Stillhorn?
Yes, pets are welcome. There's a charge of EUR 10 per accommodation, per night.
Is parking offered on site at A1 Raststätte & Motel Hamburg-Stillhorn?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at A1 Raststätte & Motel Hamburg-Stillhorn?
You can check in from 6:00 AM - noon. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an on-site casino at A1 Raststätte & Motel Hamburg-Stillhorn?
No, this hotel doesn't have a casino, but Casino Esplanade (11-min drive) and Casino Reeperbahn (13-min drive) are both nearby.
Are there restaurants at or near A1 Raststätte & Motel Hamburg-Stillhorn?
Yes, there's an on-site restaurant. Nearby restaurants include Moorwerder Hof (2 mi), Willi Villa (2.5 mi) and Schweinske Wilhelmsburg (2.8 mi).

Overall score and ratings

5.6

6.3/10

Cleanliness

6.2/10

Staff & service

6.8/10

Amenities

5.3/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Paulius, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Rene værelser uden larm fra vejen. Pris og kvalitet stemmer overens.
1-night family trip
Verified Expedia guest review

2/10 Poor

Resident spider and other bugs.
I could not believe my eyes. A 3rd World hotel room in Germany. 1 Dust on furniture and all over the room. 2 Hairs on shower and bathroom floor. 3 One hors fly ready to jump on you 4 Collapsed bed mattress 5 Mosquitos flying over your head 6 A resident spider that a would not cross.. 7 WiFi 3 hotel name good connection but told by reception that wase not working therefore they could not give me the password. PLEASE SHUT DOWN HOTEL STOP GIVEN GERMAN HOTEL INDUSTRY A BAD NAME
Resident Spider
Resident again
dust
wery dusty
virgil, 1-night trip
Verified Expedia guest review

2/10 Poor

Terrible! The Pitts!!
Indifference in attitude of staff, put me in a room at the other end of building from my vehicle, constantly up and down stairs to get anywhere. Found my room had not been clean, nor bedding replaced, nor clean towels from the last person who stayed in the room, had to get a staff person to remedy the cleanliness, new sheets and clean towels...she informed me she was the cook, not the cleaner! The carpet through the the whole hotel was filthy, it was obverse it hasn't been cleaned in months if ever. Sleeping in bed was like trying to sleep in a sauna, pull the mattress back and found a woolen liner between the base and mattress, good for winter, not summer. Look out the window at over fifty, or so, trucks and trailers constantly on the move, on the other side a goods freight rail yard, with the heat and noise from both trucks and train hardly got any sleep at all. One hour Internet, that's it and it kept end dropping out constantly. Bathroom, like the rest of room and the hotel grubby. Local area, and hotel carpark? Constantly patrolled by the police I noticed whilst getting some baggage from my vehicle, I made sure nothing was left to be piliford. I have stay in some bad place, but this was the pits! Look else where and give this hotel a big miss!
1-night trip
Verified Hotels.com guest review

6/10 Good

Was nowhere near the city center or a bus stop. Had to walk a quarter of a mile from the closest bus stop with luggage to the hotel.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

Very nice staff but shoddy room
Very nice service. Wonderful staff. Decent food. The room was a bit shoddy for the price.
Verified Hotels.com guest review

2/10 Poor

Great staffs but bad Hotel
Staffs are friendly but the hotel is not. No wifi available either. Hotel is smelly too maybe due to those dirty old carpets.
Verified Hotels.com guest review

6/10 Good

Grotty but comfortable
Rude staff on front desk and grotty, smelly room. However, had a very good shower. No noisy aircon unit and room was away from road, so slept very soundly.
Verified Hotels.com guest review

10/10 Exceptional

MD, 2-night trip
Verified Hotels.com guest review