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Hello Lisbon Castelo Apartments, Lisbon

4 stars
Rua de São Tomé, 26Lisbon1100-562Portugal, 01 65 69 437
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  • Lisbon (LIS-Humberto Delgado) 20-min drive; 4.4 miles/7.1 km
  • Lisbon Santa Apolonia Station 9-min walk; 0.5 miles/0.8 km
  • Lisboa Santa Apolonia Station 10-min walk; 0.5 miles/0.9 km
  • Lisbon Rossio Station 15-min walk; 0.8 miles/1.3 km
  • Martim Moniz Station 7-min walk; 0.4 miles/0.7 km
  • Terreiro do Paco Station 11-min walk; 0.6 miles/0.9 km
  • Santa Apolonia Station 12-min walk; 0.6 miles/1 km
  • Onsite parking not available
  • Airport pick-up service
Excellent4.2 / 5
Location
Great location
WiFi
Good internet service
Cleanliness
Clean
Service
Service is adequate
277See all 277 Hotels.com reviews
From 79 reviewsTripAdvisor Traveller Rating

Hello Lisbon Castelo Apartments, Lisbon

Hotel Info: 01 65 69 441

from €79
  • Family Penthouse (Apartment)
  • Family Apartment, 1 Bedroom
  • Junior Studio
  • Family Studio
  • Apartment, 1 Bedroom
  • Penthouse (Studio)
  • Penthouse (Apartment)
  • Apartment, Ground Floor
  • Studio, Ground Floor

At a glance

Key facts

Hotel size

  • This hotel has 23 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Hello Castelo
  • Hello Castelo Apartment
  • Hello Castelo Apartment Lisbon
  • Hello Lisbon Castelo
  • Hello Lisbon Castelo Apartments Apartment
  • Hello Castelo Apartments Apartment
  • Hello Lisbon Castelo Apartments
  • Hello Castelo Apartments

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

Cribs/Infant beds are available for EUR 10 per night

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)

In the hotel

Services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Garden

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
Be entertained
  • Flat-screen TV
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
More
  • Daily housekeeping

Hello Lisbon Castelo Apartments, Lisbon’s small print

Also known as

  • Hello Castelo
  • Hello Castelo Apartment
  • Hello Castelo Apartment Lisbon
  • Hello Lisbon Castelo
  • Hello Lisbon Castelo Apartments Apartment
  • Hello Castelo Apartments Apartment
  • Hello Lisbon Castelo Apartments
  • Hello Castelo Apartments

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

Cribs/Infant beds are available for EUR 10 per night

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 277 reviews

Hello Lisbon Castelo Apartments, Lisbon
Excellent4.0 / 5
Nice Apartment, Could be great!
If this was based on the room alone, I would give this review 5 out of 5. The room was nice, modern, spacious, great location, and the maid service was excellent. My issues with the room are the fact that there is no check in, only a phone in the lobby area to reach the "front desk". When we arrived we were given a code to get into our room. When we used the code to enter our room we found that there was already a family in there with their luggage, computer, and other items out in the open (luckily we are honest people). We went down to the lobby and called the desk and informed them of the situation. I was asked if I went in the right room. (do all the rooms have the same code?) We were given another room, this time it was a smaller studio, but had a nice view of the water, so we didn't mind. Upon checking into this room we found that the sofa bed that our daughter was to sleep on was broken and would not fold out. So we went back down to the lobby and called again. We were then given a third room that was a 1 bedroom apartment (our original request). That room was more spacious, but the view was of the courtyard and the air conditioners for the complex. We were satisfied as we again had a separate room for our daughter to sleep in. We did discover that the satellite TV was not working, but we were reluctant to tell the front office because we did not want to move our luggage to yet another room and floor.
3 night family trip
Hello Lisbon Castelo Apartments, Lisbon
Excellent4.0 / 5
Nice apartment. Good value.
Great value for money in a really good area. Lots of young people in the area. Plenty of cafes.
1 night romance trip
Hello Lisbon Castelo Apartments, Lisbon
Good3.0 / 5
Good stay in Castelo however could be better
Very convenient place to stay right next to Castelo San Jorge. Rooms are spacious and the welcome fruit basket + water were a nice touch. My only complaint was the overall poor quality of the towels provided by the hotel, they simply need to be replaced. The majority of them had stains.
3 night romance trip
Hello Lisbon Castelo Apartments, Lisbon
Excellent4.0 / 5
Clean & Reasonable Apartment on the HILL !!!
I stayed 2 nights this hotel apartment. Overall condition is quite good and clean enough. The white room color made me feel clean more. Although there is no breakfast, small kitchen is very useful to cook something. It's really useful for family traveler with kids. Welcome fruit basket was lovely. The location is near St. Jorge castle though the entrance is opposite side. That means this hotel is located on the hills. No. 12 trams bring us in front of this hotel, but the tram doesn't operate at night. It was very very huge challenge when I have to back to hotel with 2 small kids at night. Anyway, I'd like to give 4 stars to this hotel apartment.
2 night family trip
Hello Lisbon Castelo Apartments, Lisbon
Excellent4.0 / 5
Cute hotel but major problems
I made a reservation thru Sunday and Saturday hotel made us move out to another room. It ended up being a major discomfort on our last day arguing with the hotel that we booked thru Sunday. In the end, I had to pay them an extra night and move rooms on the last day
7 night family trip

See all reviews

Hello Lisbon Castelo Apartments, Lisbon

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