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Hello Lisbon Castelo Apartments

4-star4 stars
Rua de São Tomé, 26Lisbon1100-562Portugal

Upscale apartment with kitchenette, near Castle of Sao Jorge
  • Free WiFi
Very Good8.0
Great location
Good internet service
339See all 339 reviews
From 136 reviewsTripAdvisor Traveller Rating

Hello Lisbon Castelo Apartments

from €120
  • Family Studio
  • Apartment, 1 Bedroom
  • Family Apartment, 1 Bedroom
  • Junior Studio
  • Apartment, Ground Floor
  • Studio, Ground Floor
  • Penthouse (Studio)
  • Family Penthouse (Apartment)
  • Penthouse (Apartment)

At a glance

Key facts

Hotel size

  • This hotel has 23 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Elevator/lift
  • Garden

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
Be entertained
  • Flat-screen TV
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Daily housekeeping

Hello Lisbon Castelo Apartments’s small print

Also known as

  • Hello Castelo
  • Hello Lisbon Castelo Apartments Lisbon
  • Hello Castelo Apartment
  • Hello Castelo Apartment Lisbon
  • Hello Lisbon Castelo
  • Hello Lisbon Castelo Apartments Apartment
  • Hello Castelo Apartments Apartment
  • Hello Lisbon Castelo Apartments
  • Hello Castelo Apartments
  • Hello Lisbon Castelo Apartments Apartment Lisbon


Hotel Registry Number: 3751/AL, 3758/AL, 3760/AL, 3764/AL, 3416/AL, 3421/AL, 3423/AL, 3400/AL, 3407/AL, 3409/AL, 3410/AL, 3208/AL, 3234/AL, 3429/AL, 3438/AL, 3439/AL, 3588/AL, 3597/AL, 3599/AL, 3609/AL, 3614/AL.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

Cribs/Infant beds are available for EUR 10 per night

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hello Lisbon Castelo Apartments


  • In Alfama
  • Castle of Sao Jorge - 8 min walk
  • Lisbon Cathedral - 6 min walk
  • Santa Justa Elevator - 15 min walk
  • Rossio Square - 15 min walk
  • Monastery of Sao Vicente de Fora - 5 min walk
  • Fado Museum - 6 min walk
  • Santo Antonio Church - 6 min walk

Getting around

  • Lisbon (LIS-Humberto Delgado) - 20 min drive
  • Cascais (CAT) - 29 min drive
  • Lisbon Santa Apolonia Station - 9 min walk
  • Lisbon Santa Apolonia Station - 10 min walk
  • Lisbon Rossio Station - 15 min walk
  • Martim Moniz Station - 7 min walk
  • Terreiro do Paco Station - 11 min walk
  • Santa Apolonia Station - 12 min walk
  • Onsite parking not available
  • Airport pick-up service

Recent reviews

Very Good 8.0 From 339 reviews

Hello Lisbon Castelo Apartments
Very Good8.0
Nice Apartment, Could be great!
If this was based on the room alone, I would give this review 5 out of 5. The room was nice, modern, spacious, great location, and the maid service was excellent. My issues with the room are the fact that there is no check in, only a phone in the lobby area to reach the "front desk". When we arrived we were given a code to get into our room. When we used the code to enter our room we found that there was already a family in there with their luggage, computer, and other items out in the open (luckily we are honest people). We went down to the lobby and called the desk and informed them of the situation. I was asked if I went in the right room. (do all the rooms have the same code?) We were given another room, this time it was a smaller studio, but had a nice view of the water, so we didn't mind. Upon checking into this room we found that the sofa bed that our daughter was to sleep on was broken and would not fold out. So we went back down to the lobby and called again. We were then given a third room that was a 1 bedroom apartment (our original request). That room was more spacious, but the view was of the courtyard and the air conditioners for the complex. We were satisfied as we again had a separate room for our daughter to sleep in. We did discover that the satellite TV was not working, but we were reluctant to tell the front office because we did not want to move our luggage to yet another room and floor.
Jay, ie3 night family trip
Hello Lisbon Castelo Apartments
Very Good8.0
Nice apartment. Good value.
Great value for money in a really good area. Lots of young people in the area. Plenty of cafes.
Lynne, ie1 night romance trip
Hello Lisbon Castelo Apartments
Good stay in Castelo however could be better
Very convenient place to stay right next to Castelo San Jorge. Rooms are spacious and the welcome fruit basket + water were a nice touch. My only complaint was the overall poor quality of the towels provided by the hotel, they simply need to be replaced. The majority of them had stains.
Miguel, ie3 night romance trip
Hello Lisbon Castelo Apartments
Very Good8.0
Clean & Reasonable Apartment on the HILL !!!
I stayed 2 nights this hotel apartment. Overall condition is quite good and clean enough. The white room color made me feel clean more. Although there is no breakfast, small kitchen is very useful to cook something. It's really useful for family traveler with kids. Welcome fruit basket was lovely. The location is near St. Jorge castle though the entrance is opposite side. That means this hotel is located on the hills. No. 12 trams bring us in front of this hotel, but the tram doesn't operate at night. It was very very huge challenge when I have to back to hotel with 2 small kids at night. Anyway, I'd like to give 4 stars to this hotel apartment.
CHANGRYUN, ie2 night family trip
Hello Lisbon Castelo Apartments
slight problem with automatic check-in. (reservation number not on phone text) and automatic scanning of details from passports did not work
Florence, gb1 night trip

See all reviews

Hello Lisbon Castelo Apartments

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