Hilton Garden Inn Astana

Photo gallery for Hilton Garden Inn Astana

Premium bedding, in-room safe, free cots/infant beds, free WiFi
Suite, 1 Bedroom | Premium bedding, in-room safe, free cots/infant beds, free WiFi
Room, 1 Queen Bed | Premium bedding, in-room safe, free cots/infant beds, free WiFi
View from room
Twin Room, 2 Single Beds | Premium bedding, in-room safe, free cots/infant beds, free WiFi

Overview of Hilton Garden Inn Astana

Hilton Garden Inn Astana

4.0 star property
4-star hotel in Yesil District with restaurant and bar/lounge
9.0 out of 10 Superb
9.0/10 Superb

142 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
The price is €92
Price available on 30/06/2023
Map
Kabanbai Batyr Avenue, 15, Astana, 010000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Sauna
  • Room service
  • 24-hour business centre
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Reception fireplace
  • Front desk safe
For families
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Yesil District

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 24 min drive
  • Astana Railway Station - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Кишлак - 6 min walk
  • Mafamille London Paris - 7 min walk
  • KuZina - 10 min walk
  • For You Bakery & Food - 9 min walk
  • SF - Shaurma Food - 8 min walk
Map

About this property

Hilton Garden Inn Astana

Hilton Garden Inn Astana offers an airport shuttle (available 24 hours) for KZT 6000 per vehicle one-way. Guests can visit the fitness centre for a workout or grab a bite to eat at Garden Grille and Bar, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a sauna. Fellow travellers love the helpful staff and location.

Languages

English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 249 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:30 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Pets

  • Pets allowed (up to 24 lb per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 37-inch LCD TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Garden Grille and Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 6000 to 6500 per person
  • Airport shuttle service is offered for an extra charge of KZT 6000 per vehicle (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of KZT 10000 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards, debit cards and cash.

Also known as

Hilton Garden Inn Astana Hotel
Hilton Garden Inn Astana
Hilton Garden Inn Astana Hotel
Hilton Garden Inn Astana Astana
Hilton Garden Inn Astana Hotel Astana

Frequently asked questions

Does Hilton Garden Inn Astana offer free cancellation for a full refund?
Yes, Hilton Garden Inn Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Garden Inn Astana?
As of 7 June 2023, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Astana on 30 June 2023 start from €92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Astana?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Hilton Garden Inn Astana?
Yes, pets are welcome, with a maximum weight of 24 lb per pet. There's a charge of KZT 10000 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hilton Garden Inn Astana?
Yes, there's free self parking.
Is an airport shuttle service offered by Hilton Garden Inn Astana?
Yes, an airport shuttle is available. The charge is KZT 6000 per vehicle one-way.
What are the check-in and check-out times at Hilton Garden Inn Astana?
You can check in from 2:00 PM - 5:30 AM. Check-out time is noon. Contactless check-out is available.
What is there to do at Hilton Garden Inn Astana and nearby?
Hilton Garden Inn Astana has a sauna and a fitness centre.
Are there restaurants at or near Hilton Garden Inn Astana?
Yes, Garden Grille and Bar offers international cuisine.
What's the area around Hilton Garden Inn Astana like?
Hilton Garden Inn Astana is in Yesil District, a short 12-minute walk from Khan Shatyr and 16 minutes' walk from Keruen. Travellers say that the hotel is in a great location.

Reviews

9.0

Superb

9.3/10

Cleanliness

8.8/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

6/10 Good

Uncomfortable stay.
Unprofessionally managed hotel. Heating system is pumping very hot air into the rooms, very uncomfortable. The hotel is on a noisy street, so opening windows to get fresh air makes slipping at night difficult.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great customer service, nice breakfast.
Dinara, 1-night trip
Verified Expedia guest review

8/10 Very good

Malik, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Clean, good breakfast, convenient to all of the activities / sights on the boulevard
Peter, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Good
Great business hotel in a pretty drab city! Clean and comfy. Only two complaints - firstly the wifi was very poor. Secondly, laundry was extortionate- for 1 shirt and some underwear it was going to cost £17!
Louis, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Functional, ok for business travel
I stayed at this hotel a few years ago and had good experience so decided to stay again. This time I was disappointed with the standard of service and food which was not as good as before. I will probably try somewhere else next time.
3-night trip
Verified Hotels.com guest review

6/10 Good

Matus, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Though I visited Nursultan 3 years ago, but hotel was wonderful.
Sangcheol, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Great hotel! Room was clean and spacious. Great location close to main tourist sites, restaurants and shopping malls.
Craig, 3-night business trip
Verified Expedia guest review

8/10 Very good

Good option for business trip
Nice service and location, breakfast used to be much better, but all in all great option for reasonable price.
Yuliya, 4-night business trip
Verified Hotels.com guest review