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Torel Palace Lisbon

Photo gallery for Torel Palace Lisbon

Exterior
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Apartment, 2 Bedrooms, Terrace | Terrace/patio

Overview of Torel Palace Lisbon

VIP Access

Torel Palace Lisbon

5.0 star property
Lisbon hotel with outdoor pool and restaurant, aimed at LGBTQ guests

9.4/10 Exceptional

270 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is €182
Price available on 30/11/2022
Map
Rua Câmara Pestana, 23, Lisbon, 1150-082
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Valet parking
  • Pool bar
  • 24-hour room service
  • In-room childcare
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Lisbon City Center
  • Rossio Square - 7 min walk
  • Santa Justa Elevator - 9 min drive
  • Lisbon Cathedral - 9 min drive
  • Marquis of Pombal Square - 9 min drive
  • Commerce Square - 10 min drive
  • Castle of São Jorge - 17 min drive
  • Lisbon Oceanarium - 23 min drive
  • Jerónimos Monastery - 22 min drive
  • Belém Tower - 25 min drive

Getting around

  • Lisbon (LIS-Humberto Delgado) - 25 min drive
  • Cascais (CAT) - 30 min drive
  • Rossio Station - 9 min walk
  • Santa Apolonia Station - 24 min walk
  • Cais do Sodré Station - 24 min walk
  • Rua Câmara Pestana Stop - 1 min walk
  • Largo da Anunciada Stop - 3 min walk
  • Martim Moniz Station - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Solar dos Presuntos - 3 min walk
  • Fabrica Coffee roasters - 4 min walk
  • Jesus é Goês - 4 min walk
  • Restaurant Cerqueira - 4 min walk
  • Restaurante Mili - 4 min walk

About this property

Torel Palace Lisbon

Torel Palace Lisbon is only 4.8 mi (7.8 km) from the airport and offers a shuttle (available 24 hours) for EUR 45 per vehicle one-way. You can splash around at the outdoor pool, visit the restaurant for a bite to eat or unwind with a drink at one of the 2 bars/lounges. Other highlights at this luxurious hotel include a poolside bar, a snack bar/deli and a terrace. Fellow travellers like the pool and helpful staff. Public transportation is only a short walk: Rua Câmara Pestana Stop is steps away and Largo da Anunciada Stop is 3 minutes.

Languages

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:30 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Secured covered on-site valet parking (EUR 25.00 per night)
  • On-site parking is limited (max. 10 spaces per unit)
  • Height restrictions apply for on-site parking
  • On-site garage
  • Free off-site parking within 3 ft; booking required
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property
  • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–11 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Bike rentals nearby

Working away

  • Computer station
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 1902
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Bike parking
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift

Languages

  • English
  • French
  • German
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 24-inch LCD TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guest rooms
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 25 for adults and EUR 12.5 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one-way. Maximum occupancy 2)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 65.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

  • Covered valet parking costs EUR 25.00 per night
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

Policies

This property caters to LGBTQ guests.

Only registered guests are allowed in the guestrooms.

Parties and events are allowed on site.

Long-term renters welcome.

This property uses a grey water recycling system and eco-friendly cleaning products.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Torel Palace Hotel Lisbon
Torel Palace Hotel
Torel Palace Lisbon
Torel Palace
Torel Palace
Torel Palace Lisbon Hotel
Torel Palace Lisbon Lisbon
Torel Palace Lisbon Hotel Lisbon

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Torel Palace Lisbon?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
How much does it cost to stay at Torel Palace Lisbon?
As of 29 November 2022, prices found for a 1-night stay for 2 adults at Torel Palace Lisbon on 30 November 2022 start from €182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Torel Palace Lisbon?
Yes, there's an outdoor pool.
Are pets allowed at Torel Palace Lisbon?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Torel Palace Lisbon?
Yes. Valet parking costs EUR 25.00 per night. Parking spaces may be limited.
Is an airport shuttle service offered by Torel Palace Lisbon?
Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one-way.
What are the check-in and check-out times at Torel Palace Lisbon?
You can check in from 3:00 PM - 11:30 AM. Check-out time is noon.
Is there an on-site casino at Torel Palace Lisbon?
No, this hotel doesn't have a casino, but Lisbon Casino (23-min drive) is nearby.
What is there to do at Torel Palace Lisbon and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a garden.
Are there restaurants at or near Torel Palace Lisbon?
Yes, there's an on-site restaurant. Nearby restaurants include Solar dos Presuntos (3-min walk), Fabrica Coffee roasters (4-min walk) and Jesus é Goês (4-min walk).
What's the area around Torel Palace Lisbon like?
Torel Palace Lisbon is in Lisbon City Center, a short 1-minute walk from Rua Câmara Pestana Stop and 7 minutes' walk from Rossio Square. Travellers recommend the hotel for its walkable location.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

great service, very clean.
Josh, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Torel Palace Stay August 2022 - Simply Incredible
Absolutely incredible stay at Torel Palace. The grounds were stunning, the breakfast included was incredible, the room was gorgeous with the right amount of modern and vintage style and a great view of Lisbon from our balcony. The pool was such a treat in the summer heat. One of my favorite places of all time! We can't wait to return.
Bryna Rasa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lorri, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful buildings and really lovely designs, great views and a nice pool. Service was good and staff friendly, however communication from the room to the reception was problematic. I had informed the front desk that the phone didn't work, I unplugged it on the first day because it kept blinking, they just simply plugged it back in the wall assuming that was why it was not working!!!
3-night trip
Verified Hotels.com guest review

2/10 Poor

Dorothée, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This place was a gem! Besides the property is beautiful and has the best view in the city, the service is by far one of the best I have encountered in my travels and tte breakfast was delightful. I definitely will come back.
gerardo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Exceptional
It’s amazing. Loved everything about this hotel. The rooms are tastefully decorated and were very clean. Staff were amazing. From valet, to reception, and waiting staff. It’s an oasis in the middle of the action.
mitra, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Great hotel. Ideally located. Would have been good to have an explanation on breakfast, seen a menu for options, orange juice was offered 2nd morning not first, egg order came while still eating fruit.
l, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

From the moment we arrived we were treated like royalty. David carried all of our bags up to the top floor… While we enjoyed a beverage on the deck overlooking Lisbon. Our room was like a page out of a story book. Our bed was so cozy and comfortable. Breakfast was delicious with top-notch service. We had to leave early after two days and they prepared us our own breakfast… We absolutely loved it there
Kenneth, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Charles, 2-night trip
Verified Hotels.com guest review